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Home Care Customer Service

Location:
Carol Stream, IL
Posted:
April 17, 2024

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Resume:

Lis Torres

Reliable, good communication skills, works well with minimal supervision, team player..

Glendale Heights, IL 60139

ad428l@r.postjobfree.com

+1-224-***-****

Able to use office equipment, experience in customer service, able to handle heavy incoming phone calls, bilingual English and Spanish. Looking for a position where I will be able to make a career, were life experiences as well as work experiences will allow me to be part of a great team. Authorized to work in the US for any employer

Work Experience

Caregiver

Comfort Care Home Care - Wheaton, IL

July 2023 to Present

Responsible for providing in home care to clients. Provided assistance with grooming, bathing, dressing and feeding as needed. Provided companionship to doctors visits, errands. Provided with medication reminders, assisted with laundry and light housekeeping. Caregiver

Sahara Home Care - Bolingbrook, IL

June 2023 to Present

Responsile for providing assistance with grooming, bathing, dressing and feeding as needed, companionship, errands, doctors appointments. In a caring and empathetic setting. Store Manager

Tri-State Financial Services - Downers Grove, IL

June 2021 to August 2022

1. Responsible for opening store, getting computer system up and running for the day. Answer phones in a timely manner, respond to answer machine messages. Take customer payments answer any questions about their loan, prepare a file for new or returning clients, enter clients demographic information on to computer system, check clients availability for a loan in State Data Base, collect documents from client make sure they are current and meet the appropriate requirements for obtaining a loan. Follow the appropriate procedure to closing file when paid off. Follow up with clients when payment is due. make collection calls when past due. Make sure store is closed alarm system is activated, run daily closing reports, take cash deposits to the bank, make sure computer system Assistant Teacher

Metropolitan Family Services - Wheaton, IL

2008 to September 2010

Responsible for the well being of the children in the classroom and playground, log and maintain a record of daily observations, help set up classroom for different activities during the day, assisted teacher and parents by interpreting when issues or concerns presented also interpreted materials during home visits or in classroom setting in both English and Spanish. Administrative Clerk I/Outreach worker

DuPage County Health Department - Wheaton, IL

November 2004 to April 2006

Interpret for clients and staff during WIC visits in both Spanish and English. Responsible in providing health and wellness information to clients and the public in community and home settings, follow up on referrals, teach infant care to new mothers to be, completed health assessments/history and required medical records for each client. Worked closely with health department nurses making sure information was being related for each client.

Receptionist/Administrative Assistant

ESI Real Estste Accademy - Glenview, IL

October 2002 to January 2003

Answered phones in a timely manner, answered new student inquiries. Data entry and clerical duties as needed.

Accounting Assistant/Receptionist/ Release deed assistant MidAmerica Bank - Naperville, IL

January 1999 to October 2002

Data entry during end month reports, answered phone calls with client inquiries, related client questions or concerns to right individual. Responsible for scanning vault files in to computer system. Prepared release deeds for closed mortgage loans, handle inquiries/request in a timely manner. Education

Certificate in Medical Assistant

Everest College-Arlington - Evanston, IL

February 2003 to November 2003

None in Early childhood

College of DuPage - Glen Ellyn, IL

High school

Wheaton North High School - Wheaton, IL

Skills

• Bilingual Spanish (10+ years)

• Scanning (1 year)

• General Office (6 years)

• Filing (6 years)

• Data Entry (3 years)

• Copier (6 years)

• Scan (6 years)

• Customer Service (6 years)

• Phlebotomy (Less than 1 year)

• Vital Signs (Less than 1 year)

• Medical Assisting (Less than 1 year)

• Vital Signs Experience (Less than 1 year)

• Translation (9 years)

• Interpretation (6 years)

• Classroom Experience

• Infant Care

• Multilingual

• Experience Administering Injections (Less than 1 year)

• English

Assessments

Medical terminology — Proficient

September 2021

Understanding and using medical terminology

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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