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Customer Service Be A

Location:
Mumbai, Maharashtra, India
Posted:
April 17, 2024

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Resume:

ANITA M. KOKARE

ADD : New Nagababa Nagar, Plot no-7, Vashinaka, R.C.Marg, Chembur, and Mumbai-400074.

E-mail : ad428g@r.postjobfree.com

Mobile no. : 865-***-****. Date of Birth : 18/06/1988.

Marital Status : Married Nationality : Indian.

OBJECTIVE:

I would like to be a part of the commerce world especially in the field

Of Account where my experimental, technical along with the academic achievements can be effectively utilized for its boost and to give my best with full capability and determination.

CAREER PROFILE:

Detail-oriented, efficient and organized professional with extensive experience in accounting systems.

Possess strong analytical and problem solving skills, with the ability to make well thought out decisions.

Excellent written and verbal communication skills.

Highly trustworthy, discreet and ethical.

Resourceful in the completion of projects, effective at multi-tasking.

Academic Credentials:-

SR NO

EXAMINATION PASSED

NAME OF

SCHOOL/ COLLEGE

BOARD/

UNIVERSITY

% OF MARKS

1.

PGDFM

MUMBAI UNIVERSITY

MUMBAI UNIVERSITY.

54 .00%

2.

B.COM

S.K.SOMAIYA

MUMBAI UNIVERSITY

63 .00 %

3.

H.S.C

SWAMI VIVEKANAND

COLLEGE

MUMBAI

BOARD

63 .00%

4.

S.S.C

JAWAHAR VIDYA BHAVAN

MUMBAI BOARD

49 .60%

Computer exposure

ONE YEAR ADVANCED DIPLOMA COURSE IN OFFICE FINANCIAL ACCOUNT. (ADOFA)

MSCIT

Tally - 9

MS Word, Excel, Power Point.

Typing speed 40w.p.m (English)

Organizational Experience: .

1Kotak Mahindra Bank (Dec 22 to till date)

Designation: Junior Associate

Profile

Contact businesses or people to ask if they need a loan.

Talk with loan applicants to gather information and answer questions.

Explain to applicants the different types of loans and the terms of each type.

Obtain, verify, and analyse applicants' financial information, such as credit rating and income.

Propose appropriate solutions and documents all processes for underwriting transactions and prepare appropriate updates to all credit history.

Maintaining strong relationship with client to build trust

Productively seeking new clients for Bank.

2.Uponly.in (July 2022 to sept 2022)

Designation: Customer service Manager

Profile

Managing the entry related to Banking and Financial needs of the customer as a single point of contact from the bank.

Maintaining strong relationship with client to build trust

Productively seeking new clients for Bank.

Manage client requirement.

3. Square Capital (Dec 2019 to Oct 2020) Designation: Relationship Manager

Profile

Administer all work and ensure compliance to all guidelines, sales process and standards to ensure effective inspections.

Provide good customer service and assist to clients for loan and maintain necessary documents for all operations and effective relationship with clients.

Respond to incoming email and phone enquiries.

Maintain knowledge on all bank products, credit standards, service and trends and provide efficient customer services.

4. Eazee Finance (Feb 2018 to Dec 2018)

Designation: Sales Executive

Profile

listen to customer requirements and present appropriately to make a sale

maintain and develop relationships with existing customers in person and via telephone calls and emails

respond to incoming email and phone enquiries

5. Santosh Auto (July 2015 to Sept 2017)

Designation: Office Manager

Profile:

RTO work

Making daily excel file for vehicle sold

Filling of the entire accounts documents and forms with verification.

Maintain Book of Accounts.

Maintain Petty cash book on daily basis

6. Vandana Foundation (April 2014 to Dec 2014) Designation: Accountant

Profile:

Data entry of Pdf file and maintaining the records on excel sheet daily basis.

Making daily excel file.

Filling of the entire accounts documents and forms with verification.

Maintain Book of Accounts.

Pass necessary entries in Payment, Receipt, Sales, Purchase, etc.

Maintain Petty cash book on daily basis.

Maintain Cash Collection record.

7. Serco Global Pvt. Ltd., THANE (Feb 2013 – Dec 2013) Designation: Accounts Executive

Profile:

Checking Vendor Invoice, cross checking in SAP T-CODE.

Data entry of Pdf file and maintaining the records on excel sheet daily basis.

Making daily excel file.

8. Amrut Painting Contractor (Sept 2012 to Feb 2013)

Designation: Junior Accountant

Profile:

Data entry of checks and respective documentation and maintaining the records on daily basis.

Preparing Invoices, Gate Pass, D.O., Debit Vouchers, Credit Vouchers, Debit & credit note.

Maintaining Purchase Register, Sales Register, Petty Cash Book, Preparing Party wise Ledger, and Journal Book.

Filling of the entire accounts documents and forms with verification.

Knowledge of Calculating MVAT, CST.

Personal details:

Full Name : ANITA MALOJI KOKARE.

Date of Birth : 18TH JUNE, 1988.

Marital Status : Married

Gender : female

Nationality : Indian.

Languages known : English, Hindi & Marathi.

Hobbies : Listening music, making good friends, Driving, Writing

Games : Cricket.

DECLARATION

I hereby declared that all the information, which I have furnished in this document, is true to the best of my knowledge.

I assure you that if I get an opportunity to work, I will perform it with sincere devotion and best of my knowledge.

Date :

Place : Ms. Anita M. Ko



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