Customer Service High School

Wilkes-Barre, PA ***** +1-862-***-**** *****************@*****.***

ESTEVEN TORIBIO

EDUCATION Wilkes Barre Area, 2021 Wolfpack Wy, Wilkes-Barre, PA 18705

PROFESSIONAL —_ Friendly and reliable offering unmatched customer service and workplace focus. Quick and

SUMMARY accurate in any task given with excellent multi-tasking aptitude. Committed and hardworking,

with experience processing transactions and assisting customers. Dedicated to resolving

issues, answering customer questions. Creative problem-solver versed in customer service.

SKILLS Skills: + Exceptional + Strong work ethic: Capable of

+ Bilingual: Proficient in communication skills: Able _ balancing work responsibilities

English and Spanish . toconnect with customers while excelling in high school.

and provide excellent + Adaptability: Willing to work

service. full-time.

+ Customer-focused:

Committed to delivering a

personalized and positive

experience.

WORK HISTORY CASHIER 07/2023 to 01/2024

Prime Bins, 400 Main Street

+ Effectively communicated with customers, ensuring a positive and welcoming shopping

experience.

+ Demonstrated bilingual proficiency in English and [Second Language], catering to diverse

clientele.

+ Maintained a friendly and approachable demeanor, fostering positive interactions with

customers.

+ Consistently met or exceeded sales targets through product knowledge and upselling

techniques.

+ Collaborated with team members to enhance overall store efficiency and customer

satisfaction.

LANGUAGES Spanish

es ee

Native or Bilingual

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