Arpita Shah

Address: *** ********* ***** #** **** City, CA 94015

Email Id: ad426f@r.postjobfree.com

Mobile No.: 415-***-****

Objective

Having 21+ years of experience and work as a motivated achiever for an esteemed organization that provides the best opportunities to utilize my talent and leadership skills for professional and personal development by combining integrity, innovation with best practices and disciplined attention

Summary & Core Competencies

·An astute & result oriented professional with over 21 + years of experience in HR Generalist role with Indian and overseas Organizations

·Responsible in a HR Generalist role - for Recruitments (Lateral and Campus), HR Operations, Training & Development initiatives, Performance Management Process, Statutory Compliances and Contract Labour Management.

·Excellent communicator with a zest for leading a team and employee Motivator being an ardent leader.

·An experienced trainer conducting training in grooming future professionals, conducting trainings on leadership skills, goal orientation, confidence building techniques and presentation skills

·Accounting Professional/payroll administrator combining cross-functional competencies in all phase of accounting, information systems, and staff supervision and management. Proficient in managing and developing financial report and controls using staffing and technology efficiencies.

·Strong leadership and team-building skills with ability to coordinate cross-functional group to accomplish objectives and meet critical deadlines in a fast-paced, high growth, dynamic environment. Committed to high ethical standards, Consumer and employee focused.

Academic Qualifications

·Bachelors in Commerce from University of Mumbai

·Master of Business Administration; Concentration in Finance

Professional Work Experience

Singh Intelligence and Securities Pvt. Ltd. (SISPL) February 2021 – Till date.

General Manager – Pan India.

Reporting to the CMD and VC

Key Responsibilities: -

·Responsible PAN INDIA – Strategic planning and operations overseeing 5 zones & 23 Branches

·Overall responsible for the operations

·Compliance adherence

·Facilitating Hiring and Onboarding staff at senior levels for the branches as required

·Targets setting and KPI mapping

·Developing Business Strategies and Budget planning

·Customer reviews and meetings to get clear feedback on the service level satisfaction.

·Generating New business opportunities

Tops Security Limited, Mumbai March 2016 – January 2021

Deputy General Manager- Personnel

Reporting to the Vice president –Legal & Personnel

Team Size: 32, Pan India, Employee strength: 20000+

Key Responsibilities:-

·The role is responsible for ensuring various statutory compliances related to employment laws, and carrying on contract labour compliance and establishment compliance.

·Advising on all matters pertaining to employer-employee related issues in the organization and giving subject matter expertise on issues related to employment law in the organization.

·Driving team to achieve set timelines of all statutory pay-outs, required registrations and other SLA related to Benefits ( ESIC & PF)

·Handling notices, summons, inspections and all other legal actions pertaining to labour and employment laws & Compliance - Maintaining and monitoring the statutory compliance module

·Ensuring that the company adheres to legal standards and in-house policies.

·Resolving difficult legal compliance issues & Identifying potential areas of compliance vulnerability and risk.

·Identifying areas of the business where there is a risk of non-compliance and develop policies to reduce that risk.

·Making sure that compliance procedures, systems and controls are up-to-date and effective.

·Persuading others to adhere to specific standards & Investigating and responding to cases of non-compliance.

·Seeking out any weaknesses in company's dealings and representing the company at internal and external meetings.

·Prepare a calendar for statutory compliances and make a plan for compliance before due date

Ensure PF, ESIC, PT, LWF for Pan India appropriately deducted & deposited and returns filed on a timely basis.

·Liaise with auditor for Statutory Audit for Pan India clients ensure Labour Law related payments & returns done on a timely basis.

·Ensure Corporate Laws (e.g. Company Law) compliances done with the help of Company Secretary

Process redesign (to ensure accurate & timely compliance)

·Key Responsibilities Maintaining statutory & legal compliance for on roll employees maintaining statutory & legal compliance for outsourced staff Statutory audit & Compliance on monthly basis.

·Training &awareness sessions on HR statutory compliance Legal Notices receiving & handling in the court and labour office.

·To Maintain HR Compliance Dashboard on monthly basis and talking to stakeholders for closure

PRITAM GROUP OF HOTELS, Mumbai June 2015 – March 2016 Group Head -Human Resources

Reporting to the Director - Promoter

Team Size: 5, Number of units: 8, Employee strength: 1000+

Key Responsibilities: -

Talent Acquisition (Lateral and Campus Recruitment): Develop and implement the hiring plan, Manpower budgeting and devising recruitment strategies.

Training & Development: Training needs analysis, Designing & Development of Training content, Identification of Internal & External Trainers and rollout of Behavioural / Technical Training programs Facilitating in-house and external trainings.

Formulation, review & implementation of all HR Policies developed. To resolve critical HR issues escalated by the departments including policy issues.

Initiated & implemented Employee Engagement Initiatives: Monthly Employee Recognition Scheme, Employee Suggestion scheme to boost employee morale & enhance their engagement.

HR Operations: Accountable for Attendance and Payroll Management, Statutory Compliances requirements of on roll and Third party contracted employees.

Regular visits to sites to help address employee grievances & increase HR visibility among employees.

THE GRAND BHAGWATI HOTELS LIMITED (AHMEDABAD) October 2012– April 2016

Manager – Training

Reporting to: Group HR Head

Team Size: 7, Number of units: 5, Employee strength: 700+

Key achievement

Rollout of Midyear / Annual Performance Management system :

Implementing KRA / Objective Setting exercise using Balance Score Card approach, Driving Mid yearly & Annual Performance Management System. Performance Increments calculation & pay-out to employees.

Participate of Compensation Surveys and take corrective measures to benchmark Employees compensation to Industry standards.

ALOHA WHOLE BRAIN DEVELOPMENT (AHMEDABAD) October 2008 – October 2012

Designation: Proprietor

Conducted sessions on Stress Management, Customer Service, Team Building, Service Skills, Personal Grooming, Telephone Etiquette, Interviewing Skills, Personality Development, Manager and Employee Motivation, Talent Discovery and Strengths Development

Travelodge SeaWorld (U.S.A) 2003 -2008

Owned and managed entire Hotel Operation and Accounting

Manage month-end/year end close and financial statement preparation, Analyzed balance sheets, P&L, cash flow and budget variances.

DKN HOTELS (USA) 2000 –2008

Designation: Partner

It’s a hospitality group with 14 Hotels all over California and combined annual revenue of $25 million.

Owned and Managed Internal Auditor /Administrative Accountant/ Hospitality Training with Hampton Inn and Suites and Fairfield Inn by Marriott.

Challenged to hire/train professional staff, strengthen divisional accounting functions, Responsible for A/R, A/P, Payroll, Internal Audit, Taxes, and Customers Services.

TARSADIA HOTELS (USA) 1998 –2000

Designation: Reservation Centre

Worked at the Reservation centre for 17 Hotels.

Professional Achievements & Awards

200*-****-**** Sleepy Bear Award for outstanding quality assurance (USA).

2005-2006 President Award for outstanding score (USA).

200*-****-**** Aloha Gujarat as best course instructor, Ahmedabad.

Languages Known

English Hindi, Bengali, Gujarati

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