CRISTINA ALVAREZ

ad425m@r.postjobfree.com 323-***-**** Lynwood, CA 90262

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skills

Bilingual

English/Spanish

PPE Compliance

Teamwork and Collaboration

Strong Work Ethic

Time Management

Customer Service

POS Systems

Cash Handling

Conscientious and Detail-Oriented

Multitasking and Prioritization

Positive Team Player

Attention to Detail

Client and Family Interviews

Implementing Client Care Plans

Client Needs Assessments

Active Listening

Relationship Building

Verbal and Written Communication

Collaboration and Teamwork

Maintaining Client Records

Supportive Counseling Techniques

Life Skills Development

Behavioral Skills Development

Discharge Planning

Scheduling and Appointment Setting

Case File Management

Microsoft Office

Case Management

Money Management Assistance

Behavioral Management Planning

Experience

10/2022 - 03/2023

Knotts Berry Farm

Buena Park, CA

Park Services Attendant

Gathered and emptied trash cans and disposed of bags, cleaned and sanitized trash bins throughly.

Sanitized and deep cleaned bathroom floors and surfaces. Cleaned vehicles, booths and seats on rides to achieve sanitary compliance with park regulations. Stored, used and disposed of cleaning chemicals and supplies. Reported interior and exterior maintenance needs to managers. Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.

Responded promptly to requests to clean and sanitize areas after accidents. Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.

Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.

Cleaned windows, glass partitions and mirrors with cleaners and sponges. Restocked supplies, replacing toiletries, liners and soaps.

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Mixed water and detergents in containers to prepare chemical cleaning solutions. 08/2022 - 02/2023

Superior Grocers

Lynwood, CA

Cashier

Clean and sanitize tables and bathroom facilities walk throughout work zone assigned and sweep up trash take trash to designated areas at end of shift Responsible with re-stocking shelfs in store, organized produce department, cooked food, prepared orders for hot food department, cleaned and sanitized utensils. Operated cash register or POS system to receive payment by cash, check and credit card. Accepted cash and credit card payments, issued receipts and provided change. Helped customers find specific products, answered questions and offered product advice. Answered product questions with up-to-date knowledge of sales and store promotions. Learned roles of other departments to provide coverage and keep store operational. 02/2021 - 06/2022

McDonald's

Cudahy, CA

Cashier/Guest services

Rotated product, removing outdated items to maximize freshness. Greeted customers promptly and responded to questions. Processed customer payments quickly and returned exact change and receipts. Maintained current knowledge of store promotions to highlight sales to customers. Offered customers carry-out service at completion of transaction. 07/2015 - 10/2018

Victory outreach

Huntington Park

Huntington Park, CA

Rehabilitation Home Assistant

Directed special projects and daily operations.

Handled incoming and outgoing mail, email and faxes. Cooked nutritious meals, kept environments clean and washed clothing. Improved patient outlook and daily living through compassionate care. Tracked and reported clients' progress based on observations and conversations. Connected individuals with relevant community resources and coordinated referrals. Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.

Prepared patients for self-management and decision-making responsibilities. Collaborated with social workers to support patients. Consulted and collaborated with other professionals to provide continuity of patient-family care. Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.

Managed all intake and discharge paperwork and procedures for residents. Used critical thinking to break down problems, evaluate solutions and make decisions. Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.

Education and Training

Huntington Park, Ca Medical in Business Administration U.E.I College

References

References Available upon request

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