Classificação: Externo

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Classificação: Externo

Ronald Kellermann

US Citizen

ad424z@r.postjobfree.com

+1-305-***-****

Sales/Account General Manager/Strategy/Operations

Executive with more than 20 years of experience in Business Development, working strongly in Sales, Services, Supply Chain, Information Technology management, Procurement, in a multinational technology company Experience managing Customer relationships, particularly customers with complex organizations (multiple countries, multiple business units, etc.). Multiple industry expertise, including Telco, communications, entertainment, financial, manufacturing, supply chain, procurement, consumer goods, etc. Experience in the implementation and development of Strategic Projects focusing on meeting deadlines, costs, risks and quality in deliveries, facilitator between business and IT, service delivery, supply chain and purchasing; analysis, project implementation, sales strategy and execution, business growth and profitability. Such experience allowed to develop multiple Business Strategies, including company’s expansion to multiple countries as well as implementing innovative solutions. Fluent in English, Spanish and Portuguese (native language) Key Strengths: Developing effective job relationship, Problem solving & Decision making, Team Building, Leadership, Negotiation, Communication skills, Analysis of global technological trends, Adaptability to new roles, Customer/Companies/Suppliers Relationship Management, Deal Pursuit and Sales PROFESSIONAL EXPERIENCE

Saque y Pague México 09/2020 – 04/2023

Country Managing Director

In charge of the country operation, with 30 direct reports.

Triple digit year over year growth

Networking with CEOs of major financial institutions in Mexico

Implemented +500 ATMs in the country

Independent Consultant 01/2018 – 08/2020

Performed consultant services driving Sales and Operations Excellent across multiple regions and industries.

Developed consulting services for manufacturing industries in Asia and Brazil

Business Strategy definition and execution

Supplier Development and Contracts Negotiations

DXC Technology 04/2017 – 12/2017

Leading DXC Sales Structure company in Brazil, with approximately 4,000 employees and revenues of 500 million dollars. Sales Director

Report to the Country Managing Director and leadership of 17 direct and 50 indirect employees. Responsible for the direction of the company's sales activities, deal pursuit, market share participation, year-over-year sales growth, quota counting, new business development, definition of new vertical industry strategies, suitability of the global portfolio for the Brazilian market. Participation in the strategic definitions individualized by clients in the Brazilian market. DXC representative in events, in specialized media and lectures in Congresses of the area and Institutions partner of the company in the market.

Main projects and results: Consolidation of HP Sales structures with CSC. Implemented Customer Driven Sales Strategy. Global instructor of sales training, training more than 100 employees in the period of 8 months. Classificação: Externo

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Classificação: Externo

HP Brazil 03/2009 – 03/2017

Company active in the technology services segment, with approximately 4,000 employees and billings of $ 500 million. Sales Director (04/2015 to 03/2017)

Report to the Country Managing Director and leadership of 13 direct and 40 indirect employees. Responsible for the growth of sales year over year, participation of Market Share, conquest of new clients, expansion of service portfolio in Brazil. HP representative at events, in specialized media and lectures at Area Congresses and Partner Institutions of the company in the market. Participation with McKinsey Consulting in the preparation of training focused on the needs of customers for technology services, consolidating the role of instructor of the same.

Main projects and results: Winner of the "Best Region of Americas" award from HP's sales structure in the year 2015.Recurring recognition in the quarterly awards of the Americas Region over a 2-year period. Maintaining the position of 3rd in the Brazilian market, with growth year after year (2-3%) and 120% of the quota of the year. Conquest of approx. 12 new clients, representing 5% of total revenues in the period. Director of Services/Account General Manager (03/2009 to 03/2015)

Report to the Country Managing Director and leadership of 15 direct and 350 indirect employees. Responsible for controlling the financial results of the group of clients of the communication, media, and entertainment segment (CME) in Brazil. Responsible for the delivery of SLAs to the customer. Growth of the customer's market share with HP. Monthly meeting with clients' CIOs for strategic review of the service contract.

Main projects and results: Restructuring an HP team dedicated to serving a large media customer, allowing a turn-around (from customer in crisis to fully satisfied customer) between 2012 and 2014. Excellent performance in all areas and clients, resulting in performance evaluations as "top performer" of all years leading the work, providing a promotion for the sales area in Brazil. Growth of 20 to 30% of the market share in 2 main clients in the period.

HP United States 10/1999 – 02/2009

Company active in the service of technology for Latin America, counting on approximately 30 thousand employees and billing of 1.5 billion dollars.

Account General Manager LATAM (10/2007 to 02/2009)

Report to the VP of Services Latin America and leadership of 12 direct and 500 indirect employees, located in 9 countries. Responsible for the P&L of approx. US$ 30 million in about 30 Latin American clients.

Main projects and results: Revenue growth in 2008 of 25%, with a margin increase of 40%. Appointed by HP's CEO to execute turn around service delivery on a Chilean customer, focusing on increasing customer satisfaction.

Service Delivery Director LATAM (09/2006 to 09/2007)

Report to the Service Delivery VP of the Americas and leadership of 30 direct and 5,000 indirect employees in 9 countries. Responsible for the delivery of end-to-end services in all Latin American countries, including call center, logistics, planning, project management, engineering, among others. Responsible for an annual budget of approx. US$ 100 million.

Main projects and results: Consolidation and management of a service delivery structure for the whole of Latin America between the years 2006 and 2007.

Supply Chain Director LATAM (10/1999 to 08/2006)

Report to the VP of Supply Chain Americas and leadership of 40 direct and 200 indirect employees distributed in 9 different countries. Responsible for the management of inventory in the value approx. of US$ 60 million and a budget of US$ 130 million/year.

Main projects and results: Procurement and Supply Chain Management from HP Services for Latin America, allowing a reduction of 5% of the total cost of operations in the period. ACADEMIC BACKGROUND

1998 – MBA Executive – Business School/SP

1991 – Graduation in Data Processing – Unisinos/RS ADDITIONAL COURSES AND STUDIES

2015 – High Impact Sales Strategy – Kellogg/USA

2013 – Advance Management – Wharton/USA

2003 – Achieving Breakthrough Services – Harvard/USA

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