JACK KASTEL

ad423b@r.postjobfree.com

***** *. ***** ***., ********, AZ 85338.

623-***-****

Linked-In https://www.linkedin.com/pub/jack-kastel/43/661/292

Email: ad423b@r.postjobfree.com

Professional Summary

A creative, pragmatic, professional and pro-active problem solver. Organized and attentive to details with demonstrated time- management skills. Strong research, mediation and negotiation skills. Proficient in evaluating needs, coordinating resources, and ensuring necessary services are provided to clients.

• Needs assessment

• Cost savings through effective budgeting

• Client\Vendor Relations

• Sales & Marketing

• Contract negotiations

• Staff management

• Facilities Management

• Team Building & Leadership

• Financial reporting and analysis

• Public Relations

• Customer Service Management

• Purchasing and procurement management

• Master’s degree/MBA.

EXPERIENCE

DELI QUENCH LLC Goodyear, Arizona-Owner COO

2014-Present

• Operations of 4 cafes and Meals of Joy Food Service Program

• Client services and customer relations management for over 50,000 clients per annum

• Purchasing and supply chain management for over $5M per annum

• Marketing Strategic management

• Sales management

• Employee Human resources management and training

• Fund raising and event coordination management

• Accounting and Financial management

BIG APPLE BAGELS CAFÉ- CAFÉ QUENCH-DELI QUENCH/QUENCH CATERING

Goodyear, Arizona - Owner

2004 – 2014

• Managed retail and wholesale food operation with sales over $900,000 per year.

• *Instituted a planned master budget program which resulted in cost saving of over $95,000 per year.

• *Provided sales and marketing of operations helped operations increase sales by 20% per year

• through effective and creative sales and marketing programs.

• *Provided effective cross-training methods and team building exercises, created an effective and efficient team that can handle each other’s tasks and skills.

• Handled all insurance coverages on locations for property, casualty, underwriting and claims. Managed all risk and have brokerages in AZ and Illinois.

VEHICLE SOLUTION FINDERS 2/02 TO 2/05

Avondale, Arizona-Owner/ Chicago, IL

• Created financial programs for commercial clients

• Fleet and Remarketing Programs that created increased operational and profitability

• Created employee benefit programs to corporate clientele human resources packages

• Enhanced sales and marketing programs for corporate clients, increased sales by 20%

• Recruited and trained sales and marketing staffs for the development and implementation of new and existing programs built competent and strong sales teams.

• Created an effective lead generation system increased sales by 25% within a 3 month period and surpassed 30% by year’s end.

• Handled all insurance coverages on locations for property, casualty, underwriting and claims. Managed all risk and have brokerages in AZ and Illinois.

Hertz Rental Equipment Corporation Elgin, IL. 4/02 to 12/04

Fleet Operations Manager/Field Maintenance Manager

• Operations responsibilities for 400 fleet rental equipment for rental clientele in the construction industry.

• Staff management and training responsibilities for 15 personnel

• Project management responsibilities to provide and coordinate equipment needed for clientele locations. Arranged fleet maintenance for all rented and purchased equipment and vehicles.

• Negotiation and vendor contracts to purchase equipment, parts and accessories and coordinate delivery of these to customer jobsites. Saved the operations 30% per year on purchased and procured items. Increased maintenance efficiency by 25%. Handled insurance adjustment and arbitration with clients over physical damage to equipment.

• Developed tracking system for operations equipment and parts, improved inventory control management of assets by 40%.

• Handled all insurance coverages on locations for property, casualty, underwriting and claims. Managed all risk and have brokerages in AZ and Illinois.

Aldridge Electric Inc. - Fleet and rental Operations Manager

Libertyville, IL. 6/97 to 4/02

• Operations responsibilities for 1000 vehicles and 350 pieces of industrial construction equipment valued at $50M.

• Implemented and coordinated a new field tracking system to maintain inventory control and jobsite status for vehicles and industrial equipment.

• Contract and vendor negotiations for the purchase or finance of new and newer vehicles and industrial equipment. Negotiated special incentives and discounts lowered costs by 20%.

• Created and maintained master budget of $15M annually. Created budget tracking system.

• Involves in strategic and tactical planning of projects through project completion

• Handled all insurance coverages on locations for property, casualty, underwriting and claims. Managed all risk and have brokerages in AZ and Illinois.

EMKAY, INC

Itasca, IL. 8/88 TO 6/97

• Created a fleet truck, equipment and maintenance department for a nationally recognized fleet company.

• Built department from zero trucks to over 90,000 leased trucks and equipment in eight years with the company. Tracked $50 million in revenue.

• Created lease, purchase and reorder cycles for vehicles. Helped remarket turned- in vehicles that created additional revenues of $9 million per year.

• Managed a staff of 20. Provided fleet training and customer support staff.

• Provided vehicle and equipment expertise to client base.

• Created and maintained supply chain management system. Maintained vendor relations and negotiated all contracts for company.

• Provided risk management including insurance coverage and accident subrogation.

• Provided vehicle and equipment consultation to client base, ordering with the major manufactures and tracking orders.

• Helped company become one of the premier leasing and fleet companies in the U.S.

• Helped sign major accounts through technical and vehicle/equipment expertise.

EDUCATION & CERTIFICATIONS

Bradley University- Peoria, ILL. - Bachelor of Arts in Business Administration

Northeastern Illinois University- Chicago, ILL. -Bachelor of Arts in Business Administration/History

Western Governors University- Salt lake City, Utah- Masters of Business Management & Strategy

SKILLS

Microsoft Office –Databases-Basic HTML& CSS-SEO-Purchasing and Inventory Management

Detailed orientated and have the ability to multi-task

Strategic thinker and problem solver

Superior oral and written communication skills

Positive attitude, excellent customer service skills and the ability to work in a team environment

Proficient in Windows, and Microsoft Office Suite.

The ability to learn and utilize Internet-based applications, CRM tools, and new software

College degree preferably in Marketing or Advertising (or equivalent work- related experience)

15 years’ customer service experience in the hospitality, resort, real estate or retail environment delivering exceptional customer service

Real Estate Developer / New Home Builder background

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Member of Alpha Kappa Psi Fraternity, Member of South West Chamber of Commerce, Six Sigma Certification, Certified Purchasing Manager

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