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Customer Service West Palm

Location:
West Palm Beach, FL
Posted:
April 17, 2024

Contact this candidate

Resume:

Pedro Rosas

West Palm Beach, FL *****

ad422f@r.postjobfree.com

+1-603-***-****

Great team player with experience but willing to learn new protocols and make the team and patron environment great for happy and return customers

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Authorized to work in the US for any employer

Work Experience

Bartender

Manchester Fishercats - Manchester, NH

April 2022 to Present

Make sure all guest( including VIP suites) are having a fun and great experience at the ballpark by providing excellent service behind a full liquor and beer bar by creating a great ambience and environment for patrons

Bilingual

A Master of happy smiles and return customer

Banquet Manager

Timeline Staffing - West Palm Beach, FL

January 2020 to Present

Lead a team of 25 to 75 servers from the beginning steps of setup to breakdown of events and parties up to 850 people. Work in a high volume high pace atmosphere on a professional manner. Bartender

Filitimo Casino (South Side Tavern) - Manchester, NH July 2021 to June 2023

Bartender duties mixing and pouring drinks at a high paced environment Making new and old customer feel good and make sure 100 percent customer service Bartender

Moe Joe's bar and restaurant - Manchester, NH

June 2022 to March 2023

All bartender duties ie.. pouring drinks at a high volume fast paced environment Taking food orders and pouring drinks for servers patrons Opening and closing duties ie set up closing duties Bartender

Fosters Too - Lake Worth, FL

August 2016 to January 2020

Perform necessary actions to ensure customers are 100 % satisfied. Worked a high paced hi volume bar for over 15 years. In charge of inventory for beer and liquor and make sure of accuracy. Mail Carrier

USPS - Wellington, FL

August 2015 to September 2016

Perform daily mail carrier duties and to fulfill 100 percent customer service. Bartender/Manager

Osheas irish pub - West Palm Beach, FL

October 2001 to September 2010

Ensured 100% customer satisfaction in a high paced high volume bar(food included). Ensured liquor and beer inventory was correct on a weekly and nightly basis. I am honest reliable and conduct myself in a professional manner at all times. I speak fluent English/Spanish

Also received my CPR/EMT certification

Please call or text me back bc I believe i would be a perfect fit for your restaurant. 561-***-****

I am available for all night shifts and weekends you need. Education

Bachelor's in Political

Salem State University - Salem, MA, US

August 1998 to June 2002

Skills

• Food safety

• Cooking

• Computer Hardware (2 years)

• Moving Experience

• Communication skills

• Shipping & Receiving

• Management

• Budgeting

• Catering

• Event Planning

• Accounting

• Micros POS

• Logistics

• Basic math

• Customer service

• Box truck

• Aloha POS

• Warehouse experience

• Spanish

• Events Management

• Banquet Experience

• Inventory Control

• CPR

• Time management

• Serving Experience

• Patient monitoring

• Payroll

• Supervising Experience

• Serving

• Retail maths

• English

• Fundraising

• Load & Unload

• Warehouse management system

• Restaurant Management

• EMT Experience

• Leadership

• Restaurant experience

• Analysis skills

• POS

• Forklift

• Pricing

• Culinary Experience

• Bilingual

• Hotel experience

• Food service

Certifications and Licenses

ServSafe

Assessments

Customer service — Proficient

September 2022

Identifying and resolving common customer issues

Full results: Proficient

Bartending — Proficient

January 2020

Understanding, pouring, and mixing drink orders

Full results: Proficient

General manager (hospitality) — Completed

June 2020

Solving group scheduling problems and reading and interpreting P&L statements Full results: Completed

Work motivation — Proficient

April 2021

Level of motivation and discipline applied toward work Full results: Proficient

Food service: Customer situations — Proficient

September 2022

Identifying and addressing customer needs in a food service setting Full results: Proficient

Work style: Reliability — Completed

September 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate