Melissa Holland

Clearwater, FL *****

Telephone: 727-***-****

WORK EXPERIENCE:

October 2021-present:

Human Resource Business Partner/Executive Assistant 2-1-1 Tampa Bay Cares, Inc.

Clearwater, FL

Duties:

● Builds business partner relationships with management and staff

● Manages the talent acquisition process within all organizational groups by screening, interviewing, and supporting the selection of talent

● Ensures all new talent receives appropriate on-boarding and orientation programs, including overseeing the completion of new hire documentation

● Assists in managing employee relations and develops recommendations and provides guidance to ensure resolution to any issues. Analyzes trends and root causes and looks for opportunities to improve work environment and employee satisfaction

● Ensures employees receive assistance with all aspects of the performance review process, including coaching on effective documentation practices and facilitating talent review meetings

● Completes exit interviews to identify gaps in the talent experience

● Partners with other People & Culture colleagues to seek expertise and ensures effective delivery of service

● Assists with the day-to-day operations of the HR functions and duties

● Complies, updates and maintains digital and electronic records of employees

● Supports internal and external HR related inquiries or requests

● Participate in proactive team efforts to achieve departmental and company goals

● Assists the CEO/President with the scheduling of meetings

● Responsible for taking Board of Directors Meeting minutes

● Draft correspondence for CEO/President

November 2008 – October 2021 (moved to FL):

Warden Secretary/Human Resources Specialist

Federal Bureau of Prisons

Pollock, LA

Bryan, TX

Duties:

● Labor Management Negotiations, disciplinary process and grievance procedures

● Performance evaluation and incentive awards programs; Time and Attendance, Leave Administration and employee compensation

● Participates in recruitment activities, advising prospective applicants, scheduling and conducting interviews, requesting certificates of eligible candidates, and preparing requests for security clearances

● Conduct fingerprints, run credit checks, background investigations via NCIC

● Administer employee relations matters, including administration of the incentive awards program, performance evaluation program, and leave administration program

● Serve as timekeeper for the Human Resources Office

● Ensures personnel documents, files, and reports are processed and disposed of in accordance with BOP and Office of Personnel Management (OPM) regulations

● Ensure cost effective research is conducted, provide bids, complete purchase request of office supplies, equipment and programming materials according to procurement policies

● Maintain a credit card and ensure my credit card statement is reconciled in a timely manner

● Oversaw the Combined Federal Campaign fundraiser SKILLS:

Typing 75 wpm

Accounting & Budget procedures

Microsoft Office Suite

Outlook

Web T&A

Resiliency Training

C3 Training

7 Habits of Highly Effective People

AFFLIATIONS:

● Previous member of the Planning Section Team

● Previous member of the Crisis Support Team

● Licensed Minister – International Ministerial Association, Inc. References available upon request

Contact this candidate