Heather Burd

*** ** ******** *******

Port Saint Lucie, FL 34953

ad421n@r.postjobfree.com

561-***-****

Work Experience

Security Officer

Fiat Security Services-Tamarac, Fl.

November 2020-Present

Locked up clubhouses and pools at night. I enforced the community rules. I patrolled the property. I also facilitated communication between residents and security.

Vision Receptionist

Americas Best Contacts and Eyeglasses - Vero Beach, FL

February 2020 to Sept. 2020

Answer phones, schedule appointments, check in patients, insurance verification and create new files .

Caregiver

No company - Gretna, VA

October 2010 to January 2017

Cared for two elderly people. I cooked, cleaned and shopped for them. I also took them to doctors appointments and anything else they needed to do.

CLINIC MANAGER

BOULDER FAMILY MEDICINE - Boulder, CO

March 2009 to October 2009

Answered switchboard calls, conducted employee meetings, wrote up employee evaluations and job duties, scheduled appointments, checked patients in and out, filed and managed medical records.

Medical Front Desk Receptionist/Float

HEALTH ONE - Denver, CO

June 2007 to October 2007

Registered patients, managed medical records department, dealt with insurance verification, filing, faxing, copying, scanning, answered phones, checked patients in and collected co-pays, archived all reports into medical records.

Customer Service Representative

Home Shopping Network (HSNi) - Roanoke, VA

April 2001 to December 2001

I dealt with all calls and online customer service issues. Placed orders and tracked packages.

Front Desk Clerk/Manager

Sleep Inn - Roanoke, VA

January 1999 to January 2001

Check in and out. Answer local and national reservation line. Scheduled employees. Worked night audit as well. Cleaned rooms when needed. Answered calls to front desk from guests.

Manager

Moovies - Roanoke, VA

1995 to 1997

Check in and out movies. Opened the store and took deposit to the bank. Wrote up employee evaluations, counted the safe at night. Closed and opened the store.

Receptionist

LAW OFFICES - Miami, FL

June 1991 to September 1993

Answered all calls, took messages, ordered office and kitchen supplies, set up conference room, went through the mail and distributed it. I also copied, faxed and posted all mail.

Education

BACHELOR OF SCIENCE in HEALTHCARE MANAGEMENT

ANTHEM COLLEGE 2005 to 2007

ASSOCIATE OF SCIENCE in MEDICAL BILLING AND CODING

ANTHEM COLLEGE - Vero Beach, FL 2005

Skills

•Front Desk

•Medical Billing

•Front Office

•Reception

•Microsoft Office (5 years)

•CPT Coding

•Healthcare Management

•Insurance Verification

•Medical Coding

•Medical Office Experience

•Medical Scheduling

•Night Audit

•ICD-10

•Medical Records

•Medical Terminology

•Patient Care

•Triage

Additional Information

Skills

•Excel (1 year)

•Front desk experience (3 years)

•Microsoft Office (8 years)

•Medical Terminology (3 years)

•Receptionist (3 years)

•Medical Billing (2 years)

•Medical Records (2 years)

•Front Office (3 years)

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