Donte’Alexander Dukes

**** ********** *** ** *****, NY 10468 929-***-**** ad421i@r.postjobfree.com

SUMMARY

Customer Service professional with five years of working with customer/clients through sales experience and organizational outreach. Responsible, dedicated, reliable, a team player, a hard worker, and able to learn new skills quickly.

WORK EXPERIENCE

Southern Mans Craft LLC Bronx, NY

Online Sales/ Delivery July 2021 – Present

Managing Online Sales

Making sure orders goes to the right customer and or Delivered to them as well

Resolved any issues, concerns or emergencies ensuring an excellent customer experience

Yankee Stadium (Jet Service) Bronx, NY

Food Service Manager /Cashier August2019 - November 2019

Staffed the register area in a high traffic concession stand during baseball games

Accepted food and drink orders and totaled up order totals

Handled cash, check, credit, and debit card transactions

Packaged prepared food and drink order, checking customers’ IDs for alcohol purchases

Stocked merchandise and supplies at beginning of every shift, maintained customer condiment areas, and ensured the stand was clean at close of day

Petland Discount New York, NY

Sales Associate /Cashier May 2018 - June 2019

Performed weekly inventory control to maintain accurate count of merchandise

Completed cash, check, credit, and debit card transaction

Maintained knowledge of current sales and promotions, returns and exchange policies and security practices

Replenished shelves with new items and restock to keep displays full for customer

SKILLS

Familiarity with Windows based computers and Microsoft Office (Word, Excel, PowerPoint)

EDUCATION

Art & Designs High School New York, NY

Major: Illustration June 2017

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