PROFESSIONAL SUMMARY

A solutions-focused, engaged, and expert Project Coordinator with 7+ years of experience in program/project management. Builds and collaborates with sales-driven teams to increase profitability and boost productivity. Focused on successfully completing projects within scope, on time, and within budget. Comfortable working in a fast-paced environment with a high sense of urgency.

TECHNICAL ABILITIES & SKILLS

CRM: Salesforce, Avidian, Snapforce, & Workbook

ERP: SAP, SAP Fieldglass, Clarizen, NetSuite, Sage, Agile, & Microsoft Dynamics NAV

Microsoft Excel, PowerPoint, & Outlook

Analytical & Creative Problem-Solving

Budget Development & Management

Communication & Presentation Skills

Detailed-Oriented & Organized Multitasker

Issue Escalation & Resolution

On-Time Delivery & Budget Expectations

Positive Client & Vendor Relationships

Recruiting, Hiring, & Training

Technical & Sales Support & Account Management

PROJECT MANAGEMENT EXPERIENCE

Sr. Project Coordinator, Insight, Chandler AZ December 2019 – March 2023

Supervised multiple highly successful multimillion-dollar projects. Banner Health, Providence Health, and American Airlines.

Completed projects on time, within scope, and per budget.

Schedule and lead project meetings as needed, includes providing meeting agendas and meeting minutes.

Generated and gathered weekly reports of project status updates. Reported project finances weekly to the client, recorded all week over week changes and updated my senior management. Managed project finances in Clarizen.

Managed 40 resources, created weekly/monthly work schedules, monitored weekly hours worked and approved all worked time in SAP and Fieldglass.

Technical Project Coordinator (Contractor), State of Arizona, Phoenix AZ December 2018 – July 2019

Hired to manage a $1.3M+ Google migration project for the Dept of Technology Services by inventorying and updating 600 assets. Updated and replaced equipment in six territories. Completed project on time, within scope, and per budget.

Generated and gathered weekly reports of project status updates from all nine territory managers to track progress.

Trained and supported managers in all regions. Established new processes to ensure best practices were utilized.

Technical Project Coordinator (Contractor), Wells Fargo, Chandler AZ July 2018 – October 2018

Hired as a Team Leader to manage logistics of an accelerated $2M+ Windows 10 migration project for 3,900 users nationwide. Coordinated schedules of 7 internal technicians, vendors, and assets to complete the project on time.

Sent purchase orders and invoices, confirmed dates with specific users, and updated senior management accordingly.

Project Coordinator (Volunteers), Habitats for Humanity, Costa Rica July 2017 – December 2017

Recruited, trained, and scheduled workgroups, sponsors, and volunteers for house “builds” and other special events.

Improved volunteer relationships and retention with personal engagements in-person and over the phone. Coordinated volunteer recognition and home dedication ceremonies.

Reviewed vendor quotes, verified specifications, and confirmed orders. Created purchase orders in Microsoft Dynamics NAV (ERP). Provided feedback on project estimations and timelines to ensure a smooth construction process.

Account/Project Coordinator, MSI Tec, Phoenix AZ May 2016 – May 2017

Acted as point-of-contact for 47 accounts seeking engineering solutions in the Industrial Automation and Robotics field.

Responded to concerns and followed-up in a timely manner to establish long-lasting relationships with customers.

Reviewed vendor quotes, confirms specifications, and created purchase orders in Sage and Agile. Tracked shipments of materials and received all packages and correspondence.

Maintained updated customer accounts and work-in-progress records to ensure transparency and accuracy.

Project Coordinator, Venicom, Scottsdale AZ November 2015 – November 2016

Supported customer (i.e. Verizon, CenturyLink, Cox) with effective, high-quality technical support. Coordinated timely and effective repair orders to ensure customer retention.

Validated serviceability, generated contracts for sales reps, and followed-up to ensure customer satisfaction.

Tracked daily reports of work orders through an Excel spreadsheet and Venicom’s portal database.

Program Manager, Lost Our Home Pet Foundation, Tempe AZ September 2012 – September 2015

Procured and supervised multiple, highly successful programs. Developed and launched lucrative fundraising events to increase funding across all platforms.

Developed community outreach strategies to attract volunteers and donors in support of the organization. Wrote and tracked grants requests. Distributed funding to ensure financial stability while obtaining organizational objectives and goals.

Recruited, hired, and trained staff to ensure compliance with all government regulations and organizations mission.

EDUCATION

Bachelor of Business Administration in Business Management, University of Phoenix 2017

Associates of Applied Science in Information Technology, ITT Technical Institute 2015

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