VICTORIA ZELAYA

** ******* ** ******** · 631-***-****

ad41yv@r.postjobfree.com ·

OBJECTIVE: Compassionate and detail-oriented receptionist at a car dealership with a passion for healthcare and a commitment to patient care. I am Currently pursuing a nursing degree and holding a phlebotomy certification, seeking to transition into a healthcare role to gain valuable experience and contribute to improving patient outcomes. Eager to leverage my strong interpersonal skills and phlebotomy expertise to support healthcare teams in a hospital or clinical setting, providing exceptional care and assistance to patients while furthering my professional growth in the healthcare field.

EDUCATION

OCTOBER 2023- JANUARY 2024

PHLEBOTOMY TECHNICIAN PROGRAM

-Completed at Bixhorn Technical Center

AUGUST 2022-PRESENT

FARMINGDALE STATE COLLEGE

I’m currently enrolled at Farmingdale State College. I’m working towards my BSN and am continuing to study full time.

September 2018- June 2022

HIGH SCHOOL DIPLOMA, BRENTWOOD HIGH SCHOOL

WORK EXPERIENCE

November 2023- Present

Front Desk Receptionist – Habberstad BMW of Huntington As a receptionist I am in charge of greeting guests and directing them to the department they need to be helped in. I answer phone calls and transfer calls to different departments or individuals. I keep track of incoming clients and I also stock in cars onto the ERA ignite webpage and organize cars onto a list.

September 2023- November 2023

Temporary Sales Lead, ATHLETA

As of September 2023, I have been assigned a temporary sales lead position until October 31, 2023. I am in charge of counting the registers at night, as well as making sure the entire store stays organized and locking the doors when we close the store. I make sure the 2

associates stay on task with what they are supposed to do and make sure everyone is happy with the service they receive.

NOVEMBER 2021 – JULY 2023

SENIOR BRAND AMBASSADOR, AMERICAN EAGLE

I’m in charge of making sure everything stays organized and everyone is okay with their responsibilities at the cash registers. I’m able to manage cash and interact with different types of customers. I can effectively find resolutions to problems at the registers and find solutions for guests who may not be satisfied with the services that they receive. I sell products on the floor and make suggestions to guests to make sure they are happy with their purchases.

SKILLS

• Time management

• Fast Paced

• Venipuncture

• Customer service

CERTIFICATIONS

• Certified phlebotomy technician by CHP

• Communication

• Critical thinking

• Dependable