Post Job Free

Resume

Sign in

Customer Service Business Management

Location:
Philadelphia, PA
Salary:
65000
Posted:
April 16, 2024

Contact this candidate

Resume:

Keith Cole Jr.

215-***-**** • ad41y6@r.postjobfree.com

https://www.linkedin.com/in/keith-cole-jr-3aaaaa1b8/ PROFILE

Business Management and Finance major highly skilled in communications, sales, and customer service. Seeking a position where I can put my skills and experience to use. COMPETENCIES

Team Player Interpersonal Skills Detail Oriented Problem Solver Database fluent Analytical Skills Quantitative Skills Analyze and Interpret Data Customer Focused

EDUCATION

LINCOLN UNIVERSITY – Philadelphia, PA

Bachelor of Science in Business and Entrepreneurial Studies (5/15/22) Overall GPA: 3.55 (Cum Laude) Dual Major: Business Management and Finance

Minor: Mass Communications

PROFESSIONAL EXPERIENCE

Independence Blue Cross - 1901 Market St. Philadelphia, PA Sr. Accounts Payable Specialist: Sept 2022 - Present

●Prepared daily batches of vendor invoices for data entry of correct approval, amounts to be paid, account coding, and matching of invoices and receipts through PeopleSoft system

●Processed and reconciled vendor invoice payments, vouchers, statements, checks, and credit memos in compliance with financial policies and procedures

●Analyzed and prepared Provider Electronic Funds Transfer (EFT) balancing for medical claim payments.

●Coordinated with the Provider Network Department to handle EFT failures

●Reviewed and assigned manual payment requests received from business areas across the organization to the AP Associates

●Resolved a variety of Escheat related functions, e.g, balanced month end Escheat reconciliation, researched Escheat variances and imquiries, updated the Escheat vendor system, and reviewed Escheat upload files for accuracy

●Monitored and reviewed Federal Employee Program outstanding checks that are over 2 years old

●Enhanced process and controls documentation for the functional area and key controls for Audit purposes

Enterprise Rent A Car - Bustleton Ave. Branch Philadelphia, PA Management Trainee: June 2022 -Sept 2022

● Contributed to the Branch’s 35.5% growth in assets MoM.

● Ranked 4th out of 30 qualifying Management Trainees in performance across the Philadelphia region

● Individually accumulated $12/per day in additional revenue to the branch. Aon – Philadelphia Office Philadelphia, PA Risk and Reinsurance Intern: June – August 2021

● Reviewed and organized executive accounts for accuracy and audit purposes

● Created a recruiting campaign for physically and mentally disabled prospective clients

● Managed four separate projects in a 2-month span, ranging from team projects to individual projects

● Ongoing brand recognition of Aon for future pipeline of Lincoln Students, through connecting, marketing, storytelling and presentations

UPS – Philadelphia Airport Hub Philadelphia, PA Supervisor: June – November 2020

● Lead a team of 7 package handlers and consistently ranked 2nd out of 15 for at this location in number of products scanned and shipped on-time

● Trained and evaluated 7 package handlers on how to utilize the Conveyor Belt to ensure safety of employees and packages.

● Forecasted schedules based on shipments and assigned schedule for adequate coverage

● Prepared 3 weekly reports on number of trucks that picked up shipments and number of scanned products to the Supervisor for full-time employees Certificates

JumpStart Germantown Virtual Real Estate Course (November 2020) Honors and Activities

100 Black Men of Philadelphia

University Merit Scholar

Urban League Philadelphia, Small Business Program

Young Kings Movement President/Treasurer, Lincoln University Jr. Block Captain, Philadelphia Community

Dean’s List (fall 2020-Present)

Safety, Intercollegiate Football Team – Lincoln University, PA Vacation Bible School Assistant, Corinthian Baptist Church Technical SKILLS

Proficient in multiple applications including - Microsoft Office, VLookUp, Pivot Tables, Probability, and Standard Deviation-Sample & General Population

Related Courses

● Financial Management

● Organizational Behavior

● Principles of Macro/Microeconomics

● Leadership

● Risk Management and Insurance

● Marketing

● Managerial Accounting

● Podcast

● TV/Radio Broadcasting



Contact this candidate