Mental Health Case Management
Resume:
JAYCEE COTTRELL
**************@*****.***
Bovard, PA 15619
Summary
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Work experience
Preventative After Care/ Mental Health Professional
GEORGE JR REPUBLIC IN PA - Greensburg, PA
November 2022 to Present
●Ensure all case records, correspondence, and conversations regarding clients remain confidential as required by HIPAA compliance regulations.
●Complete releases and GJR intake forms upon initial contact with client/placement/other parties ensuring copies are saved in the clinical record.
●Provide home-based services to clients in compliance with Service Standards published by the Indiana Department of Child Services for the service that they are providing.
●Communicate initial client contact or lack thereof to referral source and Compliance Coordinator within 48 hours.
●Document client contacts through up-to-date case notes that are maintained in Case Management Pro (electronic database), VPN client files and Kid Traks (if applicable).
●Provide monthly Progress Reports by due date to supervisor to referring agencies and Kid Traks (if applicable) as well as any other specific written or verbal information requested by referring agencies.
●Provide Treatment Plans, Safety Plans, and other required clinical documents/resources/tools within 7-30 days of referral to referral agencies. Updated Treatment Plans are due no less than every 90 days to supervisor for review and sent to referral source by pre-arranged due dates.
●If applicable, complete visitation/parenting time logs and send to referral sources within 48 hours of services rendered ensuring all required sections are compliant with current state content standards.
●Oversee completion of program required assessments, including but not limited to, UCLA PTSD, NCFAS, IARCA packets upon admission, discharge, three month and six-month follow-up.
●Record all billable/direct and non-billable/indirect time on a daily basis, utilizing the established database while ensuring an accurate timesheet is maintained.
●Maintain client files ensuring all required documents are in place adhering to the GJR in Indiana file checklist for each respective service being rendered. Submit and correct file audit identified issues within 7 days of receiving feedback from audits.
Psychology Tech III
Russellton - PA
June 2022 to Present
●Provide one to one interaction with consumers.
●Transports and monitors residents in the community as assigned
●Attend scheduled staff and supervision meetings
●Participate in all mandatory training events to enhance skills and professional knowledge.
●Provide for any physical care required in meeting the consumer’s needs.
●Adheres to Merakey policies and procedures, LTSR policies and procedures, and PA
Code Chapters 1101, 1153, 5100, and 5320.
●Collaborate with the team to create a team-oriented environment in which the resident’s point of view and experience are recognized, understood and respected, and in which self-determination and decision making in treatment planning are maximized and supported.
●Utilizing knowledge and understanding of severe mental illness and, recovery principles and recovery driven services system.
●Communicate effectively with team member and through the appropriate chain of command to ensure programmatic and operational integrity.
●Contributes to the upkeep of the physical site ensure Merakey standards are always met (cleanliness, maintenance needs, etc).
Property Manager
Greensburg PA
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January 2020 to December 2021
●Demonstrated strong communication skills
●Held daily logs and daily team meetings
●Demonstrated problem solving skills for tenants and employees
●Performed conflict resolution and de-escalation techniques
●Made daily schedules
●Monitored and Managed 6 employees
●Demonstrated planning and organization
●Managed over 300 tenants
●Managed 5 Mobile home parks and the employees in each park
●Collected and Logged tenants rent, late fees, and other monies owed
●Attended court hearing and evicted tenants
●Sold and Rented out homes and mobile homes (marketing)
●Created Park Rules and Fines
●Enforced park rules and issued fines
●Hired and Fired employees
●Money Management
●Demonstrated Patience and Flexibility
●Excellent Computer Skills
●Demonstrated excellent customer service skills ● Run and Oversee Maintenance
Department for Parks.
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Allegheny Children Initiative - Pittsburgh PA
January 2015 to December 2017
●Performed individual and family therapy with families in their home, community, and with other agencies.
●Performed drug and alcohol treatment/therapy for individuals with addiction and co-occurring disorders
●Passed State Test for MA Certification in Family Based Therapy
●Promoted to Senior Clinical And Mental Health Professional
●Performed Dyadic Behavioral therapy
●Documentation of daily therapy sessions
●Monthly Treatment Plans
●Performed Family Assessments, Suicide Assessments, and
Homicidal Assessments
●Crisis Intervention with agencies and clients
●Case Management
●Monitored and Directed other Services involved with the family
●Coordinated with outside agencies and other service providers
●Support network building
●Attended Clinical Training once a month
●Attended Lecture Training once a month to better my clinical skills and my knowledge of systemic therapy
●Intakes into Family Based Mental Health Services
●Assisted clients with appointments
●Strong Microsoft Computer skills
●Strong Communication Skills
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Try Again - Homes Washington PA
January 2014 to December 2015
●Tracking/Monitoring Students Attendance
●Implemented Therapeutic Sessions
●Visited Homes Of Truant Students
●Implement Parent Skill Building and Training
●Linked And Set Up Services
●Basic Case Management
●Wrote Daily Progress Notes
●Attended and Testified at Magistrate Hearing And Juvenile Court Hearings
●Enforced All State Laws
●Implemented and Transferred Behavioral Skills/Therapeutic Strategies
●Crisis Interventions
●Worked With School Officials To Meet Needs Of Students
Psychological
Kids Count/Family - Butler PA
January 2007 to December 2013
●Performed individual and family therapy with families in their home, community, and with other agencies.
●Performed drug and alcohol treatment for individuals, families, with addiction and co occurring disorders
●Passed State Test for MA Certification in Family Based Therapy
●Performed Dyadic Behavioral therapy
●Documentation of daily therapy sessions
●Monthly Treatment Plans
●Performed Family Assessments, Suicide Assessments, and
Homicidal Assessments
●Crisis Intervention with agencies and clients
●Case Management
●Monitored and Directed other Services involved with the family
●Coordinated with outside agencies and other service providers
●Support network building
●Attended Clinical Training once a month
●Attended Lecture Training once a month to better my clinical skills and my knowledge of systemic therapy
●Intakes into Family Based Mental Health Services
●Assisted clients with appointments
●Strong Microsoft Computer skills
●Strong communication and interaction skills
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Family Counseling Center Kittanning of Armstrong County
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January 2005 to December 2007
●Basic case management and intensive case management
●Support network building
●Assist clients with appointments
●Link and monitor services
●Crisis Intervention with other agencies and clients
●Service planning (setting goals and target dates to be monitored and reviewed in
6 months)
●Attend trainings to better knowledge on mental illnesses
●Intakes into case management department
●Evaluations for clients to start up appropriate services
●Documentation of every contact or contact attempt
Children
●Taught Children with Autism and Spectrum Disorders
●Designed Educational Programs
●Developed IEP’s
●Performed daily living skills with children
●Performed Task Analysis with children
●Charted information on children daily
●Case management with children
●Trained on restraining and deescalating children verbally and physically
●OSHA training on safety in the workplace
●Dealt with children’s families and parents and transition back to home with family
●Extensively trained on Applied Behavior Analysis
●Certified to Perform Applied Behavior Analysis
●Trained on how to handle emotional situations with children
●Trained on goal setting skills, rewards, and punishment systems
●Extensive Training and Testing Program in working with Autistic Children to be able to become a Teacher.
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Adelphoi Village Creek Juvenile Detention - Middle Latrobe PA
January 2004 to December 2005
●Crisis Management
●First Aide/CPR certified
●Performed individual therapy session
●Conducted goal setting exercises with clients
●Treatment planning
●Coordinating with various service providers
●Provided 24 hour care for all the clients on the unit
●Assess safety risks and performed restraints if necessary
Education
Bachelor of Psychology in Sociology and Criminal Justice
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2004
Skills
Sales
Experience with children
Working with people with autism
Leadership
Behavioral therapy
Network support
Program design
Care plans
SharePoint
Supervising experience
Clinical trials
Crisis intervention
EMR systems
Microsoft Excel
FDA regulations
Teaching
PTSD Care
Microsoft Word
Sports coaching
Administrative experience
Child & family counseling
Social work
Case management
Group home
Computer networking
Preschool experience
Organizational skills
Property management
Child welfare
Personal assistant experience
Communication skills
Documentation review
Cash handling
Adobe Acrobat
Data collection
VPN
Physical education
Early intervention
Discharge planning
Child protective services
Experience working with students
Research & development
Corrections facility medical clinic
Resident's rights
Basic math
Management
Nannying
Program management
Childcare
Working with people with disabilities
School experience
Customer service
Marketing
Adolescents
Conflict management
HIPAA
Do you want to add any of these skills?
Do you want to add any of these skills?
Individual / Group Counseling
Addiction Counseling
Crisis Management
Intake Experience
Group Therapy
Applied Behavior Analysis
Certifications and licenses
CPR Certification
First Aid Certification
Do you want to add any of these?
Do you want to add any of these?
Medical License
Substance Abuse Counseling Certification
BC/BE
QIDP Certification
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