Kent Hitchens ad41v0@r.postjobfree.com

575-***-****

Carlsbad, New Mexico

Transitioning Lodge Secretary and Chief

Operations Officer Seeking New Employment Opportunity

Experienced in operations management and customer service, with strong skills in multitasking, time management, and conflict resolution. Looking to leverage these skills in a new employment path.

Work Experience

Lodge Secretary: Chief Operations Officer

Carlsbad Elks Lodge

April 1993 - Present

Managed daily operations of the lodge, including scheduling and conflict resolution. Utilized tracking systems for internal reporting and decision making. Demonstrated strong multitasking abilities in a fast-paced environment. Oversaw all operational aspects of the organization, demonstrating strong time management and decision-making skills. Actively listened to team members and facilitated communication to resolve conflicts.

Track Coach

January 1977 – June 2023

Track Coach 1977 - 2023 Contacted parents of players to provide information and answer questions. Chose team members for individual games and sports seasons. Kept abreast of changing rules, techniques, technologies and philosophies relevant to sport. Purchased and maintained athletic equipment. Organized seasonal scheduling, arrange for transportation and trip planning.

Classroom Instructor: Carlsbad High School

January 1976 - December 2010

Interpreted and built upon curriculum to provide oversight to scholars with varying abilities and cultural backgrounds. Utilized an analytical problem-solving and decision-making skills when developing lesson plans to adapt to various need of the student body. Managed student complaint and nonconformance issues through a record and tracking system utilizing a form of cohesive action system to optimize a classroom-learning environment. Differentiated instruction using hands-on, active learning techniques. Identified student needs and collaborated with staff members to assess and solve challenges. Initiated self-assessment plans to better enhance training styles. Performed task analysis on varying suggested teaching styles suggested by the district to assess which style would most likely produce the best result from the student population.

Cross Country Coach

January 1976 - December 1986

Contacted parents of players to provide information and answer questions. Chose team members for individual games and sports seasons. Kept abreast of changing rules, techniques, technologies and philosophies relevant to sport. Purchased and maintained athletic equipment. Organized seasonal scheduling, arrange for transportation and trip planning.

Apprentice Pipeline Mechanic

Northern Indiana Public Service Company: Subsidiary of Columbia Pipeline

January 1971 - December 1975

Maintenance of residential meter loops Installation of residential gas service lines, Maintenace of high pressure underground gas storage facility.

New Mexico State University

Masters

June 1990 - January 1993 • Carlsbad, NM

Advanced study in Curriculum and Instruction, further developing skills in active listening and conflict resolution, gaining skills in differentiated instruction and persuasive speaking, applicable to customer service scenarios.

Indiana State University

Bachelors, Bachelors of Science Language Arts and Journalism

August 1971 - December 1975 • Terre Haute, IN

Bachelors of Science Language Arts and Journalism (Member Cross Country and Track Teams)

Skills

Volunteering

Carlsbad Elks Lodge

Committee Volunteer

April 1993 – April 2024• Carlsbad, NM

Volunteered for types of committees from working behalf of and raising money for Veterans, Running Youth Projects,

Americanism Projects, Teaching public speaking,