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Customer Service Real Estate

Location:
Olivehurst, CA, 95961
Posted:
April 16, 2024

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Resume:

CONTACTS

Plumas Lake, CA *****

530-***-****

ad41uk@r.postjobfree.com

linkedIn.com/in/kyialewis

EXPERTISE

Market & Financial Analysis

Networking & Negotiation

Property Valuation

Marketing & Advertising

Legal & Contractual Knowledge

Client Management

Project Management

Inventory Controls

Creative Decision Making

Account Management

Record Keeping & Documentation

Organizational Effectiveness

Data Analysis & Research

Cultural Awareness & Sensitivity

Bookkeeping & Financial

Management

Problem Resolution

Interpersonal Communication

Critical & Analytical Thinking

Teamwork & Coordination

Strong Work Ethic & Integrity

Multi-Tasking & Adaptability

Time Management

Administrative Support/Ad Hoc

Relationship Building

Robust Communication &

Interpersonal Skills

Quality Assurance & Control

POS EFI E-Commerce

COMPUTER/TECHNICAL &

OTHER SKILLS

Microsoft Office Suite (Word,

Excel, PowerPoint, Outlook)

DocuSign, Google Suite, Workday,

Canva, Adobe Acrobat, Zoom

Social Media (Facebook.

Instagram, Tiktok)

Executive Assistant ~ Personal Lines Insurance Agent Passionate, dynamic, and results-driven with years of experience in diverse industries. Leveraging professional journey to a rich tapestry of skills and experiences, seamlessly transitioning from real estate to executive support and insurance services. Proven ability to thrive in fast-paced environments, prioritize competing demands and exceed expectations. Possesses a comprehensive understanding of insurance products, policies, and regulations, coupled with excellent communication and interpersonal skills. Dedicated to enhancing organizational efficiency, fostering client relationships, and contributing to the overall success of the team.

Professional Experience

PRODUCTION LEAD, FedEx Office, Sacramento, CA Feb 2022 – Present

Exhibit leadership abilities by overseeing production and offering guidance, training, and assistance to enhance performance.

Encourage a collaborative work atmosphere that promotes teamwork and accountability.

Establish quality control procedures to guarantee the control check process.

Facilitate team member training and enforce safety protocols, including organizational effectiveness and relationship-building with customers and other stakeholders.

Demonstrate expert inventory control management and coordinate with the logistics team to ensure timely replenishment.

Achievement:

Boosted an increase in color growth sales by over 25% and customer satisfaction and customer retention by 10%.

PRO SHOP ASSISTANT MANAGER, Plumas Lake Golf Club, Plumas Lake, CA Apr 2019 –Jan 2021

Displayed proficiency in leading the golf pro shop operations, responds to complaints and delivers outstanding customer service and reliability.

Kept abreast of trends and showcased product expertise to assist in choosing appropriate golf equipment, gear, and accessories that match customers' preferences.

Maintained accurate inventory records, sales transactions, and cash handling procedures. Achievement:

Aided in acquiring new members via the Internet and events, increasing earnings by more than $600,000 each year.

REAL ESTATE TRANSACTION COORDINATOR, Self-Employed, Yuba City, CA 2005 – 2016 LICENSED REALTOR, Century 21/Keller Williams, Yuba City, CA Apr 2004 – Apr 2016

Maintained awareness of prevailing market dynamics and property valuations to furnish clients with precise and timely insights vital for their investment decisions.

Orchestrated property promotions with finesse, blending strategic advertising, compelling imagery, and referrals to optimize property exposure and allure.

Skillfully navigated negotiation dialogues with real estate agents representing both sellers and buyers, employing adept communication and tact to facilitate successful transactions.

Cultivated robust relationships with all stakeholders and delivered comprehensive guidance to clients throughout property transactions, ensuring clarity on all pertinent matters and addressing inquiries comprehensively.

Spearheaded end-to-end management of real estate transactions, overseeing all documentation, communication, and tasks with precision and adherence to set timelines.

Diligently crafted and reviewed contracts, agreements, and disclosure documents, meticulously verifying details to forestall errors and preempt potential challenges.

Leveraged real estate software and platforms to monitor transaction progress, uphold meticulous records, and generate reports for stakeholders.

Safeguarded sensitive client data and confidential documents with the utmost discretion, in full compliance with privacy protocols and California real estate regulations. Education & Professional Development

PERSONAL LINES INSURANCE LICENSE, Sacramento, CA

PARALEGAL STUDIES, Humboldt State University, Arcata, CA



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