Ty Thomas

Dallas, TX 972-***-**** ad41uc@r.postjobfree.com

Professional Profile

Positive Customer Service professional with a significant understanding of the need to balance company policy with the importance of maintaining strong customer relationships. Excels at prioritizing problems, resolving customer issues and follow-through. Adaptive and dependable team player with strong desire to contribute to company goals and successes. Reliable team player with excellent customer, client and account retention.

MS Office Word, Excel & PowerPoint Excellent Phone Skills

Team Player Fast Learner

Dependable and Reliable Multi-task

Professional Experience

Red Lobster Dallas 2023

Server

*Provide excellent service to all customers

*Take orders accurately and timely

*Works the register handling cash and credit cards

*Promotes Red Lobster loyalty program with outstanding results

On the Border Duncanville 2022-2023

Manager

*Managed wait staff to ensure everything ran smoothly

*Opened the restaurant and checked that hostesses and cash area were in compliance

*Closed the restaurant and closed out an balanced the register, made sure everything was clean and ready to open for the next day shift

*Closed the building and locked and turned on the security system

Server

*Took catering orders and insured everything was in the order before going out the door

*Provide excellent customer service to all patrons of the restaurant

*Take orders accurately and timely

*Helped train new staff

Cotton Patch Cedar Hill 2020-2021

Lead Server

*Trained new servers to assist and initiate good service to all customers

*Provided excellent service to all customers

*Took orders accurately and timely

*Worked the register handling cash and credit cards

*Promotes loyalty program with outstanding results

Forever 21 Dallas 2015-2019

Lead Visual Manager

*Promoted the image of the showroom through visual displays, products and services

*Created a customer service attitude with sales associates to encourage repeat clientele

*Worked as a cashier and insured all transactions were accurate for cash, checks and debit/credit

Education

El Centro College Dallas

Business Administration

JF Kimball High School Dallas

Diploma

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