PROFILE SUMMARY

CONTACT

Pune, IN

Sonal Munshi

To secure a challenging position in a dynamic organization, utilizing my strong technical and problem-solving skills for creating innovative solutions to contribute to the success of the company.

LANGUAGES

PROFESSIONAL EXPERIENCE

English: Native

Senior Process Associate

Hindi: Native

Process Trainer for UK Insurance Domain

●Provide basic UK insurance training to new joiners and help them with project related requirements

●Used transactional and Customer records, external data, public available information, and other information to identify suspicious or unusual activity

Quality Analyst in Lloyds Banking insurance domain

●Maintain strong investigative skills; the ability to work independently, demonstrated extensive banking and Compliance knowledge

●Create, modify and troubleshoot SQL queries.

●Analyzed weekly transaction pattern data and upload in the system

Process Associate in “AML Project” for HSBC Bank

●Escalates issues discovered during ongoing review and assessment of OFAC compliance risk that require escalation to Senior Management for direction on resolution

●Create, modify and troubleshoot SQL queries.

●Cross verify the Customer’s Data with Sanctions Data entry

●Analyzed weekly transaction pattern to reduce the sanction screening alerts at L1 level

Tata Consultancy Services 11/2015 - Present

SKILLS

Python

SQL

Excel

Compliance

ACHIEVEMENTS

1) "Life and Insurance” certification from TCS

2) “Anti-Money Laundering” certification from TCS

3) Certification “NISM Series V-A:Mutual Fund Distributors

4) Certification Examination ” and “NISM Series VI: DepositoryOperations Certification Examination ”

5) Post Graduate Diploma in Banking Operations from IFBI in 2010

Customer Services Executive

HDFC Bank 10/2014 - 04/2015

●Worked as Front desk officer, maintained branch services

●Used transactional and Customer records, external data, publicly- available information, and other information to identify suspicious or unusual activity

●Performed detailed analyses to detect patterns, trends, anomalies and schèmes in transactions and relationships across multiple businesses/products

Branch Banking Officer

ICICI Bank 09/2010 - 11/2011

●Performed Teller transactions in the areas of checking and savings deposits and withdrawals

●Identfy opportunities for cross-selling of value-added bank products and services

●Responded to a broad range of customer inquiries and resolved problems

+91-965*******

+91-939*******

EDUCATION

ad41tw@r.postjobfree.com

Passport : S4294312

B.B.A, Bhopal — Bhopal School of Social Science

JULY 2007 - MAY 2010 - 73%

St. Thomas Convent Higher Secondary School, Begumganj

12th - APRIL 2006 - APRIL 2007 - 79%

10th - APRIL 2004 - APRIL 2005 - 73%

LinkedIn: linkedin.com/in/sonal-munshi-24b813105

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