Sales Manager Internet
Resume:
Jonathan
Quiles
Spring Hill, FL *****
W: *************@*****.***
Skills
• Inbound Call Management
• Inquiry follow-up
• Appointment Scheduling
• Conversion rate optimization
• Customer Education
Professional Summary
Hardworking and skilled sales professional with solid background in internet sales management and customer relations. Talented trainer and team mentor with excellent sales abilities and firm grasp of target customer base. Good communication, planning and schedule management abilities Ambitious Internet Sales Manager with 6+year record of sales success. Promote sales to drive revenue growth. Decisive leader with superior communication skills and unparalleled business acumen.
Attentive, knowledgeable and proactive. Equipped to handle and optimize internet sales. Accustomed to telephone, email and chat communications and always ready to meet customers and develop sales opportunities. Expert in inventory management, CRM optimization and KPI tracking. High-achieving sales professional with career goals. Impact sales operations with strategic and tactical leadership expertise.
Experience
Brandon Nissan Tampa, Florida
April 2019 - March 2024
Internet Sales Manager
Adapted approaches to diverse client base, maximizing sales success with targeted approaches.
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Coordinated communications for 6 person sales team, including inbound and outbound calls, emails and web chat inquiries.
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Worked alongside affiliate business partners such as Capital One and Nissan N.A
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Produced an average of 25 units personally monthly over a period of 5 years consistently.
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Worked with CRM E-leads as well as CDK, Dealer Solutions and many other applications
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Wesley Chapel Honda Wesley Chapel, Florida
January 2018 - April 2019
Internet Sales Manager
Responded to internet customer requests with goal of one-hour turnaround for initial correspondence
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Adapted approaches to diverse client base, maximizing sales success with targeted approaches.
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Trained new sales team members in company policies, lead performance enhancement, and computer system use.
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Maintained an average of 20 cars monthly for the duration of my employment
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Brandon Honda Tampa, Florida
January 2017 - January 2018
Sales Associate
• Helped customers navigate store, complete sales, and process returns. Resolved concerns using strong communication and conflict management skills combined with expert sales abilities.
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Created memorable customer experiences by offering personalized sales support.
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• Assisted customers with sales and service needs. Courtesy Jeep Dodge Ram Tampa, Florida
March 2015 - December 2016
Auto Sales Consultant
Closed sales with persuasive communication skills, leveraging knowledge of consumers, financing and vehicles to lock in deals.
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Achieved targets by marketing vehicles via diverse strategies, including cold calling customers and posting on social media.
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Maintained long-term revenue streams with careful management of client relationships, generating repeat business and consistent referrals.
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• Greeted customers entering showroom and assessed their needs. Education
Associate in Arts (A.A.) - Business
Hillsborough Community College, Tampa
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