Shannon Cobb

Lead Customer Service

Cape Coral, FL 33993

ad41rx@r.postjobfree.com

+1-352-***-****

Lead Cashier, Eight Years experience as a cashier and over 30 years experience in Customer Service. I have excellent Customer Service skills . I have experience Leading a team and also training new hires. I am Responsible, adaptable, eager to learn new skills, enthusiastic, I care deeply about The Customer Experience .

Authorized to work in the US for any employer

Work Experience

Front Counter Cashier

McDonald's - Spring Hill, FL

November 2023 to Present

I manage and maintain the front lobby, and am the Front Counter Cashier accepting payments for orders, POS, Customer service specialists, fix drinks an coffee. I bring food and drinks to customers table. I help prepare mobile orders, I make McFlurry’s, Frappe’s, Specialty Drinks, French Fries, Hash-browns, bring food orders to customers at Curbside pickup.

Cashier/Customer Service

Freddy’s Frozen Custard & Steakburgers - Lexington, KY February 2023 to October 2023

Running registers, accepting multiple types of payments, worked drive through, making drinks and custard ice cream, prepared food for pick up, cooked, cleaning store before closing, locking an setting alarm at closing.

Cashier/Customer Service

Walgreens - Lexington, KY

January 2023 to March 2023

Running register, accepting cash an credit card payments, stocking merchandise and cleaning store before closing.

Lead Cashier/Sales Associate

Clark's Pump and Shop - Lexington, KY

September 2021 to May 2022

Running register, handling cash and credit card payments, sold lottery tickets, cleaning store, training new hires, closing store, stocking merchandise, inventory documentation, responsible for locking the store up after closing and setting alarm.

Medical Assistant

Bushnell Family Practice - Bushnell, FL

November 2001 to November 2005

Taking patients vital signs, working patients up for Doctors visit, assisting in cardiac stress tests, assisting in Gynecology exams, drawing patients blood, performing drug screens, running the lab and performing tests on blood an urine, calling in prescriptions and record keeping. Education

Some college in Nursing

Lake-Sumter State College - Leesburg, FL

August 2002 to June 2005

Certified in CNA $ HHA

Sumter Adult Education - Sumterville, FL

1998 to 1998

High school diploma or GED in Basic

South Sumter High School - Bushnell, FL

1994 to May 1997

Skills

• Customer service

• Retail sales

• Microsoft Word

• Computer Operation

• Hospital Experience

• Lead Customer Service (6 years)

• Cash handling

• Cash register

• Time management (10+ years)

• Stocking (10+ years)

• Inventory management (10+ years)

• Cooking (10+ years)

• Staff training (10+ years)

• Food Preparation

• Food service (3 years)

• Food safety

• Food service

• Customer service (10+ years)

• Serving

• Sales

• Supervising experience

• POS

• Driving

• Merchandising

• Leadership

• Fast food

• Restaurant experience

• Retail sales

• Windows

• Host/hostess experience

• Hospitality

• Communication skills

• Cleaning Experience

• Busser

• Training & development

• Communication skills

• Customer service

• Food safety

• Basic math

• Computer skills

• Retail sales

• Supervising experience

• Cash register

• Cash handling

• Training & development

• POS

• Leadership

• Restaurant experience

• Conflict management

• Serving

• Sales

• Cooking

• Windows

• Food handling

• Cash register

Languages

• English - Expert

Links

http://linkedin.com/in/shannon-cobb-4b8858225

Awards

5 Star award for Customer Service

September 2004

I worked at a hospital and they had a comment box for patients to vote on their favorite phlebotomist and I was nominated twice

Certifications and Licenses

CPR Certification

Contact this candidate