SA

SHAUNA ADEGUNWA

ad41rl@r.postjobfree.com 1-678-***-**** Celina, TX 75009

Employee Training Program

Epic Systems

Financial Reporting Coordination

Risk Management

Decision-Making

Critical Thinking

Interdepartmental Functions Coordination

Process Implementation

Clinical Staff Management

Facility Inspections

Performance Monitoring

IBI Healthcare Loganville, GA

Lead Patient Coordinator

05/2016 - 07/2023

Ensured timely and accurate patient data entry into electronic medical records system.

Provided leadership, guidance and support to the patient care team. Coordinated with physicians, nurses, insurance companies and other healthcare personnel to ensure appropriate care for patients. Monitored patient flow throughout the facility to ensure that all patients receive prompt attention.

Developed individualized plans of care for each assigned patient based on assessment of needs.

Assisted in scheduling appointments, tests and procedures for patients as needed.

Communicated regularly with patients regarding their progress and treatment goals.

Collaborated with multidisciplinary teams to develop new strategies for improving quality of care.

Personal Employer Lawrenceville, GA

Property Manager

01/2020 - 07/2023

Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.

Developed and implemented effective leasing strategies to maximize occupancy rates.

Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria. Negotiated leases, rental agreements, and other contractual documents related to property management activities.

Managed all maintenance requests from tenants in a timely manner. Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.

Managed owners investments properties in Georgia and Florida Managed rentals of the owners two yachts and coordinated all maintenance and movement of the yachts to and from each destination. Arranged captain and staff for the yachts rentals.

IBI Healthcare Loganville, GA

Personal Assistant to the Chief Executive

Organized and maintained CEO's calendar and schedule, including travel Skills

Experience

Officer

01/2020 - 07/2023

arrangements.

Processed incoming and outgoing mail for the CEO.

Answered phone calls on behalf of the CEO and took messages as necessary.

Developed detailed itineraries for business trips and meetings. Prepared presentations, reports, memos, letters and other documents as requested by the CEO.

Assisted in organizing special events such as conferences, seminars, receptions.

Provided administrative support to the executive team members when needed.

Maintained up-to-date records of contacts in the company database. Researched potential customers or partners using online resources. Managed filing systems both electronic and paper based. Updated financial spreadsheets with data from various sources. Sorted through important documents received by mail or faxes. Conducted research and collected and analyzed data to prepare reports and documents.

Tackled and addressed top-level, high-priority issues with professional administrative discretion.

Obtained signatures for financial documents and internal and external invoices.

CCS Medical Lawrenceville, GA

Customer Service Representative

06/2006 - 08/2012

Answered customer inquiries and provided accurate information regarding products and services.

Provided excellent customer service to resolve customer complaints in a timely manner.

Gathered customer feedback through surveys and used the data to improve customer service.

Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Maintained detailed records of customer interactions, transactions and comments for future reference.

US Navy Norfolk, VA

Damage Control Petty Officer

05/2000 - 05/2004

Developed training plans and conducted drills for damage control personnel to ensure compliance with safety regulations. Provided technical guidance to crew members on proper use of firefighting equipment, hazardous materials handling, and emergency response procedures.

Coordinated repairs of damaged shipboard systems and ensured the safe operation of all equipment in accordance with Navy standards. Conducted daily inspections to identify potential hazards and take corrective action as needed.

Gwinnett Technical College Lawrenceville, GA

Diagnostic Medical Sonography

Education and Training

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