Jeana M. Michels

** ****** ******* • Raynham MA *2767 • 508-***-**** • ad41r8@r.postjobfree.com

Objective

To obtain a challenging, growth-oriented position in Health Care Management/Administration. Professional Profile

• Self-motivated; able to set effective priorities to achieve immediate and long-term goals, ensure smooth workflow and meet operational deadlines

• Developed interpersonal and communication skills, having dealt with a diversity of professionals, clients and staff members

• Adept at operating within proposed budget restrictions and time restraints

• Recognized for ability to plan, organize, coordinate and direct successful health care programs

• Computer literate with working knowledge of insurance industry requirements Professional Experience

Therapist/Case Manager

• Educate patients and families as to the role of Case Management and Transdisciplinary Team

• Conduct physical/psychological assessment of patients; assess goals and financial status

• Serve as back-up nurse liaison and patient advocate; ensure patient care satisfaction

• Interact daily with external case managers and physicians as to patient’s medical status, treatment plan

& home care

• Assess field evaluations on all potential patients; monitor appropriateness of service and admission criteria

• Determine adequate and timely documentation of physicians’ notes and orders

• Monitor on-going costs of patient care to ensure cost effectiveness of treatment plan; update status of Medicare/Medicaid and insurance benefits; perform utilization reviews

• Coordinate all aspects of discharge i.e. home health, out-patient, equipment, other facility placement, community resources, etc.

• Ensure smooth transition from facility during discharge and that proper resources are provided

• Manage financial aspects of patient care; promote payer/referral satisfaction

• Frequently attend seminars, workshops, conferences, etc.

• Prepare monthly monitoring reports for medical staff; compile data and have medical records available to physicians

• Maintain all documentation pertaining to medical staff quality assurance activities

• Coordinate and schedule third party payor billing, gathering information from all ancillary services involved in the care of patient

• Attend weekly Transdisciplinary meetings, take notes, compile information and compose correspondence resulting from each meeting

• Coordinate patient admission and hospitalization; complete all admission paperwork

• Verify benefits and secure insurance pre-certification number; ensure adequate signature on all re- certification forms

• Monitor and review status of patients Medicaid/Medicare and insurance on a weekly basis

• Function as Utilization Review Coordinator; serve as liaison between patient, family, physician and hospital staff

• Interact daily with business office as to all Medicare and insurance benefits, pre-certification, and re- certification information

• Maintain referral/inquiry/admissions log and current data on RATS systems

• Provide weekly reporting on all planned discharge and ALOS performance to Administrator

• Educate patients and families as to the role of Case Management and Transdisciplinary Team

• Supervise and administer respiratory therapy treatments according to procedures and policies

• Hands-on knowledge of sterilization and aseptic procedures as well as preparing, delivering and troubleshooting therapy equipment and supplies, medical gasses, inhaled medicine i.e. Vasodial, Bronchodial, Ventil

• Act quickly and administer proper therapy in an emergency situation

• Administer intermittent positive pressure breathing treatment, oral and tracheal suction and medications prescribed

• Check and record patient progress; keep record and prepare reports

• Familiar with the use and application of ventilators; assist with bronchoscopes, drawing & analyzing arterial blood gases

• Airway management: changing tracheotomy tubes, emergency and elective intubations

• Adjust work schedules to meet department demands; educate patient and families

• Initiation of emergency and routine BIPAP/CPAP

• Assess/TX and vent mgt in: neuro, thoracic, surgical, cardial medical, trauma and ICU’s ECMO Specialist

• Initiate and manage VA & VV ECMO

• Transport Vent/ECMO patients

Employment History

BRIGHAM WOMENS HOSPITAL BOSTON, MA

RRT 2004-2017

BRIGHAM WOMENS HOSPITAL BOSTON, MA

Travel RRT for Cross Country Travel 2003-2004

HORIZON SPECIALTY HOSPITAL CORPUS CHRISTI, TX

Flex Therapists/RRT/Acting Case Manager/Internal Case Manager 1994-2003 MEMORIAL MEDICAL CENTER CORPUS CHRISTI, TX

Therapists 1994-2003

FAVORITE NURSES BOSTON, MA

Contract Therapist 1993-1994

MEDIPLEX BRISTOL REHABILITAION NEW BEDFORD, MA

Staff Therapist 1992-1993

CRANBERRY SPECIALTY HOSPITAL MIDDLEBORO, MA

Staff Therapist 1990-1992

ST. LUKES HOSPITAL MIDDLEBORO, MA

Staff Therapist 1989-1990

BROCKTON HOSPITAL BROCKTON, MA

Staff Therapist 1988-1991

Education

Massosoit Community College Brockton, Ma

Associates Degree Science 1988

Certification

MA License 2039 – CCM

FL License 15898

Texas Licensed Registered Respiratory Therapist

BCLS Certified and past BCLS Instructor

Certified Rainin-Radiometer Technician Training Program; Trauma I & II Courses ACCS

ACLS

ECMO Specialist

Affiliations

Active member of: NBRC, AARC, TRACM

Past member of: TSRC, CMSA and ICMA

Past Chairman and board member of MSRC and TRACM

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