PROFESSIONAL

SUMMARY

SKILLS

WORK HISTORY

PENNY OSBORNE

■ Whitehouse, OH 43571 ■ 567-***-**** ■ ad41q7@r.postjobfree.com ■ Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem- solving skills.

• Understands local routes

• Defensive Driving

• Hands-Free Device Operation

• Pre-Trip Inspections

• Weather condition driving

• Problem-Solving

• Clean Driving Record

• Traffic Laws and Regulations

• Special Needs Passengers

• Flexible Schedule

• Drug and alcohol testing

• Route Planning

• Student Interaction

• DOT Regulations

• Vehicle Safety and Maintenance

• Valid Driver's License

• Background Checks

• Student Supervision

• Safe Driving Practices

• Incident Reporting

• Safety-focused

• Punctuality

• Passenger Management

• Emergency Procedures

• Child Safety Awareness

• Effective communication skills

• Student Behavior Management

• Attention to Detail

• Special Needs Assistance

• Behavior Management

• Safety equipment usage

• Data entry proficiency

• Account updating

• Goal-oriented mindset

• Documentation

• Banking regulations knowledge

• Written Communication

• Multitasking

• Organization

• Data Entry

• Dependable and Responsible

• Customer Relations

• Verbal Communication

• Customer Service

SCHOOL BUS DRIVER 08/2004 to Current

Elmwood Local Schools, Bloomdale, OH

Participated in ongoing training programs to maintain up-to-date knowledge of industry best practices and safety regulations.

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• Inspected emergency equipment and verified safe working order for student and driver use. Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.

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• Transported passengers safely along prescribed routes according to tight schedules. Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.

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• Attended pre-trip meetings to support safe transport of students. Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.

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EDUCATION

• Assisted in loading and unloading students and belongings. NEW ACCOUNTS REPRESENTATIVE/ TELLER 06/1996 to 04/2002 Fifth Third Bank, Fostoria, OH

• Negotiated contracts and handled paperwork such as invoices and orders.

• Collected customer information and completed new account forms. Contacted customers as soon as issues arose to immediately find resolution before problem escalated.

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Interviewed customers to obtain information needed for opening new accounts or renting safe- deposit boxes.

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• Collaborated with colleagues to cross-sell additional banking services, increasing overall revenue.

• Explained account terms and conditions to customers. Coordinated with other departments to resolve complex customer issues quickly and effectively, improving overall client satisfaction ratings.

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Conducted regular follow-ups with clients after account openings to ensure continued satisfaction and address any questions or concerns they may have had.

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• Processed customer payments and account setup charges.

• Verified customer identity and reviewed documentation for accuracy.

• Reconciled customer accounts and balanced daily transactions.

• Backed up teller team by handling needs of new and existing customers at main counter. Maintained accurate records of all new account transactions, ensuring compliance with bank policies and regulations.

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Answered customer questions and explained available services such as deposit accounts, bonds, and securities.

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• Proven ability to learn quickly and adapt to new situations.

• Demonstrated leadership skills in managing projects from concept to completion.

• Demonstrated respect, friendliness and willingness to help wherever needed.

• Adaptable and proficient in learning new concepts quickly and efficiently.

• Skilled at working independently and collaboratively in a team environment.

• Managed time efficiently in order to complete all tasks within deadlines. Developed strong organizational and communication skills through coursework and volunteer activities.

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• Developed and maintained courteous and effective working relationships. Certificate : Expected in 04/2024

Medical Scribes Training Institute

High School Diploma : 06/1988

Anthony Wayne High School - Whitehouse, OH

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