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Product Management Leader

O'Hare, IL, 60701
April 16, 2024

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Jeanne Stanchis

**** ******** **** • Bartlett, Illinois 60103 • 224-***-**** • PRODUCT MANAGEMENT PROFESSIONAL

Well versed product and program management professional with demonstrated ability to lead diverse teams to success in the SaaS, Global HCM, WFM, Talent Management, HR Service Delivery, Payroll and Payment Services B2B2C software industry. Possess extensive background in strategic prioritization, project planning, team leadership, product management, executive presentations, and relationship building.

Professional Experience


Product Group Leader (May 2023 – Present)

• Define the product vision, strategy, release roadmap, competitive analysis needs and positioning across three product lines.

• Influence all steps of the product lifecycle including ideation, research, development, launch, maintenance and sunset.

• Direct staff in multiple work groups to develop requirements and business cases for major enhancement and new product offering initiatives.

• Define and implement team KPI’s and OKR’s relating to development of new products, feature adoption, product performance and product launches.

• Develop effective sales enablement practices, communication and analysis templates, and Go to Market processes.

UKG INC (Formerly Ultimate Software and Kronos I nc) Product Group Leader (2011-March 2023)

• Lead multi-disciplinary teams of Product Managers and Business Analysts to deliver omni channel platform components that enable product lines to generate over $3.6B annual revenue.

• Focus teams on corporate objectives and milestones to ensure delivery is on time, within budget, and achieve a goal of increasing revenue YoY for 20 consecutive years.

• Develop and drive strategic vision for business products and solutions as they transform to new technologies, platforms, legislation and market.

• Mitigate project risk through careful monitoring of dependencies and changing priorities; anticipate and manage change effectively in rapidly evolving requirements by proactively partnering with cross domain leadership to negotiate deliverables and align roadmaps.

• Direct large-scale initiatives involving the transition of programs to new platforms, mergers, and integration of acquired and partner solutions.

Product Manager (1994-2011)

• Lead cross functional team of stakeholders to translate requirements and business objectives into execution strategy (tactical and strategic) and well defined product roadmaps.

• Develop and drive strategic vision for business products and solutions as they change and adapt to new technologies, legislation and markets and to align with corporate initiatives.

• Execute planning and delivery of features with a detailed understanding of the vision, strategic objectives and priorities of the offering and the business through strong collaboration and OKR’s.

• Provide operational oversight of globally dispersed agile scrum teams in order to provide streamlined operations, reduced operating costs, and greater profitability.

• Create requirements, persona, prototype, specification, and documentation in Confluence.

• Collaborate with customers, development and high level business partners to prioritize a backlog of enhancements and features based upon overall value.

• Spearhead Organizational Readiness activities to ensure the business has the lead time necessary to execute the GTM plan and effectively sell, implement and support the solution.

• Conduct and maintain detailed competitive analysis to sustain market leadership.

• Measure product usage and evaluate impact of releases to ensure seamless user experience.

• Provide strong leadership and coaching to product managers and business analysts to ensure that all team members understand the company and product strategy. Automatic Data Processing (1988-1993)

Customer Service Manager (1992-1993)

• Lead daily activities of the team to ensure that all work is completed according to scheduled deadlines with attention to quality standards, priorities and overall goals.

• Track various productivity and performance standards to ensure that established levels are achieved, especially during critical activity periods.

• Facilitate customer support resolution of escalated issues; establish more efficient business practices to help the department achieve its potential.

• Serve as an acting backup to the Director, providing leadership, guidance and direction to team.

• Coordinate National Support team in the conversion and standardization of global hotel chain.

• Senior management liaison to four Fortune 500 National Account clients.

• Reduce account receivable aging by 20 days through proactive client base contact.

• Introduce developmental plans to reduce time on hold and to resolve issues.

• Improve call response time by 20% through standardized Customer Service procedures. Pre- Sales Application Consultant (1990-1992)

• Collaborate with sales executive management to strategize during the pre-sales process, determine complexity, and propose appropriate product solutions.

• Perform in depth on-site evaluations of the company’s business processes and challenges.

• Prepare and deliver custom in depth presentations and product demonstrations to C-Suite, user and technical audiences.

• All sales team members exceeded quota and achieved Presidents Club during my tenure.

• Responsible for procuring additional resources during the sales cycle to address prospects questions and requirements.

Implementation Consultant /Project Manager (1988-1990)

• Analyze, define and validate the customer’s business requirements, manage resources, delegate and track task assignments, facilitate project status meetings and implement the project.

• Project manager for rapid implementation of ADP HR, Payroll and Tax Services in over 2500 customer sites in a six month period as a result of the acquisition of a local service bureau.

• Manage process of analysis, system design, installation, implementation and data conversion. Education

LOYOLA UNIVERSITY, Chicago, Illinois Major Business Administration

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