Customer Service Health Equity
Resume:
Olivia Weseman
Madison WI, *****
******@*****.***
Very people oriented and successful at establishing and executing new initiatives. Committed to Creating workplace culture consistent with the organization's mission and values. Many years of experience in customer service and administrative assistance. Looking to increase my knowledge in administration as it relates to healthcare and health policy. Relevant Experience
Supply/Office Assistant
UW-Madison PEOPLE Office - Madison WI, May 2023 to Current 1. Receives incoming calls and communicates with staff to answer questions and fulfill requests. 2. Greeting students, answering general questions, directing information and items to appropriate locations.
3. Maintaining a clean, inviting office space.
4. Organizing and maintaining the organization of office and storage materials. 5. Delivering items to the PEOPLE staff in an efficient manner. 6. Working in a collaborative environment alongside other staff. Outreach Co-chair
UW-Madison HPHE Committee - Madison, WI - September 2022 to December 2023 1. Maintained committee standards and protocols through meeting scheduling and event planning.
2. Updated skills and knowledge by attending meetings and conferences. 3. Worked alongside a team of 10 members to kickstart the HPHE Learning Committee. 4. Coordinated with field experts to schedule events and fundraise. 5. Connected with students and community members to promote education for health equity. Shift Leader
Insomnia Cookies - Madison, WI - November 2021 to November 2023 1. Supervised and led employees to maintain productivity and customer service levels. 2. Coached team members to increase productivity and create an efficient, communicative work space.
3. Managed daily workflow and organized future work orders. 4. Established team goals, reviewed employee work, and mentored team members to improve performance.
Humorology Director
UW-Madison - Madison, WI - September 2022 to May 2023 1. Worked with and supervised a team of 150+ students 2. Raised over $500,000 for local Madison organization The Canopy Center 3. Managed performers and financials, and took on an administrative and outreach role. 4. Gained experience working with a diverse group of individuals. Peer Mentor
West High School - Madison, WI - January 2021 to May 2021 1. Collaborated with peer mentors and West High School administrators to generate interest in their mentoring program.
2. Assisted West High School students in multiple education subjects with an emphasis on English, Science, and Spanish.
3. Demonstrated technological proficiency through the use of Zoom. Other Involvement
Delta Delta Delta Sorority, “Boy Gets Girl” play production, Intramural Volleyball, Intramural Basketball, Intramural Futsol, Intramural Soccer
Education
University of Wisconsin-Madison
Bachelor of Science - Health Promotion Health Equity and Global Health 1. 3.65 GPA
2. Dean's List recipient - Fall 2023, Spring 2023, Fall 2024 Languages
Spanish - Full Professional
Contact this candidate