Mariana roata

**** ****** *** **, *******, Washington, 98052, US • 206-***-**** • ad41oa@r.postjobfree.com Overall morale and productivity are boosted by experience in policy development and staff management procedures. Design and development of successful Life in offices and to be more involved to be a better team leader and to develop more strategies in data science analysis it.

Dedicated to learning, growing, and succeeding in as Administrator operating assisting in managing things around the office. Effective project management and problem-solver with programming skills and a hardworking mentality. Recognized on a regular basis for outstanding performance and contributions to the industry's success. Project organization

Risk management processes and analysis

Strong verbal communication

Data entry

Team building

Customer service

Team management

Clerical support

Materials preparation

Report writing

Data analysis

Project management

Client assessment and analysis

Communications

First Aid/CPR

Team Leadership

Document scanning

Problem resolution

Skilled in [Software]

Public speaking

Extremely organized

MS Office

Self-motivated

Relationship development

Microsoft applications proficiency

Medical Office Assistance - Some college (No degree) Highline Community College - Des Moines, WA

High School - 2017

Lindbergh Senior High School - Renton, WA

PROFESSIONAL SUMMARY

SKILLS

EDUCATION

Retail Specialist - May, 2021 to November, 2022

The Boeing Store - Renton, WA

Restocked the sales floor and reorganized the shelves, racks, and bins for a cleaner look. Created multi-threaded admin web applications.

Increased sales by 75% by providing purchase advice and promoting additional products. Drove significant sales increases in products by combining product knowledge, sales abilities, and customer relations skills. Gave product demonstrations to highlight features and refocus objections on the positive aspects of the product. Implemented marketing strategies that resulted in a 12% increase in the number of customers. Worked diligently to meet or exceed special goals, such as credit card applications, special donations, and specific product promotions, on a regular basis.

Answered questions about store policies and concerns to support positive customer experiences. Taught new associates how to operate the cash register, including how to open it, conduct customer transactions, and balance the drawer. Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online. Was in charge of in-store promotional signage and displays, as well as restocking merchandise from returns or dressing rooms. Stocked merchandise, clearly labeling items, arranging them by size or color, and putting together attractive displays each [Timeframe]. Kept my knowledge of store sales, payment policies, and security standards up to date. Was responsible for opening and closing the store on my own, when necessary, as well as preparing the nightly bank drop for the manager. Helped customers sign up for store loyalty programs and explained the benefits in detail. Assisted [Number] customers by answering questions, responding to inquiries, and handling phone requests in an average Time Frame. Associate Team Leader - November, 2022 to Present

H&R Block - Tukwila, WA

Raised brand awareness by keeping tracked of all marketing campaigns and encouraging membership growth and business development. Lowered corporate risk by managing shrink processes and inventory levels. Developed and maintained relationships with customers. Processed payroll for over [employees as part of sound human resources and financial management strategies. Planned Timeframe production schedules, taking into account employee production rates, company needs, and seasonal changes. Completed talent acquisition and management for internal/external placements. business management software system was launched, resulting in. Increased efficiency by coaching and mentoring personnel on 5S principles, industry practices, company procedures. Devised efficient organizational systems for reports, agendas, contracts, and records. Reviewed project specifications and drawings to better understand assignments and expected deadlines prior to assembling complex components. Assigned individual tasks to team members and tracked their progress against production schedules. Improved resource allocations while keeping an eye on costs. To analyze and interpret store trends to aid planning. Maintained project quality with a hands-on management style. Launched staff engagement, gender diversity, and cultural programs in addition to a robust reporting tool that improved operational quality. Reviewed financial statements and reports in order to assess performance, make targeted improvements, and implement changes that resulted in. Checked the quality of finished products to ensure that they met specifications and assigned appropriate quality grades. To use the right techniques networking, and systemin to generate and develop leads to acquire new clients. To Improve development process and hired and trained more than 8 people. Provided management with information through up-to-date daily logs and detailed production reports. Promoted a positive customer experience through day-to-day supervision and management the facility. Assembled products and components on a variety of machines, including, and machinery, making proactive adjustments to settings to ensure work was completed within tight tolerances.

Improved traceability by creating organizational systems for contracts. managing schedules and conducting variance and risk analysis to identify and correct problems. Mentored new by relaying information on company procedures, safety requirements, and as well as providing constructive feedback after job tasks were completed.

WORK HISTORY

Explained risk management strategies to management staff which enabled issues to be resolved prior to project implementation, preventing the waste of valuable resources.

Following completion of internship, was offered a desirable position. Coordinated weekly team meetings as module lead, resulting in improved communications and better overall work relationships among project personnel.

Assessed potential issues and recommended solutions that were within budget constraints. Cultivated long-term relationships with product marketing, software, and hardware personnel through dynamic listening and communication skills.

Project Management: Coordinated with third-party development team on engineering and professional service activities and tasks. Certificate for Project Management (CPM)

First Aid/CPR Certified

Certified Business Analysis Professional (CBAP)

ACCOMPLISHMENTS

CERTIFICATIONS

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