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Deaun Holdaway

Experienced manager able to work closely with coworkers and clients alike to

assure all needs are met in a timely manner. Able to coordinate care and resources for staff success and opportunities. Able to listen and supply clients with their needs to succeed in their individual goals. Location

308 South State

Mt. Pleasant, Utah

Phone

435-***-****

Email

ad41dm@r.postjobfree.com

Experience

July 2023 to April 2024

COO Case Manager Mt. Pleasant, Utah

• Collaborate with clients and staff to understand their needs and concerns, setting a clear purpose and objective for each.

• Coordinate all elements of major business meetings.

• Actively engage with clients to develop a clear purpose and attendance forecast for every client.

• Deliver administrative support to the Clinical Staff, maintain records, files, and databases, and coordinate clinical reports to process monthly to all coordinating agencies.

• Manage purchase orders for monthly office, food services, and clinical supplies.

• Reconcile billing records.

• Coordinate the applicant selection and screening process for growth initiative, evaluate resumes and cover letters to identify talent and schedule interviews.

• Draft documentation including incident reports and disciplinary warning for attendance and conduct infractions.

• Identify new ways to improve admit and retention. 1999 - 2022

Office Manager Case Manager Mt. Pleasant, Utah

• Assist directors with program material and other clerical duties.

• Organize supply orders, including inventory and research cost management strategies.

• Send corporate communications, including executive memos and changes to corporate policies.

• Process incoming and outgoing mail for all staff members and clients.

• Ensure facility compliance with Utah Office of Licensing standard, including managing safety procedures and posting of required notices.

• Oversaw equipment ordering, including all computers, printers and other electronics needed for the facility.

• Provide support to executive teams, including scheduling meetings, organizing company travel, planning corporate events, managing conferences and materials, and processing food orders.

• Serve as main point of contact for office challenges, including property repairs, equipment malfunctions, supply ordering, and janitorial requirements.

• Compile information from executive leadership into memos and presentations to be distributed to the rest of the company. Education

Snow College 1999 to 2001

Business Management courses

Key skills and characteristics

• Proficient in Microsoft Office 365

• Skilled in HER (Bestnotes)

• Skilled in Time Management

• Proficient In computer skills and other IT equipment

• Strong attention to detail and ability to produce high-quality work Certification: Case Manager certificate Utah Department of Human Services: Help clients schedule and attend all meetings; doctor appointments, court dates, and other meetings as needed. Assure compliance/help with all medications, clinical assignments, and other duties as assigned.

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