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Information Technology Business Analyst

Worcester, MA
April 15, 2024

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Worcester, Massachusetts LinkedIn +1-984-***-**** EDUCATION

Worcester Polytechnic Institute Worcester, MA

Master of Science in Information Technology (GPA 4.0/4.0) Aug 2022 - May 2024 NMIMS Mumbai, India

Bachelor of Technology in Electronics and Telecommunication Engineering (GPA 3.75/4.0) June 2015 - April 2022 Skills

• Languages: C, C++, Python (Pandas, NumPy, Plotly, SciPy), HTML, CSS, SQL, R

• Software Tools: ETL, NoSQL, Oracle, Data Warehousing Modeling, Azure DevOps, Snowflake, Power Query (M), MAC, MySQL, Linux, Microsoft SQL Server, PostgreSQL, MongoDB, ERP-SAP, Advanced Excel

• Network Infrastructure: Routing, Switching, DNS, PowerShell, Cmd.exe, LAN, WAN Experience

Worcester Polytechnic Institute Worcester, Massachusetts Graduate Assistant August 2023 - April 2024

• Increased traffic to WPI Business School website through digital strategy with Drupal.

• Optimized website content resulting in a 25% increase in SEO. Textron Inc. Providence, Rhode Island

IT Business Analyst May 2023 – August 2023

• Achieved seamless integration into the Azure environment by swiftly adapting to existing data flows, pipelines, and triggers, enhancing overall understanding and operational efficiency.

• Developed Synapse Notebooks within Azure Analytics to establish robust data pipelines, ensuring a smooth transition of data from raw to integrated and integrated to curated Azure Data Lake Storages.

• Optimized data management processes through the implementation of Synapse Notebooks, streamlining the transfer of data and contributing to a more efficient and effective data flow within the Azure environment. Electrocad System Mumbai, India

Network Engineer August 2019 - February 2020

• Designed and implemented LAN networks, showcasing expertise in configuring and installing Cisco Catalyst 3850 switches and routers. Successfully oversaw troubleshooting on VLANs to ensure optimal network performance.

• Monitored network health and swiftly resolved issues by executing SSH into the router and utilizing ping command.

• UtilizedPowerShell’s ifconfig command to gather detailed real-time data on network interfaces, enabling effective troubleshooting and network stability.

• Verified DNS accuracy through precise nslookup checks, ensuring reliable domain resolution in the network. Projects

Amazon Customer Analysis - SQL/Python/Tableau January 2024 - March 2024

• Enhanced customer satisfaction on Amazon by 20% and increased conversion rates by 17% through the implementation of data-driven strategies such as A/B testing, sentiment analysis, and custom Tableau dashboards.

• Conducted EDA on a dataset of 60,000 rows to gain valuable insights and inform decision-making processes. Smart Helmet - Atmel Studio/Arduino IDE October 2023 - December 2023

• Developed a smart helmet system incorporating sensors for helmet usage, alcohol detection, and impact location, controlled by an Atmega 8 microcontroller.

• Integrated RF communication modules for seamless data exchange between helmet and bike components, enabling emergency messaging and GPS tracking functionalities.

• Published a technical paper on the same in the International Research Journal of Engineering and Technology (IRJET) CERTIFICATIONS

• Advanced Google Analytics, [Google Analytics Academy], Feb 2023

• Design Thinking, [IBM], September 2022

• Cisco CCNA, [Udemy], May 2021

• Cloud Computing AWS, [Internshala], August 2020

• Java, [Talent Home], January 2019

• C++, [Talent Home], August 2017


• Beta Gamma Sigma Scholarship for Academic Excellence, 2024

• Awarded as Amateur Winner for Billiards, 2023

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