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Production Worker Customer Service

Location:
Louisville, KY
Salary:
24.00
Posted:
April 17, 2024

Contact this candidate

Resume:

Janis Logan

Louisville, KY *****

ad4194@r.postjobfree.com

+1-502-***-****

My objective is to use the skills that I have obtained to provide great customer service, great leadership, I work well in a team setting, great listener, and an over all great aspect to a working team Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Line Production Worker

GE Appliances - Louisville, KY

November 2021 to Present

I work as an line production worker that assembles the ice makers for refrigerators doors Third Key Manager

Visionworks - Louisville, KY

October 2021 to Present

I work as an insurance specialist,

I also handle patient readiness verification of insurance personal info and updated any patient records before scheduled appointment

I also help with pre testing patients getting documentation needed to be seen before the doctor see patient,

Also give training instructions with patient who want to wear and purchase contacts as well. Patient Access Representative

Open Arms Care - Louisville, KY

August 2018 to January 2019

Monitor and resolve claims holding on discharged not final billed (DNFB) list. Adhere to billing requirements and standards of compliance. Assure all claims are filed electronically except for some paper claims. Process claims identified from insurance discovery. Assure treatment authorization number is present, if applicable, in appropriate form locator field Obtain missing accident information needed for billing Accounts Receivable Specialist

Landmark Health - Louisville, KY

June 2018 to August 2018

• Conducted through research of claims status to identify issues and takes corrective measures to obtain payment and ensure accuracy of future claims.

• Works closely with payers to determine additional or supportive documentation that may be needed to facilitate prompt payment and provide documentation in a timely manner.

• Researches insurance information to accurately determine benefits and ascertain primary or secondary status for Medicare and Medicaid.

• Works in coordination with service locations to obtain information needed for clean claim submission and additional follow up documentation as needed.

• Conducts analysis of denials and partial payments to determine trends that may need to be addressed either in revenue cycle management, operationally, or with the payer.

• Resolve denial and payment issues with resubmission of claims and processing of appeals.

• Communicates effectively and frequently with superior regarding accounts Claims Specialist

ResCare Employment services - Louisville, KY

May 2016 to September 2017

Ensure accurate and timely completion of client prior authorization and/or change of therapy paperwork. Sends all forms to prescriber and appointed facility contacts for completion. Follows up on all claims requiring prior authorization within 4-5 business days. Reviews and sends excel tracking spreadsheet to Director of Pharmacy on weekly basis. Compares system report of unbilled claims requiring prior approval to excel tracking spreadsheet to ensure any claim requiring prior authorization is being followed up on. Assists Billing Department with resolving unbilled claims at the end of each month close CNA - Certified Nursing Assistant

U of L - Louisville, KY

February 2015 to June 2017

I transferred from Jewish Frazier

hospital I work as an certified

nursing assistant to provide great

and immediate care to the

patients in a level one trauma

facility, and also work as an

Administrative assistant, helping

file paper work and chart

documentation about the patients

paper work dealing with billing

and coding information or any

information with the medical field

As a whole

CNA - Certified Nursing Assistant

Jewish Frazier rehab - Louisville, KY

May 2015 to June 2016

I transferred from Jewish Frazier hospital I work as a certified nursing assistant to provide great and immediate care to the patients in a level one trauma facility, and also work as an administrative assistant helping file paper work and chart documentation about the patients paper work dealing with billing and coding information or any information with the medical field as a whole CNA - Certified Nursing Assistant

Kindred@Jewish - Louisville, KY

June 2012 to August 2013

I worked as a certified nursing assistant to provide great patient care and to help the resident with everyday daily activities and to therapy sessions. I also get hand on training in acute patient care and customer service as well.

CNA - Certified Nursing Assistant

Christopher East Nursing - Louisville, KY

October 2011 to August 2012

I worked as a certified nursing assistant to provide great patient care and to help the resident with everyday daily activities and to therapy sessions. Certified Medical Administrative Assistant

Whitney M. Young Job Corps - Simpsonville, KY

October 2010 to June 2012

Certified Medical Administrative Assistant

Jan-2011- present date

• Data processing

• Assist with front office work

• Insurance claims Switchboards

• Computer filing, charting, and setting appointments

• Administration

• Knowledge of medical terminology and abbreviations

• Medical transcription

• MS Word, MS Excel, MS PowerPoint, and

Certified Nursing Assistant Certified

Sept-2011- present date

• Interview patients, Measure vital signs, and record information on patients and charts

• Prepare treatment rooms

• Clean and sterilized instruments

• Inventory and order medical supplies and materials Internship

Norton Ortho Trama - Louisville, KY

February 2011 to April 2011

I interned there as a medical office assistant where I had to send off faxes, file paper work and documentation, and to also make sure that the right documentation is filed in the right charts, and answering phone calls, and making appointments.

Dietary Aide

Masonic Homes of Kentucky, Inc. - Louisville, KY

April 2002 to October 2010

My job was to deliver the food to up stairs residents, and to also serve the residents that eat in the dining room area and to make sure that the residents have their drinks and the correct food orders, as well as make sure that they’ll have the correct food orders for the best day as well. Internship

Masonic Homes of Kentucky, Inc. - Simpsonville, KY August 2002 to August 2002

I got hands on training into the field that I was going to be working in CNA. I made beds, gave baths and showers, transferring residents and or patient from one place to another ext. Education

Business law

Waggener Traditional High School - Louisville, KY

February 2007 to June 2009

High school or equivalent

Skills

• Insurance Verification

• Hospital

• Medical Insurance

• Call Center

• Medical Receptionist

• Medical Office Experience

• Medical Coding

• Transcription

• Medical Records

• Office Administration

• Medical billing

• Medical scheduling

• Data entry

• Microsoft Outlook

• Dietary department experience

• CPT coding

• Medical terminology

• Phone etiquette

• ICD-10

• Patient care

• ICD-9

• ICD coding

• Documentation review

• Anatomy knowledge

• EMR systems

Certifications and Licenses

CNA/HHA

Present

Certified Nursing Assistant (CNA)

CPR Certification



Contact this candidate