Customer Service Quality Technician

VP

VICTORIA PARRISH

****************@******.*** 1-248-***-**** WWW: Bold Profile

Experienced quality professional proficient in gathering, reviewing and reporting on inspection information. Successful at completing both visual and physical inspections to evaluate compliance. Ready to apply over 1 year of experience and take on new long-term position. Comfortable lifting up to 50 pounds and training new staff in proper procedures. Product displays

Safety methods

Merchandise stocking

Project planning

Work ethic

Customer service

Communication

People skills

Computer Software Skills

Measuring skills

Corrective actions

QA expert

Magna International Corporation New

Hudson, MI

Quality Technician

12/2023 - Current

Identified welding defects, including porosity, cracks, incomplete fusion and penetration, undercut, slag inclusion, misalignment and warping. Performed detailed inspections of products to ensure they met customer requirements and industry standards.

Webasto Roof Systems Plymouth, MI

Quality Technician

05/2021 - 10/2023

Completed evaluations by properly using various gauges, tools and equipment.

Notified supervisors about production problems and helped identify and correct concerns.

Recommended corrective actions to minimize rate of product defects. Target Farmington Hills, MI

Grocery Store Stocker

07/2020 - 04/2021

Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor

Bent, lifted, opened, and moved products weighing up to 50 pounds. Loaded and unloaded grocery products from delivery trucks. Westborn Market Berkley, MI

Cashier/Grocery Stocker

04/2018 - 07/2020

Trained new team members in cash register operation, stock procedures and customer service.

Operated cash register, collected payments and provided accurate change. Southfield High School For The Arts And Technology Southfield, MI High School Diploma

06/2019

Western Michigan University Kalamazoo, MI

Some College (No Degree)

[4 Semesters, 2019-2021] - Dean's List

Summary

Skills

Experience

Education and Training

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