Call Center Customer Service

Sheree Brown

Diligent

Florida City, FL *****

***************@*****.***

+1-786-***-****

Authorized to work in the US for any employer

Work Experience

Call Center Representative

Alorica Call Center - Miami, FL

July 2018 to January 2019

I was a customer service representative that handled incoming and outgoing calls as well as inputting customer data and handling sale calls and deescalation calls I handled more than one account in my short time there due to my ability to learn quickly and excel wherever I am placed Education

College in Accounting

Miami Dade College - Miami, FL

September 1990 to June 1991

Skills

• Accounting

• Financial Report Writing

• Financial Statement Preparation

• Pricing

• Account Reconciliation

• General Ledger Reconciliation

• Bank Reconciliation

• Tax Experience

• Accounts Payable

• Journal Entries

• General Ledger Accounting

• Data Entry

• Accounts Receivable

• Office Management

• Help desk (10+ years)

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