Post Job Free

Resume

Sign in

Customer Service Office Manager

Location:
Carmel, IN
Salary:
25
Posted:
April 16, 2024

Contact this candidate

Resume:

MARIE GILBERT

**** ******* *****, *********, ** *6074 ad416x@r.postjobfree.com Cell: 954-***-****

EMPLOYMENT AND EXPERIENCE

BLANTON & ASSOCIATES CARMEL, IN

OFFICE MANAGER MAY 2022 – DECEMBER 2022

Achieves financial objectives by preparing an annual budget.

Keeps owner informed by reviewing & analyzing special reports.

Organize office operations.

Procured monthly company billing for the clients.

Maintains office efficiency by planning & implementing office systems, layouts & equipment procurement.

Maintains office services by organizing office operations & procedures, controlling correspondence, designing filing systems, reviewing & approving supply requisitions.

Provide Customer Service to the Clients.

Order supplies for the office.

Assist Owner on projects.

Assist Accountants in billing.

COMMUNITY ASSOCIATION SERVICES OF INDIANA CARMEL, IN

ADMINATRATIVE ASSISTANT, CUSTOMER SERVICE SEPTEMBER 2021 – May 2022

Manage Clubhouse reservations.

Administrative duties: mail, making copies, receptionist.

Provide Customer Service to the Clients.

Assist multiple Executives on projects.

Assist in billing.

POLICE & FIREMEN’S INSURANCE CARMEL, IN

FILE ROOM CLERK, GENERAL SERVICES SEPTEMBER 2018 – SEPTEMBER 2021

Archive and retrieve files.

Provide customer service.

Assist in shipping and receiving.

Assist in billing.

Assist executive on projects.

SCOTT POOLS INC. CARMEL, IN

ASSISTANT MANAGER MARCH 2015 – JUNE 2018

Marketed and advertised company products and services in print and on social media.

Ordered and stocked inventory for office and store.

Ordered specialty products for customers.

Billed customers for all services provided by the company.

Performed maintenance services on pool pumps and robotic cleaners.

Performed chemistry tests on water samples from pools and spas.

Trained new employees on being cashiers and how to do tests to determine water chemistry.

Advised customers on products, maintenance, and pool/spa water treatment.

Assisted manager and owner on special projects.

PIER 1 IMPORTS CARMEL, IN

SALES SUPPORT/ INTERIOR DECORATOR NOVEMBER 2014 – MARCH 2016

Provided advice on interior decoration to customers.

Provided customers research on products.

Ordered specialized products for customers.

Trained New Employees

Assisted in ordering and maintaining inventory.

Assisted in billing customers.

Assisted as cashier when needed.

CENTURY 21 CARMEL, IN

RECEPTIONIST/ADMINISTRATIVE ASSISTANT AUGUST 2014 - NOVEMBER 2014

Connected and relayed message between company realtors, buyers, and sellers.

Loaded and updated all homes for sell on company websites.

Trained new receptionists and administrative assistants.

Assisted in preparing brochures of homes for realtors and sellers.

AMERICAN SPECIALTY HEALTH CARMEL, IN

CLAIMS EXAMINER / ELIGIBILITY SPECIALIST FEBRUARY 2014 – AUGUST 2014

Researched the eligibility of claims made by customers.

BED BATH AND BEYOND SUNRISE, FL / CARMEL, IN

CUSTOMER SERVICE FEBRUARY 2013 – MARCH 2014

Worked as a cashier.

Served as customer service for kitchenware and household items.

Served as customer service on returned items.

Assisted with wedding registry.

LAUDERDALE LAKES MIDDLE/PEMBROKE LAKES ELEMENTARY FLORIDA

MEDIA SPECIALIST VOLUNTEER AUGUST 2008 – JUNE 2013

Handles media input & output Clerical work

Reshelf returned material Repair older books

Work with staff & student Prepare new books

PEMBROKE LAKES ELEMENTARY PEMBROKE PINES, FL

STUDENT ADVISORY COUNCIL (chairperson) AUGUST 2008 – JUNE 2012

LAUDERDALE LAKES MIDDLE LAUDERDALE LAKES, FL

PTA BOARD OF ADVISORY (treasurer) AUGUST 2012 – JUNE 2013

STUDENT ADVISORY FORUM (chairperson) August 2012 – June 2013

JAMBA JUICE PEMBROKE PINES, FL

SHIFT LEADER MARCH 2012 – FEBRUARY 2013

Managed a staff of 11 people.

Trained new employees.

Made drinks & food to order.

Assisted executive management on marketing to increase business.

WATER MILL FLOWERS FORT LAUDERDALE, FL

OFFICE MANAGER JUNE 2011 – NOVEMBER 2011

Managed a staff of five people.

Ordered supplies for the office and design center.

Performed the accounting for the company.

Trained new employees.

Provided customer service on flower orders and delivery.

Assisted owners in planning floral arrangements for weddings.

ANCO FINE CHEESE / SCHRATTER FOODS MIAMI, FL

ACCOUNTING MANAGER APRIL 2006 – AUGUST 2009

Updated & maintained time cards & pay for warehouse & temporary staff

Managed 3 employees with A/R and A/P

Ordered & issued new office items

Operated a 20 line phone system

Assisted Marketing Executive management

Assisted marketing & sales departments

Provided customer service to clients

Used Data Tech software, Excel, Word, PowerPoint, and Infinium

UBS OF TROY (FORMERLY PAINE WEBBER) TROY, MICHIGAN

INVESTMENT EXECUTIVE MARCH 2000 – SEPTEMBER 2000

Provided PowerPoint and Excel reports on current & future investments.

Provided reports to UBS clients on earnings of their investments.

Assisted the Vice President of Operations on projects.

EDUCATION

BROWARD COLLEGE DAVIE, FL

NURSING JUNE 2012- AUGUST 2013

MICHIGAN STATE UNIVERSITY EAST LANSING, MI

MARKETING AND FINANCE, MINOR: CHINESE AUGUST 1998 - MAY 1999

CARNEGIE MELLON UNIVERSITY PITTSBURGH, PA

MARKETING AND FINANCE, MINOR: CHINESE JANUARY 1998 – AUGUST 1998

WEST VIRGINIA UNIVERSITY (WVU) MORGANTOWN, WV

COMMUNICATIONS AND JOURNALISM, MINOR: CHINESE AUGUST 1996 – DECEMBER 1997

Tutored students in accounting and Chinese.

Tutored international student in English.

Participated as a member of the WVU crew team.

Served as chair of the WVU Social Justice Committee.

Served as social justice liaison between WVU and the City of Morgantown.

SKILLS .

Proficient in Microsoft Word, PowerPoint, Excel, and Access and in Adobe Photo Shop.

Fluent in Mandarin Chinese.



Contact this candidate