Site Supervisor Account Manager
Resume:
CONTACT
***********@*******.***
Plumas Lake, CA, 95961
EDUCATION
DE ANZA HIGH
Associates Computer Science and Audio Expressions (Jan 2019)
ASHFORD U
Bachelors Business Marketing (Jan 2010)
GRANTHAM
Studied business management at (Jan 1998)
Naval training, 1999-2003 Leadership Training for 50+ Sailors
ADDITIONAL SKILLS
Proficient in Microsoft Word, Microsoft Excel, and Microsoft Powerpoint
Knowledgeable in both Mac and PC
Experience using Lenel S2, Salesforce, WinTeam
CAREER OBJECTIVE
To find a career opportunity with company growth, and position advancement.
EXPERIENCE
SITE SUPERVISOR
Impossible Foods, Oakland, CA / Mar 2022 – Present
•Oversees all personnel actions including billing, payroll, scheduling, and management of security guards working on site
• Conduct investigations, write incident reports and interact with upper management to mitigate any threats or risks to the site
•Work with both SIS and Impossible Foods upper management to develop and implement Standard Operating Procedures to ensure a uniform and professional work environment
BRANCH MANAGER
Admiral Security, Concord, CA / May 2021 – Feb 2022
•Effectively managed security resources and staff
•Managed billing, payroll, and scheduling
•Recruiting, hiring, and onboarding of new managers for assigned area of operations
ACCOUNT MANAGER
The Nueva School, Hillsborough, CA / Sep 2019 – May 2020
•Building emergency response teams and programs for Jr and High school, threat level response and the day to day activity on campus.
•Control and organize security events and perimeter control through security protocols, GSOC, local PD and the fire department.
•Staff scheduling, payroll, training, hiring, disciplinary actions, site checks and over all company vision.
PHYSICAL SECURITY MANAGER
Piers of San Francisco, San Francisco, CA / Feb 2019 - Sep 2019
•Watched over the 50+ ports of S.F and coordinating the emergency response and security teams when events or professional games were being played.
•Walked through each space for rental opportunities and to observe installation of new security and fire systems
•Guard training and counseling, site visits, development of post orders, customer service, meeting client expectations, and conducting weekly meetings.
OPERATIONS MANAGER
ProTech Security, San Francisco, CA / Jun 2018 - Jan 2019
Managed scheduling, payroll, training, and post fill-ins for 20 guards
Developed post orders and company policies
Conducted site checks, followed company night procedures, and collected site time sheets
SITE SUPERVISOR
Metro 1 Feb 2017 - Apr 2018
•Working as the site supervisor I was in charge of payroll, scheduling, training, sanitation, site physical security, guard checks, OBJECTIVE ARMONDO ***************@*******.*** 540-***-**** site tours, emergency response, equipment hazardous updates, site fire safety, VIP tours.
SALES MANAGER
AT&T Jan 2016 - Jan 2017
•Open and closing procedures corporate training and power point presentations.
•Bank and book responsibilities of new products and phone launches (iPhone X) one on one customer assistance, and customer training on deals, sales, bills, and products.
MANAGER
Mattress Firm Jan 2015 - Jan 2017
•On duty, worked at a 1-2 man store where we trained new sales recruits on knowledge and product training so when they became sales men and women they would have the know how to step on the floor and sell products.
•Kept books and inventory on products and wrote credit applications for customers looking for big ticket items.
TEAM MANAGER
T-Mobile Jan 2014 - Jan 2015
•Helping out customers with bill issues and device problems, instructing customers in fixing issues or putting together tickets and claims to order a replacement under the insurance clause.
•Training others and a team of 10 to keep up numbers and knowledge of procedures, promotions, and company policies.
MATTRESS FIRM STORE MANAGER
T-Mobile Aug 2012 - Sep 2014
•1-2 man store and numbers responsibilities, training and store up keep, store diagrams, floor lay out, book keeping, employee goal numbers, weekly meetings, store visits and training, company policies, store of the month, employee of the month, Diamond store, district manager in training, #1 store in customer service.
ASSISTANT MANAGER, ASSISTANT MANAGER
Rent A Center Jan 2007 - Jan 2012
•Working hard to build sales leads and promotions to keep numbers up.
•Delivery driver and equipment installer, inventory and auditing.
•Equipment training, upkeep and product knowledge.
•My number one key to this position was keeping the customer happy by going above and beyond to be sure that they were knowledgeable in the product and satisfied with their purchase.
THEFT PREVENTION SUPERVISOR
Macy's Jan 2005 - Jan 2007
•Managed 10 or more officers in scheduling and post rotations
•Ensured all shifts were fully staffed with no open posts
SALES ASSOCIATE
U-Haul Jan 2006 - Jan 2007
Cash handling and truck monitoring
Conducted propane container inspections and refills
Managed vehicle reservations and overnight truck check-ins
Maximized customer interactions by promptly identifying needs and wants which increased sales by 10%
SUPERVISOR
Monument Security Jan 2004 - Jan 2005
•Site material monitoring/ securing, guard training, site scheduling and guard rotation.
SECURITY GUARD
ABC Security Service Jan 2003 - Jan 2004
•Main responsibilities were to check out and in employees via site badge and to monitor site cameras over night for any unusual activity.
•I was trained as a rover to conduct hourly site checks and report on site issues and disturbances during a 8-10 hour shift.
•GSOC, first of contact operations.
ASSOCIATE
Fry's Electronics. Theft Prevention Jan 2003 - Jan 2004
•Monitored security cameras and observed floor activity through out the store, kept account of company merchandise as well as safety issues in different departments, cash handling and truck monitoring.
•Propane container inspection and fill up, overnight truck check in and managed scheduling for trucks being reserved
U.S. Navy
Jan 1999 - Jan 2003
•In the Navy I experienced a lot of fun and amazing things, I traveled half way around the world and seen things that built me into the person I am today.
•As a Damage Controlman, I handled all the hazardous materials on board the ship while out to sea.
•I also helped with planning and securing during emergency times and training on board.
ASSISTANT MANAGER
Old Navy Jan 1997 - Jan 1999
•Started off as a dressing room attendant where I inventoried items, helped customers get desired sizes and restocked items.
•Promoted to cashier where I had open and closing the drawer procedures and money counting responsibilities.
•Developed store diagrams, made bank deposits, instructed and trained a team of 6+ employees
.
ARMONDO WEBB
Contact this candidate