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Case Manager Behavioral Health - Management

Location:
Pembroke Pines, FL
Salary:
Negotiable
Posted:
April 16, 2024

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Resume:

Marilaura Amorese

Miramar, FL *****

305-***-**** ad414y@r.postjobfree.com

(Authorized to work in the US for any employer)

EDUCATION:

Master of Science in Criminal Justice

Florida International University - Miami, FL - April 1999 Bachelor of Arts in Psychology

Rafael Urdaneta University – Venezuela - October 1995 WORK EXPERIENCE:

* US Immigration and Customs Enforcement / US Department of Homeland Security (ICE/DHS) Regional Supervisor - Custody and Resource Coordinator Program (CRC) – October 2022 to March 2024 (Exempt) Responsible for providing direct supervision of a team of 17 custody and resource coordinators located throughout ICE facilities around the country to ensure their adherence to policy and procedure as well as to monitor program quality and implementation. Participated in weekly meetings with HQ leadership and prepared and submitted monthly reports related to program compliance and productivity. Conducted weekly check-ins with and performed site visits to coach staff and facilitate programming with noncitizens as needed. Developed and delivered comprehensive trainings for new hires as well as coached and provided on-going training to staff. Collaborated with Parental Interest, Legal Assess, LGBTQ, Disability and Special Accommodations, Behavioral Health Program, Language Access portfolios within the Custody Program Division. Responsible for developing and fostering relationships with all stakeholders including, noncitizens, law enforcement, domestic and international non-governmental organizations and service providers.

* Church World Service

Regional Supervisor – Home Study & Post Release Services - October 2021 to October 2022 (Exempt) Provided local programmatic oversight and direct supervision of casework staff at assigned regional sites to ensure the safe and timely release of Unaccompanied Immigrant Children from Federal care and ongoing safety and well-being in the community. Played a supportive role to CWS National Children Services Program Managers in the areas of monitoring, referrals, training, and technical assistance. Monitored for program compliance and timeliness at the regional level and assisted CWS Program Manager with affiliate monitoring.

* US Immigration and Customs Enforcement / US Department of Homeland Security (ICE/DHS) Custody and Resource Coordinator - January 2019 to September 2021 (40 hrs./week) Assisted ERO and detention facility staff as a resource to facilitate the compliance of ICE policies and detention standards to ensure noncitizens’ need were met. Facilitated discussions and communicated directly with noncitizens within Krome SPC and other facilities as tasked by Custody Program Division (CPD). Acted in a liaison capacity and addressed ERO, Krome Behavioral Health Unit (KBHU), immigration judges, stakeholders and facility staff questions or concerns related to specific detainees. Conducted removal and release planning with and for noncitizens by providing referrals and connections to resources needed to keep the immigration removal, release and repatriation process, and parental rights processes for vulnerable populations such as parents in the immigration process, members of the LGBTQ community, victims of human trafficking, and detainees with disabilities amongst others. Collaborated on, implemented, and evaluated facility programming that addresses and supports a holistic trauma-informed care approach as well as conducted guidance and discharge planning and life skills sessions. Provided support in designated ICE locations during crisis situations while concurrently performing regular duties. Provided Subject Matter Specialist (SMS) support for HQ in the areas of behavioral health and social work, and in reviewing draft reports and data reporting. Assisted Alternative to Detention (ATD) staff as a resource to make recommendations about the compliance of applicable agency policies and program standards. Provided support to CRCs and other facilities as requested.

* US Conference of Catholic Bishops (USCCB)

Lead Children’s Services Specialist - March 2017 to January 2019 (40 hrs./week) Responsible for financial administration and oversight, case placement, monitoring, and technical assistance and support of the URM sub-recipient programs for the State of Texas. Responsible for providing direct supervision of casework and administrative staff under the contract. Responsible for reviewing government requests to validate allegations of human trafficking and applications of U and T visas. Responsible for reviewing and coaching sub-recipient program staff on case management services and identifying best practices during monitoring visits and weekly consultations. Marilaura Amorese

Miramar, FL 33027

305-***-**** ad414y@r.postjobfree.com

(Authorized to work in the US for any employer)

Children's Services Specialist - January 2016 to February 2017 (40 hrs./week) Primarily responsible for increasing the capacity of Migration Refugee Services to provide family reunification services to unaccompanied, undocumented youth and ensuring compliance with program policies and procedures. Responsible for reviewing government requests to validate allegations of human trafficking and applications of U and T visas. Responsible for reviewing and approving required ORR reports and for coaching sub-recipient program staff on case management services. Child Advocate - January 2015 to December 2015 (40 hrs./week) Responsible for identifying and advocating for the best interests, the safety and well-being of the child by conducting thorough assessments and interviews with the child, sponsor/caregiver, family, school, mental health providers, prior caregivers in the child’s country of origin, and other applicable parties. Accompanied children to credible fear interviews and court hearings along with legal counsel for the children. Area of coverage was Washington, DC, and the States of Florida, Maryland, and Virginia.

* Amigos for Kids

Parenting Facilitator - February 2016 to August 2018 (Per Diem) Facilitated Nurturing Parenting Skills groups in Spanish providing parental support strategies and teaching techniques designed to provide flexibility to meet the needs of the families with children ranging in age from birth to 17 years old.

* Family Central, Inc.

Parenting Group Leader

April 2013 to March 2018 (Per Diem)

April 2011 to April 2013 (40 hrs/week)

Facilitated Nurturing Parenting Skills groups in English and Spanish providing parental support strategies and teaching techniques designed to provide flexibility to meet the needs of the families with children ranging in age from birth to 11 years old.

* Miami-Dade Family Learning Partnership

Program Manager - March 2014 to December 2014 (40 hrs./week) Provided oversight of contracts and programming related to Healthy Start Direct Services. Provided direct supervision of care coordinators and administrative staff under the contract. Care Coordinator - April 2013 to February 2014 (40 hrs./week) Provided home visiting services for high risk pregnant and post-partum women in North and Central Miami Dade. Responded to Healthy Start screens in a timely manner consistent with Healthy Start requirements as well as provided and coordinated wraparound services for mothers and their children.

* Court Options

Pre-Trial Program Facilitator - July 2008 to January 2012 (Per Diem) Facilitated court ordered group sessions and educated clients regarding their problematic behaviors as well as taught parenting skills to court mandated parents in English and Spanish.

* Institute for Child and Family Health

Program Supervisor - October 2008 to January 2010 (40 hrs./week) Managed the daily operations of a case management program dealing with parents and children and supervised direct service staff. Member of the Performance Improvement Committee. Developed, prepared, and generated timely ongoing and ad-hoc special reports pertaining to fidelity and performance reviews as required by funder.

* Reflections Wellness Center LLC

Outreach Program Coordinator - July 2006 to September 2008 Responsible for the implementation of community advocacy and outreach programs with an emphasis on developing and fostering relationships with community groups and the court system.

* Institute for Child and Family Health:

Unit Supervisor - August 2003 to June 2007 (40 hrs./week) Managed the daily operations of a group of direct services teams led by subordinate supervisors. Developed, prepared, and Marilaura Amorese

Miramar, FL 33027

305-***-**** ad414y@r.postjobfree.com

(Authorized to work in the US for any employer)

generated timely ongoing and ad-hoc special reports pertaining to fidelity and performance reviews as required by Medicaid and Council on Accreditation (COA).

Targeted Case Manager A - January 2003 to August 2003 (40 hrs./week) Worked with severe emotionally disturbed children from 0 to 17 years of age providing case management services and identifying and assessing their needs as well as their family needs.

* Children's Home Society of Florida:

Program Supervisor - March 2001 to September 2002 (40 hrs./week) Managed the daily operations of a Foster Care Unit, supervised direct service and support staff. Developed policies and procedures to ensure compliance with state regulations and Chapter 39, FS. Case Manager II - June 1999 to March 2001 (40 hrs./week) Worked with abused, neglected, abandoned, and severe emotionally disturbed children from 0 to 17 years of age identifying and assessing their needs as well as their family needs. SKILLS:

• Victim Assistance

• Program Management

• Administrative Assistance

• Behavioral Health

• Social Work

• Life Skills Psychoeducational Group Facilitator

• Proficient in the use of computer-based technologies such as Microsoft Office programs, graphics, multimedia, web-based technology, electronic records, and others.

• Knowledgeable in the use of iCARES - Service Now, EARM, eCW, Extended Reach, UC Portal (ORR database), iRads, Worldwide Refugee Admissions Processing System (WRAPS2), MRIS software.

• Crisis Intervention

• Motivational Interviewing

• Curriculum Development

LANGUAGES:

• Spanish - Native

AWARDS:

• Scholar Among Scholars Award, April 1999

• Miami Police Department - Citizen Volunteer of the Month, May 1999

• Alpha Phi Sigma Criminal Justice Honor Society, August 1998

• FIU Academic Achievements Study Abroad Program, August 1998 CERTIFICATIONS:

• American Heart Association Basic Life Support (AHA BLS)

• Assessment and Accommodation for Detainees with Disabilities

• Victim Assistance Training - National Advocate Credentialing Program

• Communication Skills with Offenders - National Institute of Corrections

• Working with Difficult People: How to Work with Manipulative People - National Institute of Corrections

• Mental Health Issues and Substance Abuse in the Detention Environment

• Suicide Awareness, Prevention, and intervention Training

• Leader Certification Training for Group Preparation and Selection Program. (Certified MAPP Trainer) PROFESSIONAL DEVELOPMENT:

• Leadership Tips, Tactics and Advice

• Primal Leadership: The Intersection of Emotional Intelligence, Trauma Specific, and Effective Leadership

• Micro-aggressions in the Workplace Certificate

Marilaura Amorese

Miramar, FL 33027

305-***-**** ad414y@r.postjobfree.com

(Authorized to work in the US for any employer)

• Identifying and Serving Child Victims of Human Trafficking

• Interpersonal Communication Skills with Correctional Offenders

• Assessment and Accommodation for Detainees with Disabilities

• Overview of ORR Detention and Review of Immigration Fundamentals

• Understanding the Special Needs of Unaccompanied Immigrant Children

• Addressing Trauma Needs of Minors that are Unaccompanied Immigrants

• FFTA Presenter: Meeting the Unique Needs of Immigrant and Refugee Youth in Foster Care

• The Psychological Impact of Migration: Therapeutic Implications

• American Professional Society on the Abuse of Children (APSAC) 23rd Annual Colloquium

• Engaging Leadership

• 2015 National Court Appointed Special Advocates (CASA) Conference

• 31st International Symposium on Child Abuse

• Motivational Interview

• Nurturing Parenting Program Facilitator Training

• An Introduction to Street Gangs

• Assessing Allegations of Sexual Abuse in High Conflict Cases

• Anger & Aggression Control

• Cooperative Parenting and Divorce Positive and Effective Behavior Management of 0-5 Years Old

• Physical Abuse, Neglect, Domestic Violence, Sexual Abuse, Substance Abuse in Child Welfare



Contact this candidate