amanda johnson

Anaheim, CA

ad414k@r.postjobfree.com

+1-562-***-****

I have been in hospitality, customer service for over 21 years, I also have some college education. I have worked everywhere from private members only country clubs to 5 star resorts, from the cheesecake factory to flemmings steak house, call centers to sales departments. I volunteer at Mothers kitchen and various other food distribution centers. I am also in AA and have 3 years in recovery. I have great work ethic as well as a passion to strive for excellence within the workplace and my personal life. I enjoy growing, learning and outreach. I relocated out here to orange county roughly a year in a half ago.

Work Experience

Sales Representative

Fitzhauer / Express Marketing Group - Anaheim Hills, CA November 2022 to Present

Sales Rep & customer service

Processing Orders, Assessing the options & products needed, while communicating with the purchaser's and submitting invoices

Notification Calls of delivered purchases or shipments Computer use, programs & agent console computer knowledge and phone marketing Invoice & billing submitting

Estimates of product need

Writing & typing skills

Sales/Customer Service Representative

Agent Call Center for processed purchase ordersrder - Palm Springs, CA January 2022 to October 2022

Call center rep & intake center

Customer service satisfaction follow up & product assessment Computer knowledge and input

Reporting to superiors & training new reps

Education

some college in Business

College of the Desert - Palm Desert, CA

August 2002 to May 2004

Skills

• Customer service, phone & communication skills, computer skills (10+ years)

• Customer service

• Sales

• Telemarketing

• Hospitality

• Typing

• Marketing

• Order fulfillment

• Hotel experience

Certifications and Licenses

Driver's License

November 2023 to April 2027