Profile

Administrative professional experienced in supporting a variety of industries such as Heavy Civil Construction, Public Accounting, Aerospace, Intellectual Properties, Public Utilities, Insurance and Financial Planning and Public Transportation. Possessing a strong work ethic in order to successfully contribute to the assigned statement of work. A team player with the skills and abilities to meet the corporate goals and vision.

Summary of Qualifications

Excellent time management, organization and prioritization skills. Proven ability to work independently or on a team. Successfully maintain relationships with all professionals, clients, and vendors utilizing excellent communication, negotiation and influencing skills.

High level of personal ownership, confidentiality and flexibility with the ability to quickly and effectively adapt to change. Proven problem solving, analytical and decision-making skills, with a strong attention to detail.

Embrace new systems, process enhancements/improvements, willing to work overtime to accommodate the needs of the organization.

Schedule domestic/international travel for Sr. Management, expense reporting of multiple credit cards, utilizing Concur. Purchasing: office supplies/equipment and services, invoice reconciliation, assign charge lines to support corporate purchases, document management and catering.

Manage multiple phone lines, calendaring, procurement, extensive vendor experience, manage facilities requests, data entry in time and billing software.

HR proficiency; recruiting assistance, job posting, verification of employment, create/maintain new-hire and termination files, I-9 review, HR investigations, Workday, HRMS, HRIS, Worker’s Comp assistance.

Employment History Highlights

INFOJINI CONSULTING, Seattle, WA (5/01/2023 to 10/4/2023), Contract: King County Metro, Administrator 1

Provide Administrative support to Transit Employee Labor Relations team. Manage and update discipline tracking system for proposed and final disciplines for the past 6 years.

Review, add, recommend language suggestions to better identify all levels of employee infractions.

Update gap analysis of multiple reports to compare and identify missing disciplinary activity for employees.

Research employee discipline history in KC Metro portal, copy document link to tracker, upload to SharePoint employee folder for future review.

Create Recruitment Lifecycle tracking system to identify necessary steps as an ongoing tool for HR recruitment.

Review recruitment candidate data beginning in 2023, applied additional data for a cleaner tracking system.

Assist with onsite file purge in Seattle office to support updated employee data.

SU DEVELOPMENT, Bellevue, WA (03/22/22 - 11/08/22), FTE, Office Administrator/Office Manager

Greet all visitors, manage and direct incoming calls, check company voicemail daily.

Process all incoming mail and deliveries, organize and maintain supplies as needed for efficiency of space.

Manage budgets for office supplies and catering reconcile invoices in Resman accounting software.

Successfully research bid information for business cards and office plotter to ensure best price and service.

A/P and A/R assistance; code invoices, enter payables and receivables into Resman accounting software.

Ownership of Zip Recruiter site for managers seeking new hires. Post/edit jobs, remove job postings as needed.

Assist HR with onboarding of new hire background checks and paperwork, maintain employee timesheet files.

Plan and organize company picnic, recruit volunteers, assign tasks research sites and catering, manage RSVP.

CHADWICK & WINTERS, Seattle, WA (03/09/21 - 08/23/21), FTE, Office Administrator

Greet clients and visitors, manage and direct all incoming calls and deliveries.

Complete new project inquiries, update client information in Smartsheets database.

Provide online research of property parcel information from King County Parcel Viewer; for Surveyor’s review.

Create, manage and update client information in Smartsheets database prior client property survey.

Reconcile statements with invoices, created filing system for A/R and A/P to re-organize owner’s filing system.

Maintain inventory and order office supplies manage hard copy file.

THE RETIREMENT SOLUTION, Redmond WA (11/21/19 – 3/27/20), FTE, Administrative Assistant

Provide data cleanup of Salesforce reports to support post-integration from Orion database.

Successfully managed two on ongoing Salesforce audits in addition to completing 13 Salesforce audit reports.

Assist with Marketing mailings, assemble promotional materials and send client gifts to VIP clients.

Scan and create new client files to network, shred old client data to support current client information process.

Work with CEO to obtain additional information from VIP clients to support higher level financial services. Liaison with clients and tax preparers to ensure all client paper work is received and correct.

Create and manage client files in OneDrive to ensure tax preparers have all necessary documents.

BOEING COMMERCIAL AIRPLANES, Renton WA (5/28/19 - 9/26/19), Contract Employer, US Tech. Solutions, HR Transaction Coordinator

Successfully process requests in Workday HR software to support Termination, Job Change, Compensation Change, Lateral Move, Promotion, Demotion and Alumni requests for Boeing employees and Managers.

Review and correct transactions provided by Managers and Employees to successfully finalize requests.

Participate in daily WebEx for general discussion, questions, and up to date information on transactions.

Refer to SharePoint and OneNote for process review and documented updates.

Generate Excel report from Workday for Management review and status of pending transactions.

BOEING COMMERCIAL AIRPLANES, Everett WA (5/11/18 - 8/29/18), Contract Employer, Search Pros Staffing, HR Coordinator, HR Investigations Wellness and Fact Finding.

Provide triage to support HR Investigations to research and identify corrective action for each case.

Efficiently review and prioritize requests from Managers and HR staff to meet resolution deadlines.

Successfully identify incidents by reviewing investigation reports to determine next steps.

Engage Manager in corrective action plan to align with HR policies; create cases to support investigation.

Research and process termination requests in Total Access to complete employee termination process.

COLONIAL LIFE & ACCIDENT INSURANCE Co., Moore Benefit Solutions, (5/11/17- 4/6/18), FTE, Licensed Agent, Account Rep.

Successfully manage new business pipeline through phone activity, onsite visits, and referrals.

Acquire new accounts and facilitate onboarding of new clients by providing supplemental benefit solutions.

Initiate completion of new account forms and fax to home office. Create client platform in home office database.

Schedule and attend enrollment, assign benefits counselor to discuss options with each participant.

Organize new client in post-enrollment meeting to provide additional information to ensure clients are happy with the service and benefits.

BOEING COMMERCIAL AIRPLANES, Everett WA (8/19/14-4/14/16), Contract Employer, PDS Tech., Office Administrator, BCA Core Quality Operations

Coordinate domestic and international travel, supported A/R with reconciliation of 9 corporate credit cards, process travel expense reports for Sr. Management, Boeing Reps and Airline Customers.

Review and process badge requests for Airline Customers to maintain compliance with Boeing security.

Manage procurement of supplies and equipment. A/P of monthly water service for multiple departments.

Initiate and monitor facilities requests to assure work order completion within specified timelines and budget.

Event management, catering and expense reporting for internal/external locations for meetings and events.

Support Sr. Management with PowerPoint presentation updates and calendar management.

INTELLECTUAL VENTURES, Bellevue, WA (3/12/08 - 2/14/14), FTE, (IP Law Firm)

Document Administrator, Legal Acquisitions Intake Team

Support acquisition and legal review of patent file histories for potential acquisition and licensing.

Create PO’s, upload and manage file history PDF versions in secure network to support Paralegal review. Maintain daily contract with vendor orders from USPTO, reconcile invoices.

Create and manage workflow spreadsheet in SharePoint site for department visibility of all file history orders.

Provide back-up assistance for Iron Mountain file requests in Paralegal research for portfolio review.

Request and track UW journal articles from online library to support Attorney acquisition research.

Successfully negotiated 20% cost reduction from vendor to include a credit just under 13K to align with corporate budget policy for purchase of file histories.

Software Skills

Concur 2014, IE, Firefox, Google Chrome

Salesforce, Workday/Work Life

Documentum – 2009 (Document Database)

Runway (Internal Client Database)

Java, Adobe Acrobat, OneDrive

MS: Word, Excel, Outlook, Power Point, Share Point,

HRIS, HRMS EITS, InSite, Total Access, ETS, SPNN

Windows 365, Clio, Net Docs, Constant Contact, OneNote

Smartsheets, Google Docs

Sage Time Slips – 2012 (Time & Billing Software)

ADP (Timesheet Software) 2013-2014

DocuSign (electronic signatures)

Resman Accounting Software

Education – Edmonds Community College; Office Administration, Travel Coordination

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