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Administrative Assistant Customer Service

Location:
Bienville, LA, 71008
Posted:
April 16, 2024

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Resume:

Taylor Lawson <ad4144@r.postjobfree.com>

ResumeAI: Your Optimized Resume for Adminstrative Assistants ResumeAI <ad4144@r.postjobfree.com> Mon, Sep 25 at 3:16 PM Reply-To: ResumeAI <ad4144@r.postjobfree.com>

To: Taylawson.work <ad4144@r.postjobfree.com>

Your Optimized Resume

Desired Position: Adminstrative Assistant

Target Company: Oil and Natural Gas

Taylor Lawson

Administrative Assistant

Phone: 318-***-****

Email: ad4144@r.postjobfree.com

Location: Haughton, LA 71037

Summary

Dedicated management professional with experience leading high-performing teams in a diverse and dynamic environment. Adept in developing and implementing service strategies tailored to customer needs, managing customer complaints, and driving customer satisfaction. Proven ability to identify and resolve service issues, streamline processes, and exceed organizational goals. Skilled in operating a variety of tools, machinery, and equipment for both indoor and outdoor projects. Experienced in carrying out general labor duties, including loading and unloading materials, demolition, and site preparation. Possesses a valid driver's license and a strong work ethic. Experience

Reservations Manager, U-Haul

Shreveport, LA June 2021 - May 2023

Developed and implemented efficient procedures for processing customer by ResumeAI

reservations.

Trained new employees on proper use of computer reservation systems and policies and procedures for handling bookings.

Successfully managed daily operations of reservations department, ensuring prompt and accurate customer service.

Monitored all incoming calls from customers, responding promptly to inquiries and requests.

Processed payments for reservations using credit card authorization software programs.

Gate Guard, Total Safety

Shreveport, LOUISIANA June 2022 - May 2023

Prepared daily shift reports outlining duties performed during shift changes. Responded promptly and professionally to emergency situations while remaining calm under pressure.

Maintained log of daily activities, noting arrival and departure times of personnel, deliveries, and other pertinent information.

Provided detailed incident reports following any security incidents or disturbances onsite.

Created an organized system for tracking visitor credentials such as ID cards and badges.

Developed a comprehensive customer service approach to ensure all visitors were welcomed and provided with timely assistance.

Utilized excellent communication skills to effectively interact with guests and resolve any issues or complaints in a professional manner. Adhered strictly to safety guidelines when operating equipment such as radios and metal detectors.

General Labor Worker, Republic Services

Minden, LA April 2022 - June 2022

Performed general labor duties such as lifting, carrying, pushing, and pulling materials and equipment.

Cleaned and maintained work areas to ensure a safe working environment for all personnel.

Cleaned or prepared construction sites to eliminate possible hazards. Transported materials between various locations within the warehouse facility. Retail Sales Associate, Cindie

Shreveport, LA December 2020 - March 2021

Greeted customers and engaged in conversation to assess needs. Explained products and services to help customers make informed decisions. Mastered point-of-sale systems, including cash register operations and credit card processing.

Demonstrated excellent organizational skills while stocking shelves and arranging displays.

Used POS system to process sales and refund transactions. Built knowledge of product lines to provide accurate information regarding features, pricing, warranties, and availability.

Hotel Housekeeper, The Service Companies

Bossier City, LA November 2020 - January 2021

Cleaned assigned guest rooms and replenished guest amenities and hotel room supplies.

Inspected rooms for maintenance needs and checked fixtures, equipment, and room conditions, reporting deficiencies.

Ensured that all linens were laundered in accordance with established guidelines. Stocked cleaning carts with supplies such as linens, towels, toiletries, and other items needed for housekeeping services.

Organized work assignments efficiently utilizing available resources to ensure timely completion of tasks.

Performed daily cleaning tasks including vacuuming, dusting, mopping, polishing furniture, and fixtures.

Hotel Housekeeper, Travelodge By Wyndham

Shreveport, LA March 2020 - June 2020

Communicated with coworkers and supervisors regarding housekeeping issues needing resolution.

Responded promptly to guests' requests for delivery of housekeeping supplies and linens.

Cleaned assigned guest rooms and replenished guest amenities and hotel room supplies.

Maintained a positive attitude while interacting with guests and coworkers. Performed daily cleaning tasks including vacuuming, dusting, mopping, polishing furniture, and fixtures.

Responded promptly to any requests from guests or management regarding housekeeping needs.

Sales Clerk, Joe Pattie's

Pensacola, FLORIDA October 2019 - December 2019

Committed to delivering excellent customer service while working in a fast-paced environment.

Focused on learning new skills and staying updated with industry changes. Worked with coworkers to complete tasks.

Responded quickly to meet customer needs and resolve problems. Participated in ongoing training to enhance own job skills and knowledge. Identified ways to improve efficiency in operations and implemented process changes.

Provided efficient and courteous service to customers at all times. Restaurant Waitress, Joe's Crab Shack

Bossier City, LA March 2019 - October 2019

Prepared and served food and beverages to customers. Greeted and accommodated guests, building positive experience from first interaction.

Maintained a positive attitude even during stressful situations or peak hours of operation.

Managed multiple tasks simultaneously while maintaining high levels of accuracy. Accurately recorded all transactions into point-of-sale system during shift. Restocked supplies such as condiments, tableware, napkins, and utensils throughout the shift.

Delivered customer checks and securely processed credit card or cash payments. Exercised focus and concentration to keep track of tables and remember orders. Greeted customers in a friendly and professional manner, taking their orders promptly.

Prioritized multiple tasks in dynamic environment and stayed calm and composed. Ensured all orders were correct before serving them to guests at their tables. Followed up with customers after meals to ensure satisfaction and resolve any issues quickly.

Provided detailed knowledge of menu items, including ingredients and special offers. Maintained cleanliness of dining area throughout shift, including tables, chairs, and floors.

Memorized menu to help diners make informed meal choices. Cocktail Bartender, Fast Eddie's

Bossier City, LOUISIANA August 2018 - January 2019 Adhered to responsible alcohol service policies by verifying age identification cards when necessary.

Managed closing duties including cleaning work areas, restocking supplies. Performed cash register operations including taking payments from customers and making accurate change.

Developed an extensive knowledge of alcoholic beverages and the ability to recommend drinks based on customers' preferences.

Demonstrated expertise in preparing

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