Medical Assistant Patient Care
Resume:
Cristina Baez
****************@*****.***
Passionate and dedicated Clinical Medical Assistant with extensive experience in patient care and administrative support. Highly skilled in performing phlebotomy, accurately recording vital signs, and maintaining medical records. Proven ability to communicate effectively with patients and medical professionals, ensuring optimal care and patient satisfaction. Proficient in electronic medical record systems and medical terminology. Recognized for exceptional patient advocacy, emergency response expertise, and continuous commitment to professional development. Eager to join a dynamic healthcare team and contribute to providing platinum level care to patients in a supportive and compassionate environment.
EMPLOYMENT HISTORY:
Jan 2023-Aug 2023
New York Presbyterian Columbia University Medical Center Advanced Cardiology Transplant.
Medical Assistant
Obtains and records patients vital signs EKGs, and collects specific specimen.
Maintains all treatment room disinfection protocols. Stocks and orders supply.
Assists physicians with exams and procedures as requested.
Performs other administrative duties, typing, filing faxing, chart preparation, reception as requested by supervisor.
August 2020-March 2023
ParCare Community Heath Network New York, NY
Lead Medical Assistant / Pre-Authorization Coordinator
Triage Patients performing vital signs, EKGs, collecting various specimens as requested by physician.
Administers subcutaneous and intramuscular injections, as delegated by RN or physician.
Coordinating medication refills with pharmacies and resolving refill or PA problem.
Communicated with insurances for pharmacy benefits information and summited Prior authorization (PA)
Sending patient medication refill, change of medication and medication clarification request to Physician.
Cleans and stocks carts, rooms, and changes linen, as required.
Obtains all necessary patient records as required by physician prior to treatment or procedures.
Phones in prescriptions and makes other patient calls as directed by physicians and RN.
Nov 2018-March- 2020
Montefiore Mt Vernon, NY
Emergency Room Patient Care Technician
Triage Patients Obtains vital signs, EKGs, collects specimen.
Assist with resuscitation / CPR if needed.
Provides direct patient care, one-to-one observation to psych patient under the supervision of a Registered Nurse or physician.
Assist with minor treatments as dressings, application of ace bandages, applications of slings and ice, pediculosis
Transport Patient to the floor for admission.
Float to assist with the care of Patient’s if needed.
Assist with Morning labs. (ICU Floor)
Oct 2016-Aug 2018
Memorial Sloan Kettering Cancer Center New York, NY
Patient Care Technician
Obtain vital signs, weight, height, blood pressure, oral intake and output as assigned and notify nurse of any abnormal finding document on patient chart.
Answers patients call lights promptly and effectively.
Assist patient with personal care and activity, reports all observations concerning to the nurse assigned to the patient.
Give direct assistance to all team members, including registered nurses, licensed practical nurses, physicians, nursing attendants, patient unit clerks, escort, dietary and other health care employees.
Aids patients in the activities, performance standards by unit as applicable.
Communicate clearly and respectfully with patients and families, as well as all staff members. Functions as a respectful member of the health care team.
March 2011-August 2016
New York Ear and Ear Infirmary New York, NY
Food Services
Prepares and serves food according to menus and in correct portion sizes
Performs cleaning duties, including sweeping and mopping of floors, cleaning of equipment and work areas, dishwashing and pot washing
Brews coffee, fills beverage machines, sets up hot and/or cold food area, Delivers, food to resident floors
Complies with all state, Federal local health department requirements for safe food handling
Checks and stores incoming supplies
Feb-2009-April-2010
White Memorial Medical Center Los Angeles, California
Dietary Aide
Assist with cashier duties during lunch hours.
Verify the accuracy of patient meal trays with patient restrictions.
Deliver meal trays to patient units, and collect and distribute menus.
Execute tasks related to diet changes for assigned patient units.
Provide on-the-job training to new staff members.
Fulfill additional duties as required.
Education & Certification:
Touro Worldwide University Present Pursuing: BS in Social Work
Mildred Elley Apr 2020 A.O.S in Medical Assistant
City of Angel High School High School Diploma June 2000
BLS American Heart Association Certification Expires Jan 2024
NHA Certified Phlebotomy Technician Certification May 2019
NHA Certified EKG Certification July 2019
NHA Certified Medical Assistant Jan 2022
Skills:
Medical Office Management, Medical Records Management
Proficiency in Microsoft Word, Excel, and PowerPoint
HIPAA and OSHA Compliance
Vital Signs Measurement
Phlebotomy & EKG
Exceptional Customer Service
Electronic Health Record Systems: Epic, Al-Script, E-clinicals
Knowledge of CPT, ICD-9, and ICD-10 coding
Medical terminology
Bilingual: English/Spanish
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