Customer Service Project Manager
Resume:
Donna Mckenzie
Savannah, GA *****
***********@*****.***
I am a multifaceted person . I learn fast,I am reliable and flexible. Recently I found myself being laid off. So my resume has a variety of jobs I've done in the past and also includes courses I'm currently enrolled in to catch up with the evolving world of employment. If given the opportunity I could be a asset to your company as well as your company will become a asset to my life . Thank you for your time and consideration.
Work Experience
Cleaning Coordinator
Coastal Property Care - Savannah, GA
January 2018 to Present
Over several locations I am responsible for approving the cleanliness of the property as well assessing any needs or problems that may occur from day to day. I'm the customer service representative and communicate with both my employer and customers to assure all needs are being met for both company and customers. Inventory and supply ordering from vendors as well Project manager and Executive housekeeper
Beachside Colony Resort - Tybee Island, GA
April 2010 to January 2018
At this job I had several hats I wore. I cleaned and over saw all of Housekeeping, laundry and maintenance. I check condos for quality control .I reported and worked along side of maintenance to ensure property ran correctly . I reported to the owner of establishment daily . and net with HOA home owner association members. I also created punch list for contractors etc. I made schedules and did inventory.
Heavy Machine Operator
International Paper - Meldrim, GA
April 2003 to August 2007
I ran a machine called the Tilt Hoist . I was responsible for production and maintenance of my machine. Lock out system and Osha trained. I also became a Lumber Inspector and inspected would that would later be sold for monetary value.
Education
Currently enrolled online in Supply Chain Logistics Rutgers the State University - Remote
November 2023 to Present
Currently enrolled in Project Management Professional Certification Google Coursesa - Remote
September 2023 to Present
1.5 years of college in Computer Technology and Customer Services Middle Georgia Technical College - Warner Robins, GA March 2008 to September 2010
Skills
• Residential Cleaning (10+ years)
• Commercial Cleaning (6 years)
• Cleaning Experience (10+ years)
• Buffing (2 years)
• Custodial Experience (10+ years)
• Time Management (10+ years)
• Computer Skills (2 years)
Certifications and Licenses
Computer Technology and Customer Services
July 2008 to Present
I am a certified Customer Service Specialist . Critical thinking,Time management,conflict resolution and communications are skills I learned and use to date to interact in the work field. Additional Information
Working knowledge of Word,Excel Microsoft 360, Power Point .Data entry
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