Human Resources Business Partner
Resume:
Mitesh Mistry
805-***-**** ad411i@r.postjobfree.com (he / him / his)
EXPERIENCE
Head of Human Resources, Keystone Restaurant Group, Canoga Park, CA June 2016-Present
● Develop, interpret, and apply HR policies and procedures for 250+ employees of this Sonic Drive-in Franchisee.
● Direct all HR functions and ensure compliance with Federal and California State laws and regulations.
● Work directly with Executive leadership and provide valued consultation, build partnerships, and influence the team as a trusted advisor.
● Oversee and coach 12 HR leaders who manage the daily HR functions.
● Hands-on business partner leading, shaping and growing successful retention, engagement, training, resource planning, team building, and employee development programs leading to below 40% turnover rate.
● Demonstrate knowledge, show respect and sensitivity for cultural differences by starting dialogue regarding DEI initiatives for every level of management.
● Promote a harassment free environment with a diverse workforce by ensuring compliance and offering additional educational opportunities.
● Manage all business, workers compensation, and EPL insurance policies and respective claims.
● Plan and execute employee benefits including medical, dental, and 401k.
● Spearheaded the digitalization of our HCM tools and talent flow management reducing HR budget by 15% and lowering our carbon footprint.
Research Contractor, The Walt Disney Company, Burbank, CA July 2015-June 2016
● Provided business intelligence, data analytics, metrics, and reporting for ABC Television Group leading to a 5% increase in advertising revenue.
● Leveraged various data management tools and applications, including but not limited to MS Excel, Access, and Tableau, to create innovative reports, analytics, and visualizations used by both linear television and video on-demand sales teams.
● Translated quantitative data analysis and investigative data research into policy and strategic initiatives for the Streaming and Video On Demand space.
● Supported process design, development, improvement, and implementation across all 5 day-parts.
● Managed 7 projects for 3 teams responsible for SVOD, Syndication, and Cable segments. O ce Manager, Boyle Heights Dental Care, Los Angeles, CA September 2012-June 2015
● Managed daily operations of the dental office and patient flow reducing patient wait times and optimizing the number of patients seen per day.
● Supervised and appointed staff of 7 dental assistants, hygienist, and office administrators.
● Oversaw all financial aspects of the practice including insurance claim management, vendor accounts, cash tracking and reconciliation, and payroll.
● Responsible for marketing and public relations materials, patient education tools, and community outreach efforts.
● Developed, implemented and improved company procedures and policies for employee experience reducing employee turnover to less than 33%.
PROJECTS
Franchise Development & Operation Consultant, Westoasters, Inc. (dba Earl of Sandwich), Granada Hills, CA EDUCATION
University of Southern California — Master of Public Health University of California, Riverside — Biology, B.S. LANGUAGES
English, Spanish (Professional Working Proficiency), Gujarati (Limited Proficiency) Mitesh
Mistry
P: 805-***-****
E: ad411i@r.postjobfree.com
Dear Hiring Manager,
I am excited to submit my application for this opportunity. With over 10 years of experience in Human Resources and a passion for serving the members of my organization, I believe I would be an excellent fit for this role.
Throughout my career, I have gained extensive experience in recruitment, employee relations, training and development, and HR compliance. My ability to create and maintain positive relationships with employees and management has allowed me to make a valuable contribution to every company I have worked for.
In my current role as Head of Human Resources at Keystone Restaurant Group, I have been responsible for developing and implementing HR policies and procedures, improving employee satisfaction and retention rates, and overseeing the recruitment process for various positions. I have also been instrumental in developing and implementing diversity and inclusion initiatives, which have resulted in a more inclusive and equitable workplace.
I am excited about the opportunity to bring my skills and experience to this organization and to contribute to its continued success. Thank you for considering my application.
Sincerely,
Mitesh Mistry
Mitesh Mistry
2023 HR Trainings to Date
The following trainings have been approved for HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute® (HRCI):
2024 CA Legislative and Case Law Update - Los Angeles, CA HRCI 651938 - SHRM 23-U7KQC
California’s New Workplace Violence Standard: What Employers Need to Know and How to Prepare
HRCI 647832 - SHRM 23-XE5GR
AB 1825 Supervisor Harassment Train-the-Trainer
HRCI 647426 - SHRM 23-4E33U
SB 1343 California Employee Train-the-Trainer
HRCI 647424 - SHRM 23-4S9UZ
California AB 1825 Supervisor Anti-Harassment Training HRCI 647462 - SHRM 23-GD76N
California Litigation Conference: Key Trends and Top Strategies for 2024 HRCI 647716 - SHRM 23-FVSRA
The HR Annual Plan: Make 2024 The Best Year Yet (Date for credit: 11/14/23) HRCI: 644839 - SHRM: 23-AP2U4
Clearing the Smoke: How Employers Can Prepare for California’s New Cannabis Laws HRCI 647394 - SHRM 23-4RC4X
AI Workplace Forum: What Every Employer Needs to Know About AI Notetakers HRCI: 647082 - SHRM: 23-FH457
New California Background Check Requirements Take Effect October 1: 7 Things Every Employer Needs to Know
HRCI: 642776 - SHRM: 23-YNCPF
Complaints in California Part Two: Your Questions, Our Answers! HRCI: 645810 - SHRM: 23-UTXRE
Complaints in California: How to Handle an Employee Complaint & Internal Investigation HRCI: 643318 - SHRM: 23-EC5MN
AI Workplace Forum: The Cutting-Edge Interactive Space to Stay Up to Speed HRCI: 628519 - SHRM: 23-Y6QHR
How to Better Understand Your Employees and Why They Work: Relevance: Grappling with technology and platforms
HRCI: 628645
How Employers Should Legally Prepare for a Reduction in Force HRCI: 626220 - SHRM: 23-DKDXD
Handling OSHA Inspections in 2023
HRCI: 625465 - SHRM: 23-AY7PE
Pay Transparency — Managing the Impact to Your People HRCI: 624105
Money Matters: A Deeper Dive on Pay Equity in the Education Industry HRCI 634293 - SHRM 23-4KHJZ
Employment Law Annual Checkup
HRCI: 624100
Critical Concerns and Steps for Responding and Managing a Workplace Crisis Event: From Communication to Legal - Are You Prepared?
HRCI: 622501 - SHRM: 23-J2YWH
AI Anti-Bias Law is Almost Here! Are You Ready for the Required Audit? HRCI 635062 - SHRM 23-75FKR
What to Expect from OSHA in 2023: An Employer’s Guide to Developments in Workplace Safety
HRCI: 621529 - SHRM: 23-59MKV
How to Navigate the Ever-Changing Maze of State Paid Leave Laws HRCI: 622942
HR Trends and Opportunities in 2023
HRCI: 619221
Hospitality Employers’ Wage and Hour Checklist for 2023 HRCI: 610212 - SHRM: 22-XPEC4
Small Business at Work Spring 2023 Outlook: Preparing for a Changing Landscape HRCI: 628644
Women@Work Summit Session, Authenticity in Leadership HRCI: 630707
Women@Work Summit Session, Professional Advancement on a Global Scale HRCI: 630710
Workplace Safety: What to do Before and After OSHA Arrives HRCI: 632045 - SHRM: 23-G2ZAZ
How to Better Understand Your Employees and Why They Work: Humanity - Reinforcing its role and meaning in business
HRCI: 622944
The U.S. Data Privacy Landscape – Current State of Play HRCI: 631354 - SHRM: 23-M2FP2
Common Wage and Hour Myths and Misclassifications for Healthcare Employers HRCI: 635841 - SHRM: 23-EHSRR
Mitesh Mistry - References
John Willey, Vice-President of Media Research
Disney/ABC
ad411i@r.postjobfree.com
Eugene Song, DDS
Boyle Heights Dental Care
ad411i@r.postjobfree.com
2206 East Cesar Chavez Ave. Los Angeles, CA 90033
Jesus Garcia, District Manager
Keystone Restaurant Group
ad411i@r.postjobfree.com
Danielle Marcial, Human Resource Assistant
Keystone Restaurant Group
ad411i@r.postjobfree.com
Mayra Rodriguez, General Manager
Sonic of Merced, CA
ad411i@r.postjobfree.com
John Pamintuan, General Manager
Sonic of Stockton, CA
ad411i@r.postjobfree.com
November 1, 2023
To Whom It May Concern:
My name is John Willey. In 2015-16, I was Vice-President of Media Research at Disney/ABC, and Mitesh Mistry worked for my group as an independent contractor. I am currently at NBCU. Though I knew little about Mitesh or his background when he started with my team, he soon proved himself a valuable and committed teammate. In my particular role, my group was tasked with supporting several different business units, each with its own unique set of success objectives. It requires breadth of background, and an ability to communicate and deliver actionable results for key stakeholders.
I was surprised at how quickly Mitesh was able to assimilate the various points of business view for the groups we supported, and his ability to discern not only the differences between business objectives, but the underlying reasons why they were different. Further, the role on my team demanded an ability to create and sustain strong working relationships with colleagues not only of varying business units, but from interns to senior executives. Mitesh grew to deliver presentations which were utilized by senior management to make important decisions regarding scheduling, distribution, sales and more. One particular area of pride for me was the diversity on my team, both gender and race. This was not necessarily the norm across the company at that time. Mitesh fit in beautifully and added so much to our group dynamic from a cultural, energy, and work ethic standpoint. His ability to work well with others created stretch opportunities to help other teams within my department with their particular responsibilities. Mitesh not only accepted these assignments, he actively sought them out. Mitesh is a person who does not believe in downtime at work. For these reasons, and others regarding his great qualities as a human being, I highly recommend Mitesh Mistry without qualification in any role for which he may be considered. I can honestly say that Mitesh would be an excellent addition to any enterprise which may be considering a role for him.
Most Sincerely,
John A. Willey
November 6, 2023
To Whom It May Concern,
I am writing this letter of recommendation for Mitesh Mistry, who has worked as a dental office manager at our clinic from 2012 thru 2015. During his time with us, Mitesh has consistently demonstrated exceptional leadership skills, attention to detail, and a commitment to providing excellent patient care.
As the dental office manager, Mitesh has been responsible for overseeing all administrative and operational aspects of our clinic. This includes managing scheduling and appointments, handling patient inquiries, supervising staff, and ensuring compliance with all regulatory requirements. He has excelled in all of these areas, and has been instrumental in improving the overall efficiency and effectiveness of our clinic operations.
One of Mitesh’s greatest strengths is his ability to build positive relationships with patients. He has a warm and friendly demeanor, and takes the time to get to know each patient and understands their unique needs. Mitesh has a talent for putting patients at ease, which has helped to create a welcoming and patient-focused environment at our clinic.
In terms of leadership, Mitesh has been an outstanding manager. He is always willing to go the extra mile to ensure that our clinic is running smoothly, and is quick to offer support and guidance to our staff. Mitesh has a collaborative approach to management, which has helped foster a strong and cohesive team dynamic among our staff. Overall, I highly recommend Mitesh Mistry. He is a skilled and dedicated professional who will be an asset to any organization. Please do not hesitate to contact me if you require any further information.
Sincerely,
Eugene Song, DDS
2206 East Cesar Chavez Ave.
Los Angeles, CA 90033
Keystone Restaurant Group, LLC
Licensed Franchisee of Sonic Corp.
6800 Phone: Owensmouth 747-***-**** Ave, • Email: Suite 260, keystonegroup@Canoga Park, gmail.CA 91303 com November 8, 2023
To Whom It May Concern,
I am writing this letter to recommend Mitesh Mistry, who has been the Head of Human Resources at Keystone Restaurant Group for the past 7 years. He demonstrates exceptional leadership skills, a strong work ethic, and a commitment to creating a positive and inclusive workplace culture. Mitesh has been instrumental in spearheading various initiatives that have significantly improved the HR department's efficiency and effectiveness. They have implemented new policies and procedures that have streamlined our hiring process, resulting in a faster turnaround time for filling vacant positions. Additionally, Mitesh has also led efforts to enhance our employee engagement programs, resulting in higher employee satisfaction levels and a lower turnover rate.
One of Mitesh’s most significant contributions has been their ability to build strong and collaborative relationships between each of our restaurants. He works tirelessly to ensure that HR is viewed as a strategic partner that adds value to the overall business strategy.
Overall, I am confident that Mitesh would be an excellent addition to any organization. Their expertise, dedication, and leadership skills make them an invaluable asset, and I highly recommend them without reservation. Sincerely,
Jesus Garcia
District Manager, Central Valley
ad411i@r.postjobfree.com
I am writing this letter to strongly recommend Mitesh Mistry for any future opportunities that may arise within your organization. As a Human Resource Assistant, I have had the privilege of working closely with Mitesh and have consistently been impressed by his work ethic, professionalism, and unwavering commitment to his role.
Mitesh has demonstrated exceptional proficiency in various HR responsibilities, consistently going above and beyond to ensure all tasks are executed accurately and efficiently. He has also demonstrated a remarkable ability to work collaboratively with our colleagues, providing valuable insights and ideas during team discussions. Under his direct supervision, he has acted as a mentor for my career in Human Resources. Apart from his technical aptitude, Mitesh has also displayed excellent interpersonal skills, maintaining a positive attitude, and fostering a welcoming and inclusive workplace culture. His ability to build strong relationships with upper management and employees has earned him a proven track record of trust and respect from everyone he works with.
In conclusion, I am confident that Mitesh would make an exceptional addition to any team or department within your organization. I firmly believe in his unlimited potential to flourish and achieve great success. Thank you for your thoughtful consideration. To Whom It May Concern:
909-***-**** ad411i@r.postjobfree.com
Letter of Recommendation
November 10th, 2023
Sincerely,
Danielle Marcial
Human Resource Assistant
Danielle Marcial
November 2, 2023
To whom it may concern,
It is with great pleasure that I write this letter of recommendation for Mitesh Mistry. I have worked with Mitesh for several years and can vouch for his dedication and role as a valuable member of Keystone Restaurant group.
Although I do not work with Mitesh directly on a daily basis, he is always a call away to answer any questions I might have regarding human resource topics. His ability to help management along with crew members is exceptional and always goes above and beyond to make sure I understand any new laws, and policies and deeply describes what each means for a better understanding. Mitesh is intelligent, committed, and responsible. I believe he will be a valuable asset to any company and I am very confident he will thrive anywhere he goes. If you have any further questions, you can contact me through ad411i@r.postjobfree.com .
Sincerely,
Mayra Rodriguez
General Manager
Sonic Drive-In #4487
1101 W. 18th Street
Merced, CA 95340
To Whom It May Concern,
It is my pleasure to recommend Mitesh Mistry for his performance working as the head of our human resource department for Keystone Restaurant Group, a licensed franchisee of Sonic Drive-In. He has proven to be a valuable addition to our company. I have worked with Mitesh Mistry since 2016, and in that time I have witnessed his excellent problem-solving skills and the ability to multitask. He has done a great job with conflict resolution and has proven amazing coaching skills. Mitesh Mistry effectively worked as part of our team here at Sonic at every level, including both the office and the field.
Mitesh Mistry does an excellent job in this position and is an asset to our company and I am happy to recommend him for any endeavor he chooses to pursue. Please do not hesitate to contact me if you require any further information. Yours truly,
John Pamintuan
General Manager
10354 Trinity Parkway
Stockton, CA 95219
ad411i@r.postjobfree.com
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