Kevin P. Yates

MBA

ad40ze@r.postjobfree.com 915-***-**** www.linkedin.com/in/kevin-p-yates Copperas Cove, TX 76522

Executive Operations and Management Professional

Respected Executive Leader with proven expertise offering over 25 years of experience in operations,

P&L oversight, multi-channel product distribution and facilities management involving both start up and growth organizations. Able to forge solid relationships with strategic partners and build consensus

across multiple organization levels; expert presenter, negotiator, and business person. Track record of increasing revenue and growing bottom line while spearheading operational improvements to drive productivity and reduce costs.

Core Competencies Include:

Executive Leadership C Level Relationships Integrated Facilities Management

Business Growth Maintenance Management Customer Service Excellence

Capital Budgets P&L Management Strategic Planning

Building Services Analysis Asset Management Analytical Data Analysis

Operations Management Multi-Department Management Vendor Management

Complex Matrix Organizations Space Utilization Planning Cost Analysis/Reduction

Professional Experience

Pritchard Industries 2020 - Present

Vice President / General Manager

Increased competitive edge within a highly competitive market by marketing the product and showing immediate financial and customer service improvement results

Strengthened Association Membership and involvement to immediately impact new contract sales and increased market share by 15% in two years

Delivered substantial growth during the CV-19 pandemic and increased both contractual and one time service sales by over 40%

Reduced employee turnover by 30% by implementing an employee recognition program and showed immediate improvement in customer satisfaction

Enabled the Operations Team to become more involved in customer facing events and improve relationships – resulting in increase market share by improving customer relationships

ABM, Spring, Texas USA 2019 - 2020

Regional Director of Operations

Installed a new Management Team focused on operations management functions for a 10,000,000 SF Facility, established fundamental business processes and procedures, evaluated Customer business operations and tailored a program to effectively meet the needs of the Customer

Executed a comprehensive restructure of procurement and vendor management processes resulting in over $450,000 savings in just a little over six months

Developed and Implemented a Preventive Maintenance Program that improved response times by over 40% and reduced operational downtime for manufacturing processes

Directly impacted the Customer experience by implementing a weekly/monthly communication process to ensure understanding of employee impacting projects and services

Oversaw HR, Finance, Facilities, and Janitorial operations and improved overall results of delivery by restructuring personnel and processes to improve operations productivity rates

Responsible for P&L of over $65 million

Compass Group – Eurest Services, Texas/Minnesota 2018 - 2019

Regional Facilities and Operations Manager

Oversaw the IFM for a high-profile Customer with sites across the Southeast United States, HQ in Houston, Texas

Analyzed and aligned staffing with operational requirements to improve effective response times by 12%

Managed the successful Maintenance and Operations Team for a Customer including, HVAC Operations and Preventive Maintenance and maintenance for all Audio/Visual Equipment and Operational Equipment

Developed a Monthly and Quarterly Business Review process to ensure Customer Input and Satisfaction resulting in an improved relationship with the Customer

Implemented a site visit schedule to ensure Quality of Services at all managed properties

Oversaw the startup for a National Account resulting in very high scores for Customer Satisfaction

Responsible for P&L of over $42 million

C&W Services – Irving, Texas 2015 – 2018

Regional Facilities Manager

Responsible for Directing all aspects of facilities operations for over 1100 locations across 36 states. Contracts for and negotiates contractors for new facilities construction and renovation projects entailing HVAC, electrical, plumbing, production floor arrangement, fire/life systems, etc.

Orchestrated a 20% site reduction by recommending strategic facility management objectives for Executive Management and Leaders which reduced property leases for unused operational space, resulting in a savings of over $400,000

Reviewed negotiated contract services across multiple sites and reduced the Operational Expense spend for 2016 by $192,000 using the implementation of national vendors

Responsible for P&L of over $48 million

Military Service

Branch: United States Army

Rank: First Sergeant/Master Sergeant

Dates: May 1989 – December 2011

Education

MBA - Master of Science Degree, Business Administration - 2011

Grantham University, Kansas City, Kansas

Professional Affiliations

International Facilities Management Association (IFMA)

Building Owners and Managers Association (BOMA)

Facility Management Professionals International (FMPI)

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