Brian Howard

Frenchtown, NJ *****

ad40y4@r.postjobfree.com

+1-908-***-****

Authorized to work in the US for any employer

Work Experience

General Manager

Falls Manor Special Events & Catering - Bristol, PA June 2021 to Present

General Manager responsible for and including all aspects of sales, client relationships, advertising, straighten growth, employees hire and terminate, employee training structure and advancement, vendor growth and relations, P&L,

building and property maintenance and budget, township relations with officials, large corporate sales, building and implementation of sales models, all operations management.

• Managed a team of 60 employees

• Monitored and maintained budgets, P&L, and pricing of events.

• Successfully implemented new policies designed as client centric and procedures (SOP) to improve team efficiency and raise client/guest satisfaction

• Met with clients to discuss their needs, and review orders and issue quotes

• Maintained staffing levels

• Managed and trained new hires

• Building design and appearance inside and curbside

• Marketing, SEO, and new advertisement both creating and implementation General Manager

Forest Lodge Catering - Township of Warren, NJ

October 2017 to Present

General Manager

Forest Lodge Catering - Township of Warren, NJ October 2017 to Present Recognized for excellent management skill, building and maintaining client and employee relationships, ability to diffuse difficult situations with use of critical thinking. Known for and attention to detail, maintaining high quality food and service with special attention to customer satisfaction while simultaneously reducing payroll and maintaining costs. From Fortune 500 companies to individual sales, getting results and 5 star client contentment, is the goal. Vision to pave a new path and get results, period. From creating new sales. Models, to creative outside the box attention to detail, satisfied clients through and though. General Manager

Operations manager

Social media

Sales and business model/data analysis

Menu design

Event design and creation

Sales and sales team consultant

Consultant to VP

Sales generating

Restaurant Consultant and sales

Restaurant Consultant and sales

US Foods - Allentown, PA - Allentown, PA

September 2016 to October 2017

Restaurant sales and consulting

Menu creation

Operation design

Owner

Self Employed - Frenchtown, NJ

September 2013 to October 2015

Restaurant sales and operations consultant

Pinpointing areas of growth and opportunities

Social media design and consultant

Owner

Downtown Deli - Three Bridges, NJ

January 2000 to March 2014

Owner operator of food store and deli

Handling property of building owner

In charge of whole operations

Owner/Operator

McKenzies pub - Columbia, SC

June 1996 to June 1999

Owner operator full restaurant/bar/delivery with capacity of 300 guests Education

Bachelor's degree in Political Science

University of South Carolina-Columbia - Columbia, SC August 1989 to May 1992

Skills

• Catering

• Labor Cost Analysis

• Payroll

• Recruiting

• Culinary Experience

• Management

• Profit & Loss

• Restaurant Management

• Operations Management

• Sales Experience

• Event Planning

• Event design

• Training & Development

• Marketing

• Social Media Management

• Sales Coaching

• Data Analysis Skills

• Strategic Planning

• Pricing

• Purchasing

• Forecasting

• Kitchen Management Experience

• Budgeting

• Food Handling

• Business Development

• Negotiation

• Microsoft Excel

• Leadership

• Microsoft Word

• Microsoft Office

• Human Resources

• Logistics

• Financial Report Writing

• Restaurant experience

• Retail management

• Financial report interpretation

• Sales management

• Mentoring

• Google Analytics

• Digital Marketing

• Outside Sales

• Salesforce

• Search Engine Optimization (SEO)

• Sales

Assessments

Management & Leadership Skills: Planning & Execution — Highly Proficient November 2020

Planning and managing resources to accomplish organizational goals Full results: Highly Proficient

Active Listening — Highly Proficient

November 2020

Actively listening and appropriately responding in conversations Full results: Highly Proficient

Outside Sales — Highly Proficient

November 2020

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Highly Proficient

Supervisory Skills: Motivating & Assessing Employees — Highly Proficient November 2020

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Highly Proficient

Sales Skills — Highly Proficient

November 2020

Influencing and negotiating with customers

Full results: Highly Proficient

Management fit — Expert

December 2020

Measures the traits that are important for success in management positions Full results: Expert

General manager (hospitality) — Highly Proficient

December 2020

Solving group scheduling problems and reading and interpreting P&L statements Full results: Highly Proficient

Customer focus & orientation — Expert

April 2021

Responding to customer situations with sensitivity Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

If you are searching for a dynamic, hands-on and multi talented manager for your company and clients, please consider my strong qualifications within the industry. Ready to find that missing element to your company? Ready to have someone who you don’t have to worry about? I’m worth your time and investment.

Since the age 16, I have worked in all facets of hospitality/food and beverage service. From casual and fine-dining restaurants to event creation of 3000 attendees, all aspects and all plate costs ($20-$300). My trainings have included all elements of General Manager and I now enjoy mentoring and growing companies/accounts.

I believe in “customer/client centric” and innovative/creative approach to management of businesses. I also believe in employee based success trainings from the bottom up. Trainings which gain excellence in job performance, provides confidence and contentment and customer satisfaction. Example of these results:

• Employee performance, satisfaction and retention up 60% in 2 years

• 300% sales growth in 3 years

• 25% margin increase in one year by improving fixed cost, minimizing waste, negotiating food costs and optimizing staffing.

• Client/customer satisfaction rating sky rocketing

• Per person ticket price increasing by 30%

• Triple the number of social media followers by introducing the company’s first digital marketing program and new website.

• Google analytics up from 1500 to 60,000 a month hits

• Strong employee relationship building and retention of talent I excel at building performance-driven cultures and supervising teams which focus on service excellence and profit-goal attainment. If my track record and passion are a close match to your needs, please call me or email me today.

I hope to hear from you soon.

Sincerely,

Brian Howard

ad40y4@r.postjobfree.com

908-***-****

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