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San Diego, CA
April 15, 2024

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Chiara S. Niefert 858-***-****

Soon to be a UCLA graduate (Summer 2024) seeking a full-time entry-level position to utilize my academic foundation and eagerness to learn in a dynamic and collaborative environment. Possessing strong analytical and problem-solving skills, with an enthusiasm for contributing to a team and tackling new challenges. PROFESSIONAL EXPERIENCE

UCLA Campus Human Resources

Office Assistant 04/06/23-Present

● Perform office operations through efficient mail organization, scanning, and distribution systems.

● Served as the primary point of contact, managing a high volume of phone calls, voicemails, and inquiries, directing them to the appropriate personnel.

● Provided exceptional customer service at the front desk, welcoming visitors and assisting them with their needs.

● Ensured delivery management by routing packages and deliveries to the correct recipients.

● Ensured a welcoming and functional atmosphere by maintaining cleanliness and organization in the front desk, conference rooms, and workstations.

● Demonstrated strong attention to detail by reviewing invoices for accuracy and identifying any discrepancies.

● Contributed to financial accuracy by performing year-end reconciliation tasks. Nordstrom E-Bar

Barista 8/10/21-7/26/22

● Operated point-of-sale (POS) system to efficiently process customer transactions.

● Crafted a variety of high-quality coffee drinks, including espresso-based beverages and specialty coffees, to customer satisfaction.

● Maintained a well-stocked and visually appealing front-of-house area by ensuring timely product rotation and inventory replenishment.

● Performed closing procedures, including cash reconciliation and secure cash handling.

● Provided customer service by greeting customers warmly, taking orders accurately, and ensuring their satisfaction.

● Contributed to a clean and efficient work environment by adhering to sanitation protocols and maintaining a clean work area.


Sales Associate 8/25/20-12/29/20

● Enhanced the customer experience by providing personalized product recommendations and assisting them in locating desired items.

● Maintained a well-organized and inviting sales floor though efficient stocking, replenishments, and inventory organization.

● Facilitated a seamless product fulfillment process by managing product transfers and fulfilling special orders with accuracy.

● Processed customer transactions efficiently, including applying discounts and coupons, using a point-of-sale (POS) system.

● Demonstrated strong product knowledge by staying up-to-date on new popular trends to enhance customer recommendations.

● Provided customer service by resolving inquiries and complaints in a friendly and professional manner.

● Contributed to a positive work environment by collaborating effectively with colleagues to maintain a clean and organized store.


● Microsoft Office Suite ● Customer Service

● Point-of-Sale (POS) / Retail Pro system

● Excellent written and verbal


● Highly organized and efficient

● Retail Sales

● Attention to details

● Teamwork

● Problem Solving

● Time Management

● Adaptability


826LA (Non-Profit Organization Focused on Youth Literacy) Writing Volunteer: Supporting students ages 6-18 in developing their creative and expository writing skills through one-on-one or small tutoring.

EDUCATION: University of California, Los Angeles (UCLA), Bachelor of Science Degree in Sociology (Summer of 2024)

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