ELIZABETH P. URQUIOLA

786-***-**** · ad40tv@r.postjobfree.com

Highly motivated administrative professional with vital networking, communication, customer service, and program management skills. Ability to establish connections, oversee projects, and objectively lead operations toward successful outcomes. Experience in Local Government operations, public health administration, and collaborating with established partner organizations to maximize service to the community.

SKILLS

Operations Management, Public Health and Healthcare Administrative Initiatives

Program Management/Social Media Management

Events Coordinating, Strategic Planning, Budget, Infographics

Microsoft Office, Canva, Munis, Buffer, Qualtrics, Terminal 4 (T4), Civic Plus, Civic Clerk

Problem-Solving

Additional Language - Spanish

EDUCATION

Rasmussen College

Master of Healthcare Administration (MHA)

GPA 3.63

Graduation September 2023

Criminal Justice Major, Bachelor of Science Leadership & Management

GPA 3.98 Summa Cum Laude

Graduation September 2016

Florida Computer and Business School

Microsoft Office User Specialist Diploma

CERTIFICATIONS/AWARDS/MEMBERSHIPS

Lean Six Sigma Yellow Belt Certification

CoStarters Entrepreneurship Generator Moderator Training

University of Florida (UF) Money Masters Financial Training

University of South Florida (USF) Diversity Equity and Inclusion (DEI)

University of South Florida (USF) Digital Marketing

Mental Health First Aid (MHFA)

Pasco County Leadership Development Program (LDP)

Pasco County Star Performer Award/Point of Light Award

CRLA (College Reading & Learning Association) Level I Certified Tutor

Rasmussen College Leadership Academy (RLA)

General Federation of Woman’s Club (GFWC)

Miami Dade College Student Government Association (SGA)

EXPERIENCE

2023 - Present Sustainability Manager Leon County BOCC Tallahassee, FL

Electric Vehicle Fleet and Charging Infrastructure increase - Waste reduction/energy savings

Manage internal and external Sustainability Programs - Developed sustainable practices

Commission Agenda Items, Sustainability Citizen Engagement Meetings, Annual Progress Report

Successfully established sustainable partnerships, Integrated Sustainability Action Plan (ISAP) updates

2018 - 2023 Program Manager Pasco County BOCC – UF/IFAS Extension Dade City, FL

Entrepreneurship Licensed Incubator Kitchen Program - Increased Quality of Life

Sewing Program - Developed Skills in Participants

Luggage Donations Program - Equipped Foster Care Program Participants - Increased Dignity

Community Events, Nonprofit Partnerships, Little Free Library Program – Increased Information Literacy

Monthly Job Fairs - Increased Employment

2016 - 2018 Administrative Assistant Pasco County BOCC Public Transportation Port Richey, FL

Organized Departmental Operations

Clerical Support to Director and Team – Increased Morale

External Customer Service - Improved Survey Results

2013 - 2016 Secretary Pasco County BOCC Project Management New Port Richey, FL

Commercial/Residential Inspections - Time Management, Improved Inspector’s Inspections Schedule

Bonds, Inspection Fees, Payments Weekly Deposits - Improved Deposit Schedule

Education Travel Budget – Internal Customer Service - Increased Inspector Certifications

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