NOELLE LANE

ad40sw@r.postjobfree.com 561-***-**** Lake Worth, FL 33463

Summary

Experienced Merchandise Operations Retail and E Commerce, Retail Talent Acquisition . Highly driven, successful at implementing strategic approaches to drive profitability and sales. Experienced in Business supplies and retail management industry. Skilled in merchandising, sales, leadership, customer service and Talent Acquisition. Skills

● Microsoft

Suite/Excel/Cognos/PowerPoint

● Office 365

● Sales force

● Zoom

● Sharepoint

● LMS

● SQL

● Power BI

● HRIS systems

● DashBoard development-Tableau

● Inventory Management

● Talent Acquisition

● Store Operations/LP

● Store Management

● Strategic Planning

● Training/onboarding/Orientation

● Visual Merchandising

● Appointment Setting

● Customer Complaint Resolution

● Payroll Processing

● Item Maintenance-Item Master Data

● Analytical Skills

● E-Commerce marketing

● Vendor relations

Experience

Cummings Brothers Truck repair and

Leasing: Pompano Beach,FL

Talent Acquisition Specialist-Consultant

01/2022- ● Hiring Talent, recruiting. Interview potential candidates through outsourcing systems and networks.

● Screen applicant, through tracking systems.

● Successfully sourced candidates for various positions

● Advanced sourcing techniques and tools, including Linkedin recruiter and other sourcing platforms.

● Excellent organizational and attention to detail, within the ability to manage multiple sourcing projects simultaneously.

● Self-motivated and results driven, with a proactive approach to sourcing and talent aquisistion.

Office Depot Corporate : Boca Raton,FL

Merchandise Operations Assistant-CPD

Department. Retail and E-Commerce

01/2022-

Tech Department Retail and E-Commerce

-CPD dept.

Vineyard Vines : Boca Raton, FL

Senior Assistant Manager

09/2015 - 01/2022

● Strong communication and interpersonal skills, with the ability to engage with candidates effectively and build rapport.

● Execute and manage new item setup requests by gathering, analyzing, and validating information from vendors, inventory management, and merchants.

● Responsible for solving any issues identified during the item set up process through data collection and thorough analyses.

● Execute and manage over 20 unique item maintenance processes across multiple systems and teams. Analyzed and resolved to ensure data integrity and ability to work cross functionally.

● Responsible for ensuring items are set up and maintained according to target cycle times and quality levels.

● Marketing data collection

● Marketing Special codes Website

● Plan and prepare workflow schedules, delegating tasks for a 20-member team.

● Recruiting, on boarding new candidates

● Analyzed monthly sales and performance reports to support operational planning and strategic decision making.

● Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.

● Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel

● Mentor and set up successful succession plan

Pottery Barn Kids Palm Beach Gardens,

FL

Associate General Manager

2010 - 2015

2000 - 2007

● Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.

● Assisted customers, answered questions and resolved problems for stellar customer service.

● Recruited, interviewed and hired qualified employees to provide top-quality service.On boarding new candidates, I-9, background checks, HRIS system, people soft.

● Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.

● Oversaw daily operations of the store, including inventory and supply restocking, cash-handling and assisting customers.

● Established clear performance goals and metrics for revenue,P&L, customer service and customer retention.

● Implemented Team schedules based on business needs and employee availability

Bath and Body Works, Limited Brands

West Palm Beach, FL

Store Manager

2009 - 2010

● Resolved customer problems by investigating issues, answering questions and building rapport.

● Generated repeat business by responding to customer concerns with friendly and knowledgeable service.

● Oversaw inventory management through cycle counts, audits and shrinkage control.

● Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.

● Corrected operational discrepancies by developing and executing process improvements

Education and Training

● The Bromfield High School Harvard,MA

● Palm Beach Atlantic University, Elementary Education - West Palm Beach,FL

● Palm Beach State College Lake Worth, FL

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