Alicia Billings

Alma, MI *****

ad40r3@r.postjobfree.com

+1-989-***-****

I finished my Medical assistant classes and am a CCMA I am continued on to get an associates in medical office administration degree. I love people, I love helping and caring for them! I have done many different things in my life and still love to learn and do new things! Authorized to work in the US for any employer

Work Experience

Certified Medical Assistant

MyMichigan Health - Alma, MI

October 2022 to January 2024

My office was a family practice residency program .I did two different roles in my office. One was a lead role where I did all of the patients injections, labs of any kind, POCT testing, immunizations. The second rule was a roomer and I would call the patients up, get all of their vitals and their chief complaint and get them into a room for doctors to see.

CCMA

McLaren - Alma, MI

February 2020 to July 2022

I work in a high paced cardiologist office. I room patients. Take their vitals and do an EKG get them ready for the doctors and put all information needed in an EMR system. I also worked very closely with the device nurse and was in charge of pacemaker reports Medical Assistant

Mid Michigan pain - Mount Pleasant, MI

October 2019 to February 2020

This is the office that I did my Internship I stayed and worked a little bit longer after I had graduated to get some experience, I assist the doctor with medical procedures. Schedule patients for appointment. I do all that a MA can do. I run the EMR, EHR.

CNA - Certified Nursing Assistant

Masonic Pathways - Michigan

April 2018 to February 2020

• Monitored vital signs

• Provided caring, intimate, hands-on healthcare for residents

• I made sure all daily activities of living were complete, which also included bathing washing up patients. I would at times feed patients food we would get them repositioned in their rooms I get there. Depends changed since like that.

CNA - Certified Nursing Assistant

Schnepp - Saint Louis, MI

February 2019 to October 2019

I help the elder with activities of daily living with things, like bathing, changing their clothes, and, or depends, a lot of documentations and computer systems on the care of that had been given Certified Nursing Assistant (CNA)

Pine River Health Care - Saint Louis, MI

May 2017 to April 2018

I helped residents with the activities of daily living. These patients were high behavior, and there was a lot of dementia, and Alzheimer’s patients would get very aggressive. We did a lot of things with patient care as far as bathing, changing depends feeding just helping with daily activities. Customer Service Manager (CSM)

Walmart - Alma, MI

April 2015 to February 2017

I was responsible for cashiers, maintenance and service desk employees. I had to make sure they had lunches and breaks on time. Had to do their loans and change orders. Be there to answer and questions and do key turns for there registers. Customers were a big part of my job. Education

Associate's in Medical office administration

Career quest- mount pleasant - Mount Pleasant, MI

May 2019 to May 2020

Basic

Carson Senior High School

Skills

• Customer Service (5 years)

• Management (3 years)

• Administrative Assistant (1 year)

• Powerpoint (1 year)

• Excel (2 years)

• Nursing home (10+ years)

• Home Health (1 year)

• Certified Nursing Assistant (10+ years)

• Medical Assisting (4 years)

• Injections (1 year)

• Microsoft Word (3 years)

• Receptionist

• Vital Signs (6 years)

• EMR (2 years)

• EKG (4 years)

• CPR (2 years)

• CPR Certified (3 years)

• Venipuncture (2 years)

• Phlebotomy (1 year)

• Medical office experience (1 year)

• ICD-10

• Specimen collection / processing (2 years)

• Medical scheduling

• Patient Care (10+ years)

• Time management

• Insurance Verification (1 year)

• Epic (1 year)

• Computer Skills (5 years)

• Medical terminology

Certifications and Licenses

Ccma

December 2023 to December 2025

CPR

September 2023 to September 2025

CNA

June 2017

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