STEVEN E. MOORE

**** ** ******* ** * – *** North Plainfield, NJ 07060 ad40qj@r.postjobfree.com • 862-***-****

SKILLS SUMMARY

• Providing and developing skills in customer service, managing and maintaining quality accounts in the Customer Service field.

• Problem-solving with an emphasis on compliance, timeliness and accuracy

• Demonstrates good written and verbal communication skills

• Displays a flexible and open-minded willingness to modify to new environments and to be a confident team player

• Good planning and organizational skills; ability to multitask and maintain workload immediately

• Familiar with the ACE / ABI system

EXPERIENCE

Customs Entry Writer Specialist 2022 – 2023

Marine Container Services Inc. Newark, NJ

• Filed Entries / Entry Summaries in addition to ISF’s and RLF filing using IES and Cargo-wise

• Classified Imported goods being transported into the U.S. compiling documentation including supplying cargo documents, Custon Invoices and Certificates of Origin

• Provided Harmonized Tariff Codes to clients also communicated with Importers for proper paperwork

• Arranged Shipping and Transportation of goods from pier to consignee as released from Customs

• Process Invoices and Billed Clients and ensured the compliance of all Federal regulations and Customs duties

• Connected with Steamship lines to confirm Vessel arrivals and updates of Bill of ladings

• Assisted Team members with shared accounts and upheld a professional relationship with sales and outside agencies

Customer Service Rep / Inside Sales / Trade Show Coordinator 2004 – 2022

Specified Technologies Inc. Branchburg, NJ

• Managed and processed Construction and Electrical orders domestic and international

• Posting of sales orders, transfer orders and preparing invoices of customer accounts

• Entered ISO Complaints in database to maintain ISO and company compliance

STEVEN E. MOORE

1165 US Highway 22 W – 107 North Plainfield, NJ 07060 ad40qj@r.postjobfree.com • 862-***-****

• Managed, organized, prepared Trade show materials and providing assistance to the Sales Teams

• Maintained strong relationships with colleagues, vendors, truckers, and exhibitors

Import Traffic Coordinator / Inventory Clerk 2001-2004

Mincing Spices Overseas Trading Corp. Dayton, NJ

• Managed arriving vessels for spice company overseeing and serving as the company’s liaison

• Handled the compliance of Customs regulations, in addition to coordinating with FDA and clearing Customs with Brokers

• Generated purchase contracts and delivery orders; monitored and tracked incoming vessels

• Controlled Inventory with Cost Analysis and Billing

• Resolved and met reoccurring custom issues, saving money for the clients in fees and fines while providing discount

Senior Customer Service Rep. / Asst. Manager 1999-2001

Mabey Bridge and Shoring Inc. Linden, NJ

• Prepared work orders for delivers to Jobsites and Government Projects

• Assisted Regional sales manager and Depot manager with daily task and the Organization of the Office

• Delegated and prioritized assignments for the depot workers

• Inspected outgoing and returned rented materials

• Met deadlines under pressure with a positive attitude, leading to the position of Assistant Manager

Customer Service Rep. 1998-1999

Adecco / Equiserve Edison, NJ

• Received and Answered calls from stock holding customers in reference to their shares

• Handled irate customers in a professional and diplomatic manner

• Developed strong phone skills and enter into the main database history

• Received several certificates for special training classes

STEVEN E. MOORE

1165 US Highway 22 W – 107 North Plainfield, NJ 07060 ad40qj@r.postjobfree.com • 862-***-****

Cash Applicator 1996-1998

Best Foods Baking Co. Totowa, NJ

• Applied checks to client accounts through computer application

• Invested invoice discrepancies and communicated with clients to update or adjust accounts

• Provided and offered new services to the mass-market and successfully meeting scheduled deadline

Import Shipment Owner 1993-1996

P&O Nedlloyd LTD. Rutherford, NJ

• Conducted Import and exports of transactions in accordance with the trade compliance regulations

• Ensured that goods are correctly valued, that the relevant taxes and duties are paid, and files all the permits and documents

• Advised clients and categorized shipments by the HTS tariff coding system and optimizing the flow of each shipment through U.S. Customs

• Coordinated LTL and FCL deliveries to sites and warehouses and to the consignee

EDUCATION

Montclair State University Upper Montclair, NJ 1988-1992

Studied: Business Associates

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