Project Management Manager
Resume:
John Richard Graber
PO Box **
Cabot, VT *****-0091
Hertford, NC 27944
*******.******@*****.***
EXPERIENCE
●15 Years project management experience managing, performing and supervising agile enterprise automation end-to-end testing in QA, UAT and migration to production.
●15 years using AutoSys (Workload Automation AE, WCC GUI controller, EEM - Embedded Entitlements Manager - security) as the main enterprise tool supporting the testing, validation and governance of individual work flows to production via QA, UAT and continuing agile work into production
●20 Years testing, change management, migration and governance experience using workflow management tools and ticketing systems such as Service Now and IBM Maximo
●20 Years DevOps Incident Management, including P1 management, escalation, analysis and documentation of root cause (RCA) and when working as an engineer, actual hands-on work to alleviate P1 status and ensure process works correctly. When peoject manager, working to assign resources and complete agile workflows to Waite ongoing, continuous improvement to projects assigned.
●Work managing DevOps engineering staff, both domestically in USA and internationally in India, Netherlands, Costa Rica and Philippines.
●Work as L3 engineering last resort support
●International DevOps startup for Nike beginning in 2003, building out the offshore DevOps team onsite in Bangaluru, Karnataka, India.
●Trained and developed DevOps team using a self-created WAMP stack Knowledge-base for common resolutions to problems.
●10 Years SAP / BW, SSIS, Crystal, BI, Cognos reporting
●25 Years Managing Multicultural Teams globally: US, Europe, India
●20 Years Team Training - DevOps both online and classroom training
●25 Years Microsoft Office: Word, Excel VBA, PowerPoint, Access VBA, dare we say Lotus 1-2-3 and dBase III+ also
●20 Years Coding (MySQL, T-SQL, PL/SQL, scripting, Bash, Kshell, Perl, PHP)
●25 years SQL experience, can adapt to flavor used by company. SELECT and WHERE to limit rows, LEFT JOINS, UNIONS, SELECT CREATE AS for temp tables (a favorite) to review data, testing INSERTs if appropriate on temp table first
●3 years working in Startup environment at Trinity Cabot. From inception, design, drawings, architectural, utilities, to construction and IT rollout.
SUMMARY OF EXPERIENCES / company, title
2023 - present / TrinityCabot / Project wrap up, family company
2022 - 2023 / DiSys Signature Consultants for Bank of America / Project Technical Manager, Mobile. & Online Banking, add features, test
2019 - 2022 TrinityCabot / Construction Project Manager / startup: design, site selection, manage work crews 2 FTE and contractors
2016 - 2019 Deutsche Bank / Asst Vice President, Sr Automation Engineer / FTE
2015 - 2016 HPE for Marathon Petroleum / IT Consultant / Insight Global / manage 6
2013 - 2015 Bank of America / IT Consult is ant, Automation / Signature Consulting
2013 - 2013 Discover Financial Services / IT Consultant, Automation / US Staffing / train 8 to 20
2010 - 2012 IBM / Team Lead, Change Mgmt & Automation / FTE / AxwayMFT Sr Engineer
2000 - 2009 Nike / Team Lead, Automation / IT Operations Manager / manage 11
1995 - 2000 Millennium Chemicals, now Symrise / IT Programmer Analyst / Automation, Reporting
EXPERIENCE
TrinityCabot / family company, onsite in Cabot, Vermont and Hertford, NC
August 2023 - present
Minor project work and bench time
DiSys Signature Consultants for Bank of America, Remote, Charlotte, NC
July 2022 - June 2023
Contractor, Technical Project Manager
Manage digital product upgrades, specifically Mobile Banking and Online Banking applications. Work with senior banking officials to implement and test new digital features. Test, troubleshoot and work ticketing in Jira and Remedy. Agile and waterfall methodology in place at the bank, depending upon the team.
TrinityCabot - Cabot, Vermont
September 2019 - 2022
Contractor, Project Manager
Responsible for managing startup construction contract workers, scheduling, budget and quality control for private contract.
Set up and train staff to use project management templates for existing staff to manage ongoing projects according to evolving business requirements. Budgeting via Excel and QuickBooks allows staff to manage costs internally.
MariaDB database, Unix bash scripting for automation.
Will be available for approximately five hours per month for staff support if and when needed.
Deutsche Bank - Jacksonville, FL
June 2016 - July 2019
Assistant Vice President / Technical Project Manager, Senior Automation Engineer, System Administrator
Responsible for automation of bank enterprise process automation testing in QA and UAT. Lead resource and subject-matter-expert (SME) for driving workload automation using Control-M. Created databases and programmed solutions for big-data reporting using raw text, JSON and XML extracts both to and from Oracle and MariaDB. project management responsibilities – assigning resources, creating stories & updating JIRA, approving changes and creating change tickets using Service Now.
Hewlett Packard Enterprise – Pontiac, Michigan (remote worker in Florida)
June 2015 – June 2016 / managed 4 employees
Contractor for Insight Global
AutoSys Sr Engineer & System Administrator for 10 different corporate accounts
System administrator in service bureau capacity for HPE (Hewlett Packard Enterprise). Responsible for hands-on system administration of AutoSys Workload Automation AE enterprise automation software, including WCC setup, EEM rules modification. Day-to-day responsibility for approximately 10 HPE accounts. Change management and Governance reporting to management. Performed enterprise automation software patches and upgrades. Service Now for change management.
Bank of America – Charlotte, North Carolina (remote position)
December 2013 – May 2015
Contractor for Signature Consulting
Sr Automation Consultant, Enterprise Finance Automation Team
SAP R/3 BW reporting, data loads and extracts for data warehouse testing prior to production migration.
AutoSys Workload Automation AE, WCC and EEM. Automating and testing Bank of America UAT nightly batch process using custom perl scripts and enterprise automation scheduler. Excel VBA - (Visual Basic Applications) created custom automation language import file JIL (Job Information Language) scripts, along with technical documentation.
Discover Financial Services – Riverwoods, Illinois (on-site)
March 2013 – November 2013 / System Administrator; Trained 8 to 20 IT developers
Contractor for US Tech Solutions, Talla Sainath
AutoSys Tool Administrator. AutoSys Workload Automation AE, WCC and EEM. Automated batch processes following conversion to different automation software. Developer training, both classroom (approx 20 individuals) and one-on-one individual coaching & training. LEAN process automation - coded software using perl and bash, allowing pre-validation of production code. Created and recorded Adobe Flash training sessions using Adobe Captivate, allowing developers to obtain training on specific functions. Provided technical documentation for this work.
Seterus - IBM – Beaverton, Oregon
February 2010 – March 2013 / two positions:
Data Center Operations Team Lead / managed 11 employees
IT Operations - managed Production and UAT Control Production Support for all technologies, including AutoSys Workload Automation AE, WCC, EEM, Informatica, database technologies and shell scripts. Train, supervise, coach in order to provide 24x7x365 lights-on production support & change management for all technologies including Informatica. Managed data migrations to Production which included responsibility for all staffing resources necessary to migrate and support new code. Designed and coded the processes that integrated technical documentation with scheduler software.
Axway MFT SecureTransport Sr Engineer, Installation, Patching, Data File Transfer Conversion
Managed File Transfer (mft) - installed and implemented Axway's SecureTransport application software. Converted file transfers from local proprietary developer-centric file transfers to a highly secure, developer agnostic file transfer solution. Wrote technical documentation and worked with auditors to provide end-to-end architectural documents for internal audit and certification.
Nike, Inc. - Beaverton, Oregon
March 2000 – May 2009
Technical Lead, IT Operations Manager / managed 15 employees
IT Operations - managed an international team of IT DevOps resources in US, EMEA (Netherlands) and India. Hire, fire, train, support and provide coaching for the team, which worked 24x7 using a follow-the-sun model to support Nike’s Business Warehouse Reporting operations using Autosys Workload Automation A. Change management & operational in-place upgrades.
EDUCATION
Completed 134 credit hours at the following universities:
• Portland State University, Portland, OR
• University of North Florida, Jacksonville, FL
• Florida International University, Miami, FL
• University of Miami, Miami, FL
CERTIFICATIONS & TRAINING
SAP BW Training, Unix Scripting Workshop
Database Modeling Workshop, Informatica Workshops
SAP ABAP/4 Programming BC400, BC405, BC420
MCSE Program, Florida State University Center for Professional Development
Florida Community College - AutoCad Levels 1, 2 & 3D Certified
HONORS & ACHIEVEMENTS
• Toastmasters - Toast to DB Club
• Dean’s List at Portland State University, Golden Key National Honor Society
• Mentors Program – Florida International University, Dean’s List, University of Miami
• Eagle Scout, Boy Scouts of America
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