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Customer Service Assistant Manager

Location:
Bethlehem, PA
Posted:
April 15, 2024

Contact this candidate

Resume:

Zunera Qureshi

Morton, PA *****

ad40pv@r.postjobfree.com

+1-404-***-****

Authorized to work in the US for any employer

Work Experience

Assistant Manager

Men's Wearhouse - Springfield, PA

August 2021 to Present

General Manager

The ups store - Drexel Hill, PA

July 2016 to Present

1. Customer service

2. notary,

3. understanding of printing small and large format. 4. knowledge of MS office

5. multitasker

6. knowledge of shipping and receiving.

7. answering phones and emails

8. faxing

9. training new associates

10. Scheduling

11. Handling claims and customer complaints

12. Opening and closing store(s)

13. Pickups

14. Stocking

15. Ordering supplies

16. Inventory

Department Manager

Walmart - Lilburn, GA

July 2013 to July 2016

1 Assisting customers on the floor.

2 Backup cashier,/customer service/money center

3 inventory

4 assigning duties to my staff

5 Stocking

6 Ordering

7 Inventory

8 Updating MODS

Caregiver

Larry hatfield - Atlanta, GA

March 2012 to July 2016

Clerk

QuikTrip - Duluth, GA

March 2008 to March 2012

1 Store maintenance

2 customer service

3 stocking

4 cleaning

5 food management

6 recieving

Education

High school or equivalent

Meadowcreek High School

Georgia Perimeter College

Skills

• Microsoft office (10+ years)

• Notary Public (3 years)

• Cashier (8 years)

• Customer Service (8 years)

• Merchandising (3 years)

• Time Management (5 years)

• Microsoft Office (10+ years)

• Team Building

• Sales (3 years)

• Scheduling

• Cash Handling (10+ years)

• Retail Management (6 years)

• Inventory (5 years)

• Management (6 years)

• Microsoft Excel (1 year)

• Retail (10+ years)

• Receptionist (4 years)

• training (2 years)

• Profit & Loss

• Loss Prevention

• Store Management Experience

• Recruiting

• Supervising Experience

• Human Resources

• Assistant Manager Experience

• Planograms

• Pricing

• Word processing

• English

• Microsoft Word

• Interviewing

• Administrative Experience

• Office Management

• Retail Sales

• Microsoft Outlook

Certifications and Licenses

Notary Public

February 2018 to February 2022

Driver's License

June 2019 to June 2023

Assessments

Customer service — Proficient

January 2021

Identifying and resolving common customer issues

Full results: Proficient

Attention to detail — Proficient

July 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Supervisory skills: Motivating & assessing employees — Proficient July 2021

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient

Sales skills — Proficient

January 2021

Influencing and negotiating with customers

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate